Paul Masse Chevrolet
East Providence, RI
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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This was not my first encounter buying a vehicle but I was very impressd by the way I was treated and the pleasant way Mr. Tirrell treated me. Not only that, but the things he told me he would do (not pro was very impressd by the way I was treated and the pleasant way Mr. Tirrell treated me. Not only that, but the things he told me he would do (not promised) he did, and then some. When I call him with a question he goes out of his way to accomadate me. He was just great. Because of him I would not hesitate to continue doing business with your Dealership . More
I called Paul Masse and spoke to Derek over the phone before we actually went to the dealership (since we had a poor experience at another local Chevrolet dealership just a day earlier). I told him the before we actually went to the dealership (since we had a poor experience at another local Chevrolet dealership just a day earlier). I told him the exact truck we were looking for, color, specifications and price where we were comfortable because I wanted to know if what we wanted was even feasible. He told me he'd give me a call back in a few hours, after I was out of work, and he'd tell me what he came up with. Just 10 minutes after I was out of work, Derek gave me a call with happy news that he did have the vehicle we were looking for and that we could definitely buy the truck for the price we wanted. So my fiance and I went to the dealership that night to check out the truck and to work out the deal. Derek was very down-to-earth and honest and he wasn't the typical pushy salesman. He seemed to really care about helping us out to get exactly what we wanted. Just two days later, we drove the truck home! I was impressed with how Derek and the financing department at Paul Masse did everything they could to help us out. The whole process was quick and seamless; they're definitely pros at what they do! If you're in the Southeast, MA/ East Providence, RI area and are looking to buy a Chevrolet, don't waste your time going to other shady Chevrolet dealerships. Just go to Paul Masse! More
We leased a vehicle in 2007 and Aaron was the salesman. He was extremely helpful, professional, and understanding. The lease was up and we needed to do a buyout. Through the years, we had some difficulty i He was extremely helpful, professional, and understanding. The lease was up and we needed to do a buyout. Through the years, we had some difficulty in making payments, and we were concerned that we would not get a loan. Ms. Santoro was very helpful. She made a difficult situation comfortable. She worked hard to get us the best deal, and we deeply appreciate everything that she has done. We have in the past and will continue to recommend Paul Masse Chevrolet to anyone looking to buy a vehicle. Both Ms. Santoro and Aaron have been a True Blessing. Sincerely, Ed and Sue Silva More
Gino was very cooperative and worked to get me what I was looking for. He did it in a timely manner. The overall transaction was smooth and painless looking for. He did it in a timely manner. The overall transaction was smooth and painless More
We would recommend this dealership and would also highly Peter Delgado as a Sales Representative. This is our third vehicle we leased through Paul Masse, and Peter has been involved with every lease. He is Peter Delgado as a Sales Representative. This is our third vehicle we leased through Paul Masse, and Peter has been involved with every lease. He is polite and very knowledgeable about the vehicles he is leasing or selling. Upon delivery of the vehicle, Peter takes as much time as needed to explain the operation and options on the vehicle. We have not had a bad experience with the Service Department. They have always been courteous and the the vehicle was always ready when promised. In closing we would recommend this dealership. Also, anyone interested in leasing or purchasing a vehicle, stop by and ask for Peter Delgado More
they were very helpful ,no high strung tactics ,i would go back again ,you do not feel intimitated or fearful an excellent chevy dealership. i was treated with respect and was made to feel like one of fam go back again ,you do not feel intimitated or fearful an excellent chevy dealership. i was treated with respect and was made to feel like one of family . More
I love my new chevy. I met with Pete and he was friendly and thorough. As a first time owner of a NEW vehicle I had many questions that were promptly answered, and I couldn't beat the price! Thanks again! and thorough. As a first time owner of a NEW vehicle I had many questions that were promptly answered, and I couldn't beat the price! Thanks again! More
The Fleet Department at Paul Masse Chevrolet in East Providence, RI, has been a pleasure to deal with. Peter Delgado has handled the sale of several vehicles to our organization, and there has never be Providence, RI, has been a pleasure to deal with. Peter Delgado has handled the sale of several vehicles to our organization, and there has never been a problem. Every detail is taken care of, and the vehicles are always ready when promised. Peter has gone above and beyond our expectations, and has called to check on us even while he has been away on vacation. The service area is exceptionally clean and well organized, and all repairs have been done correctly and when promised. The staff at Paul Masse has consistently treated the members of our organization with respect and they have exhibited professional conduct in all of our dealings with them. Additionally, the facility housing the dealership is immaculate, and the external showroom is especially beautiful. I have even taken my children to the showroom to view all of the classic cars, Corvettes and Camaros in the showroom - it rivals any auto show I have been to. I have never had a bad experience with our several purchases from Paul Masse, and I have and will continue to recommend their dealership to my work associates, as well as my friends and family. Special thanks to Peter for all his assistance! More
When looking for a new truck to lease, I spoke to Mr Delgado. He was extremely helpful and very knowledgeable about the product. I would not hesitate to purchase a vehicle from him again. Delgado. He was extremely helpful and very knowledgeable about the product. I would not hesitate to purchase a vehicle from him again. More
My Husband and I recently purchased an 07 Chevy Silverado from here, we worked with Paul D. The service we received from the whole dealership was amazing. We had been to many other dealerships (small guys an from here, we worked with Paul D. The service we received from the whole dealership was amazing. We had been to many other dealerships (small guys and big guys) and found the attention and service here to be above the mark. They helped us every step of the way and I felt very comfortable purchasing a vehicle from here and when it comes time for us to purchase another vehicle we will definately return. Paul was very informative from start to finish. We didnt feel pushed or bullied into the sale but we werent chasing them either it was a very even level playing field. More