Was contacted by PM BMW Acquisition Manager, Wade Miller, stating my specific vehicle (2001 collectors sport convertible from a Japanese manufacture with 15k miles in concours condition) was being sought after by the dealership, specifically Used Car Sales Manager, Jimmy Estevez. I noted I was between appointments but would only stop by if this was a genuine inquiry. Upon arrival I was informed that the Used Car Sales Manager was not even in and presently away. I should have left right then. After a brief apology for the confusion I was met by Sales Manager, Tom Bonarrigo who took my car for inspection. Upon his return I was quoted a value that was not even close to realistic nor meaningful considering the age, condition, miles, demand, etc. The further insult was given when I was informed that my certified car by an authorized dealer had a repainted quarter panel per a paint meter test. All news to me and quite alarming especially since I was walked thru such a test when purchasing the car. After asking him to please show me and enduring the eye rolling as "it was raining", we looked at the car and got the exact same reading for the exact same spot on both sides of the car. When I suggested this was a consistent reading it was then stated to me that there was an uneven rough spot inside the hood in the corner on one side, and thus, must have be painted. Terrible first impression and very disappointed as someone who lives in the area and has friends and family that not only drive BMWs but purchase various cars from this auto group. My strong suggestion would be to not bother bringing your car for an appraisal unless you are planning to actually purchase a car from this dealership (a concern I raised live during my initial call that I received by the Acquisition Manager and was assured this was all well intended). Perhaps then you would warrant the appropriate amount of care, respect and courtesy deserved.