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Paul Miller BMW

Wayne, NJ

3.0
606 Reviews

1515 State Route 23 South

Wayne, NJ

07470

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606 Reviews of Paul Miller BMW

March 28, 2018

Terrific sales experience Thank you to the staff at Paul Miller BMW for a terrific sales experience when acquiring my new BMW 2018 F90 M5. The team was very accommodating as I More

by m5.marinabay
Recommend Dealer
Yes
Employees Worked With
Matt Wood
Mar 29, 2018 -

Paul Miller BMW responded

Thank you for taking the time to leave this thoughtful review. We are so happy to hear that your experience while working with our staff was so great. We hope you are enjoying your new BMW! Please do not hesitate to reach out with any questions, comments, or concerns. We look forward to seeing you in the future!

March 18, 2018

Service Department I have a new BMW hit a pothole and had a flat tire. The service department was closing when I pulled in and the service manager and a serviceman sta More

by Karhleen123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Smith, Patrick Ott
Mar 23, 2018 -

Paul Miller BMW responded

Glad we were able to help in your time of need. Customer service is our top priority. Thanks for the kinda review.

March 16, 2018

I've been driving BMW's since 2002; YOU GUYS ARE THE BEST ! Best BMW SERVICE DEPARTMENT !! 😁 Needed my X5 served ASAP, as I was leaving in 24 hours for a LONG DRIVE to Killington, Vermont ....... More

by Luisapup
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joanne
Mar 23, 2018 -

Paul Miller BMW responded

We're happy to hear you had a great experience at our dealership. Thank you so much for the kinda review.

March 03, 2018

Very satisfied with the service This people are very nice, starting from the front desk to the end, job is done 100% and on time. Any one who goes here that will be satisfied More

by Adem Abdula
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob
Mar 08, 2018 -

Paul Miller BMW responded

Thank you for sharing your five-star review with us! It is always such a pleasure to hear back from our customers about their experience at our dealership and we hope to see you again in the future!

February 15, 2018

Great experience Tony H was an excellent salesperson. Very nice guy, not high pressure at all. I love my new vehicle and would use Tony to buy my next BMW. More

by bustercat
Recommend Dealer
Yes
Employees Worked With
Tony Herrara
Feb 16, 2018 -

Paul Miller BMW responded

Thank you for the positive feedback! We are happy to hear that Tony was helpful in the process of purchasing your new vehicle and look forward to seeing you again in the future.

February 11, 2018

Terrible customer service I had purchased two prior BMW's at this dealership but recently when I went in for a new car it was very frustrating. Their customer service is the wo More

by Tony McCourt
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sales team not responsive to customers
Mar 09, 2018 -

Paul Miller BMW responded

Thank you so much for your feedback. Your satisfaction is very important to us. If you have any questions or need any assistance, please contact me directly, Mike Gruber General Manager Paul Miller BMW 973.696.6060 X 4134.

February 04, 2018

Bob Smith is the best! I've been brining my cars for service to Bob Smith for years and he always makes it a simple and seamless experience. He is to the point, honest and More

by Benci
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Smith
Feb 05, 2018 -

Paul Miller BMW responded

Thank you for your positive feedback and for your loyalty! We are pleased to hear that Bob has been so helpful in servicing your car. We look forward to seeing you again in the future!

February 01, 2018

Sales Just purchased a X5 and had a great experience. Robert Mann was my salesman - very Friendly and professional. I loved the fact that the General Mana More

by James
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Mann
Feb 02, 2018 -

Paul Miller BMW responded

Thank you for your positive feedback! We are happy to hear that Robert Mann and Michael Gruber were very helpful and helped you to have a great experience. We look forward to seeing you again soon!

January 17, 2018

Great Service Alexa was terrific, she answered all of my questions, kept me informed and was easy to work with. I would absolutely recommend this dealership, she ev More

by sharktank1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexa, Billy
Jan 18, 2018 -

Paul Miller BMW responded

Thank you for the positive feedback. It's a pleasure to know that you had a pleasant experience. At our dealership, the satisfaction of our customers' is always our top priority. We look forward to seeing you again in the future.

January 11, 2018

Fantastic My lease was up recently, and I followed Rocco Chiusano from Ramsey Prestige BMW to Wayne Park Ave. Not only is he friendly and personable, Rocco is More

by HMS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rocco Chiusano
Jan 12, 2018 -

Paul Miller BMW responded

Thank you for the positive feedback. It's a pleasure to hear that Rocco was able to assist you, providing you with excellent service and could help you find the perfect BMW. At our dealership, our customers' satisfaction is always our top priority. Please don't hesitate to contact us if you have any questions, comments, or concerns. We look forward to seeing you again in the future.

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