Back

Paul Miller Auto Group

Lexington, KY

4.7
893 Reviews

975 East New Circle Road

Lexington, KY

40505

Directions

By Type

Showing 893 reviews

August 30, 2011

Everything was very pleasant except when you ask questions in finance .example-why are there charges listed for Huntington Bank ,but nothing listed to explain why the 299.00 charge-199.00 charge. Wo More

by Pamela J Conner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Finn
Aug 30, 2011 -

Paul Miller Auto Group responded

Pamela, Congratulations on your new car and thank you for telling us about your visit! All of us at Paul Miller are glad to see that your experience was a pleasant one. If you have any questions, please contact us. We are more than willing to help! Follow us on Facebook and Twitter for service specials that are exclusive to our followers. Thank you for the recommendation! Facebook - http://on.fb.me/lsjziN Twitter - http://bit.ly/escCZR Sincerely, J.P. Miller General Manager 859-255-4242

August 29, 2011

Very happy to work with a dealer who demonstrates that they want the business. We needed a particular vehicle and Barry Wilson found it, and worked a deal to bring it to Lexington. Excellent Experience! More

by dpope
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barry Wilson
Aug 30, 2011 -

Paul Miller Auto Group responded

Congratulations on your new car and thank you for telling us about your excellent experience! All of us at Paul Miller enjoy seeing reinforcement that our team members are doing what it takes to keep our valued customers happy. If you ever need anything, don't hesitate to contact us. We are here to help! We would like to invite you to follow us on Facebook and Twitter for service specials that are exclusive to our followers. Come back to see us again soon! Facebook - http://on.fb.me/lsjziN Twitter - http://bit.ly/escCZR Thank you, J.P. Miller General Manager

August 28, 2011

As a first time car buyer, I felt that I was taken seriously. Fred listened to what I wanted and and did everything in his power to make my request come true. I am very happy with my new car. My only More

by haley.d.gray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Cooke
Aug 30, 2011 -

Paul Miller Auto Group responded

Haley, Thank you for telling us about your experience with Fred! All of us at Paul Miller are happy to see that you felt comfortable during your visit. If there is anything we can do for you, please contact us. We are more than willing to help! Follow us on Facebook and Twitter for service specials that are exclusive to our followers. Thank you for the recommendation! Facebook - http://on.fb.me/lsjziN Twitter - http://bit.ly/escCZR Best regards, J.P. Miller General Manager

August 26, 2011

AWESOME! Went in looking for a new vehicle and left with my dream truck (F-150) Even got a lot more for my trade-in than I thought I would! A++++++ More

by jfields23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Rowe
Aug 26, 2011 -

Paul Miller Auto Group responded

Congratulations on the purchase of your dream truck! All of us here at Paul Miller are excited to see that you had a positive experience at our store. If there is anything else we can do for you, please contact us. Don't forget to follow us on Facebook and Twitter for service specials that are exclusive to our followers. Thank you for the 5 star, A+ review! Facebook - http://on.fb.me/lsjziN Twitter - http://bit.ly/escCZR Sincerely, J.P. Miller General Manager

August 23, 2011

I am a return buyer from paul miller ford and drove past a ford dealer to buy from them, the professionalism and ease of buying is the reason for giving this score. More

by evanwilliams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
barry wilson
Aug 25, 2011 -

Paul Miller Auto Group responded

Evan, Thank you for continuing to choose Paul Miller Ford and for writing this review! We enjoy seeing reinforcement that our team members are doing what it takes to keep our valued customers happy. If you ever need anything, don't hesitate to contact us. We are here to help! Follow us on Facebook and Twitter for service specials that are exclusive to our followers. Thank you for the recommendation! Facebook - http://on.fb.me/lsjziN Twitter - http://bit.ly/escCZR Best regards, J.P. Miller General Manager

August 23, 2011

I was having no luck finding the truck I wanted (2011 F350 crew cab diesel).. I told Big Al what I was looking for and how much I was willing to pay. He found my truck, dealer traded for it and gave me a More

by Jon McDermott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Scanlon (Big Al)
Aug 25, 2011 -

Paul Miller Auto Group responded

Jon, Congratulations on your new F-350 and thank you for writing this review! All of us at Paul Miller are thrilled to see that you had a good visit with Big Al! I will be sure to inform him of your generous recommendation. If there is anything we can do for you, please contact us. Follow us on Facebook and Twitter for service specials that are exclusive to our followers. Come back to see us again soon! Facebook - http://on.fb.me/lsjziN Twitter - http://bit.ly/escCZR Sincerely, J.P. Miller General Manager

August 22, 2011

I purchased a 2012 ford escape from Paul Miller Ford on 8/20/2012. This was the second new vehicle I purchased from them and as always they were very friendly and went out of their way to give us the great More

by allisonp1980
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Noonchester
August 19, 2011

Mr. Miller, Let me please express my appreciation for the way and the manner in which my wife and I were treated by your sales staff Saturday August 13th. Thanks for the way Mr. Strong’s sale staff handled t More

by cucci
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barry Wilson
August 19, 2011

We recently purchased a new Mazda CX-9 from Howard Kendrick. He is the best car salesman we have ever dealt with. He never pressured us and was very knowledgable about the vehicle. He went above an More

by Ehmling
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howard Kendrick
August 19, 2011

We were treated fairly, and Andy was very friendly and helpful (as was the other salesman we worked with.) Andy promptly answered every question I had, and he was not pushy. I enjoyed my experience with A More

by ahatton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Hiatt