Back

Paul Miller Auto Group

Lexington, KY

4.7
893 Reviews

975 East New Circle Road

Lexington, KY

40505

Directions

By Type

Showing 893 reviews

September 02, 2017

Great. I in was in and out in lest than 2 hours with a new car. Beau Smith was outstanding. I told him what I wanted and got it. More

by rwwroyal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beau Smith
Sep 06, 2017 -

Paul Miller Auto Group responded

We are happy to hear that Beau was able to provide you with Quick, Excellent experience! Welcome to the Paul Miller Family!

September 02, 2017

5 Star Experience We had an awesome experience buying our new Ford Explorer. Beau Smith was a 5 star representative and made us enjoy our day and feel totally comforta More

by Story Family
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beau Smith
Sep 06, 2017 -

Paul Miller Auto Group responded

It is great to hear that Beau Smith and our Ford team were able to make your day enjoyable, and provide you with a 5 STAR experience! We are honored to welcome your family as members of our Paul Miller Family!

August 31, 2017

Great service at PM Mazda. Had my CX-5 in for a recall repair and oil change. Katie was great. Everyone polite and professional. Thanks. Excellent experience. Love my Mazda More

by mazda2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Brock
Sep 06, 2017 -

Paul Miller Auto Group responded

We are happy to hear that your experience with Katie and our service team was Excellent! We appreciate your kind words and look forward to having you back again!

August 30, 2017

Bought a new car! Great sales staff! Very helpful and gave me a great deal!! Would recommend to to all my friends to buy a car at Paul Miller Mazda!! More

by Kellbellrn83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle (sales), Howard Kendrick, Shawn Brock
Aug 30, 2017 -

Paul Miller Auto Group responded

We are pleased to hear that you had an excellent experience with our Mazda team! We truly appreciate your business advocacy! It sounds like our Friends and Family program will benefit you greatly! Welcome to the Paul Miller Family!

August 29, 2017

Paul Miller Service is second to none My vehicle needed extensive warranty work, and Jennifer went above and beyond to take care of everything for me. I cannot say enough about Jennifer's More

by Brian - Lexington, KY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Atwood
Aug 30, 2017 -

Paul Miller Auto Group responded

Brian- we are so happy to hear that Jennifer went above and beyond to assist you and your vehicle's needs! Excellent customer and precise vehicle service can take time, and we are happy to hear that you will continue to spend YOURS with US!

August 26, 2017

Oil change Very courteous and nice people at Paul Miller Ford. I brought my car in for an oil change and a free car wash. The wait time was minimum and the custo More

by Hettdogg68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Hicks
Aug 30, 2017 -

Paul Miller Auto Group responded

It is great to hear that your experience was 5 STAR! We appreciate you as a member of the Paul Miller Family, and look forward to your next visit!

August 25, 2017

Salesman was very helpful. Travis's assistance with buying a used car was among the best ever. Helped us find the car for us. Helped find insurance we were willing to pay. Frien More

by Egroth
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Baney.
Aug 30, 2017 -

Paul Miller Auto Group responded

We are happy to hear that Travis was able to help you and your family in all of your vehicle needs! We look forward to having you back for your first routine maintenance appointment! Welcome to the Paul Miller Family!

August 17, 2017

Consistently very good Each time my Edge is serviced by Paul Miller Ford, it is a good experience. They are courteous, helpful, and make the experience a pleasure. Wally Bra More

by KenwickCat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wally Branson
Aug 18, 2017 -

Paul Miller Auto Group responded

We are so happy to hear that Wally and his team were courteous and helpful when servicing your Ford Edge! We truly appreciate you as a member of the Paul Miller Family, and look forward to seeing you again!

August 11, 2017

Negative Service Experience I was visiting from out-of-town, and experienced battery problems. I had to have my vehicle jump started, and brought my vehicle to the nearest Ford More

by f150-1
Friendliness
Recommend Dealer
No
Employees Worked With
Not sure who the employee was.
Aug 11, 2017 -

Paul Miller Auto Group responded

We are so sorry to hear that your urgent needs were not taken care of! Please contact Taylor Watson, our Director of Customer Relations at (859)-317-3691. Taylor will be waiting for your call to discuss and address these issues immediately.

August 11, 2017

Great place to spend an afternoon! Bought a gorgeous 2017 Mazda6 through Nick Marshall. He is a great salesman to work with and he made our day quite enjoyable. Great negotiation proc More

by Sandy Hess
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Marshall
Aug 11, 2017 -

Paul Miller Auto Group responded

Sandy! We are so happy that Nick was able to provide you with the vehicle you were looking for, and an enjoyable day ...all while giving you a 5 STAR experience! We welcome you to the Paul Miller Family, and look forward to having you back for your first scheduled maintenance!

...
35
...