My son-in-law found his dream car, a pre-owned Audi S4, online at Paul Miller bmw. I called on his behalf, and spoke to Chris Wever. Chris was the consummate professional, taking time to actually make sure the car was physically present and available for sale. He also added a commentary about the vehicle, and did alert us that there were other people expressing interest. He took a deposit over the phone, and, true to his word, the car was there and available when we arrived later that afternoon. Chris was very knowledgeable, and the entire process of obtaining financing was seamless, and completely hassle free. If every car salesman would be like Chris, the whole dread of going to buy a car would be eliminated. I am upset that I can only rate Chris, and Paul Miller bmw 5 stars, because I would give them 11 stars if I could. I would recommend Paul Miller bmw to anyone and everyone, and I would vote Chris salesperson if the year.