Paul Miller Auto Group

Super service! I saw the car on the internet, and had about an 8-hour drive to get to the dealership. Everybody was great. The internet coordinator got with the sa I saw the car on the internet, and had about an 8-hour drive to get to the dealership. Everybody was great. The internet coordinator got with the salesman immediately to answer all of my questions, and he provided additional pictures and video. He even picked me up at the car rental place where I dropped off the rental car. The purchased vehicle was all detailed and ready to hit the road, even full of gas. Paperwork was all prepared, and I was in and out in under an hour. A terrific experience, and well worth the drive. Friendly, professional, no pressure. I'd definitely go back there when it's time for another car. More

Would not honor advertised internet price I responded to their listing of a 2018 Ford Escape on Cars.com with what was described as internet price including factory incentives. I was then con I responded to their listing of a 2018 Ford Escape on Cars.com with what was described as internet price including factory incentives. I was then contacted by this dealership and told the vehicle was available. I made an appointment and drove 2.75 hrs to the dealership to purchase the vehicle. The sales person presented me a price sheet that was roughly $3,000 more than the advertised price. When I presented a printout of the ad and asked what had changed, I was told that to get that price I would have to finance with Ford Credit at a high rate. I asked if I could pay cash and get the advertised price but was told no. I thanked them for their time and my wife and I drove 2.75 hrs home empty handed. Two days later, I responded to another internet priced ad ($100 more) from a different dealer for the same vehicle and they were happy to honor the price and take my money. They even found an additional discount that lowered their advertised price another $500. More

Vehicle purchase Very good customer service. From our salesman David Richardson to Rev in the finance department. Would highly recommend to anybody wanting to buy a us Very good customer service. From our salesman David Richardson to Rev in the finance department. Would highly recommend to anybody wanting to buy a used or new vehicle that this is the place for to go. More

Willing to work with you We did most of the work on my deal online and over the phone which was great since time was the important aspect to me. We did most of the work on my deal online and over the phone which was great since time was the important aspect to me. More

Thanks again Special thanks to Wally for keeping up with our explorers and making sure everything is taken care of in a very timely manner Its nice to have a poin Special thanks to Wally for keeping up with our explorers and making sure everything is taken care of in a very timely manner Its nice to have a point person you can call More

Highly recommend! Nothing but a positive experience. Came in to trade a vehicle and was given a competitive trade-in value, honest suggestions for a new vehicle, and re Nothing but a positive experience. Came in to trade a vehicle and was given a competitive trade-in value, honest suggestions for a new vehicle, and respect in our decision making. Jesse came in to work with us even when he was sick, and was accommodating of our schedules. More

Excellent service and staff!!! It was a great experience working with the staff for my recall service. Would recommend Paul Miller Ford in all areas! Rebecca is really awesome!!! It was a great experience working with the staff for my recall service. Would recommend Paul Miller Ford in all areas! Rebecca is really awesome!!! More

Great customer service Stopped for oil change and tire rotation. There was a wait of 1 1/2 hours but they did get me out when specified. They even gave me $10 off for waitin Stopped for oil change and tire rotation. There was a wait of 1 1/2 hours but they did get me out when specified. They even gave me $10 off for waiting to long. More

Excellent It was fast and friendly service I got my oil changed they told me 1hour 15 min I was done in 1 hr and out of there It was fast and friendly service I got my oil changed they told me 1hour 15 min I was done in 1 hr and out of there More

Service was quick, customer service was excellent. Staff was very helpful. Service was fast and efficient. Tire was fixed and I was not pressured to purchase a new tire. Price was discussed with me be Staff was very helpful. Service was fast and efficient. Tire was fixed and I was not pressured to purchase a new tire. Price was discussed with me before performing job. More