Paul Miller Auto Group

Great Service Very Fast and friendly service got me in right away and didn't have to wait long at all! Have not had a bad experience any of the visits. Very Fast and friendly service got me in right away and didn't have to wait long at all! Have not had a bad experience any of the visits. More

great service and friendly people. love the ladies day with a free meal on thursday. Keep it up. . free wi fi while we wait for your car and friendly people. love the ladies day with a free meal on thursday. Keep it up. . free wi fi while we wait for your car More

mostly good The buying experience was good. The number of follow up surveys is a little much. I trust this is the last survey you will send me. The buying experience was good. The number of follow up surveys is a little much. I trust this is the last survey you will send me. More

Service on Ford Escape As always Rebecca was very welcoming and recognized me as soon as I walked in the door. However, I was expecting a $30.00 or so on an oil change not As always Rebecca was very welcoming and recognized me as soon as I walked in the door. However, I was expecting a $30.00 or so on an oil change not $245.00. I should have told them no, but i didn't. So not their fault. But that does not reflect the service I got. Its always exceptional service. Paul Miller Ford does an exceptional job in choosing their staff. Every one is friendly when you walk in the door. It also feels good to have the same person helping you every time you go into the service department. Rebecca you ROCK! Don't leave!!! More

Purchased a used car. Very happy with the purchase. Ken Finn was very helpful and courteous. Thanks for the good experience. Internet service (Brandon ) was also helpful. Very happy with the purchase. Ken Finn was very helpful and courteous. Thanks for the good experience. Internet service (Brandon ) was also helpful. Will recommend to others. More

Recently purchased a new Mazda I couldn’t have asked for a more knowledgeable and helpful staff! I had many mechanical questions about the automobile I was interested in. There was I couldn’t have asked for a more knowledgeable and helpful staff! I had many mechanical questions about the automobile I was interested in. There was very little they couldn’t answer. They even brought the lead tech from the service center over to answer any questions I had about maintenance and fluid specifications. Sean and Beau went out of their way to get us the best price and financing possible. More

Excellent Customer Service Time to complete service was faster than what I expected and had experienced at other dealerships. The waiting room was awesome along with having mult Time to complete service was faster than what I expected and had experienced at other dealerships. The waiting room was awesome along with having multiple TV’s, the cafe was a very nice touch. More

Above Expectation!Excellen Service I bought a 2016 Ford Fusion. My wife and I were so impressed with Caleb Causey. I came to Paul Miller this Saturday, February 3. A couple of agents/re I bought a 2016 Ford Fusion. My wife and I were so impressed with Caleb Causey. I came to Paul Miller this Saturday, February 3. A couple of agents/reps passes by and never even entertained or ask me a question.if i need something. I waited for few minutes, thinking in my mind that its just the same car sales company who doesn't know and value Customer Service. Initially, i was very disappointed. But after waiting for few minutes, a guy far from me waived and smile and approached me and my family. I told him i need a car for work, He got the plan, step by step, a well thought strategy. A perfect example of a a great Salesman. Impressive. It was not just about sales. He raises the bar about Customer Service. From Technical know-how, selling skills, building good customer relationships and making you feel special and important. He even provided me candies which i needed as I am diabetic. He cares with his customer.. This guy nailed it. I must say, he did a pretty excellent job. I can tell because I was in Sales too. Indeed, this guy is gifted. I hope all car sales rep is like him. I learned a lot. I told him I will be back and i will look for him when i trade my SUV for a new one. I encouraged everyone reading this reviews, Check Caleb!, 100% sure you will go out satisfied with your car and customer service. I am happy with Paul Miller. Before, i forget, the girl who finishes the sales was so good, she;s commendable as well and it was beyond my expectation too. Many thanks. You guys make our day! More

Wonderful service! Service was quick, easy and friendly! In was in and out in an acceptable time frame. Waiting area nice and clean. Staff provided wonderful customer se Service was quick, easy and friendly! In was in and out in an acceptable time frame. Waiting area nice and clean. Staff provided wonderful customer service. More

Turned in lease and got a new car Absolutely can not say enough about how helpful Catie Cartee was during my last few months of my lease. She went above and beyond in helping me find t Absolutely can not say enough about how helpful Catie Cartee was during my last few months of my lease. She went above and beyond in helping me find the perfect vehicle to turn my lease back on and purchase. David Richardson was also a huge help on purchase day. He made sure to help me with all the technical aspects of my new car :) More