Back

Paul Miller BMW

Wayne, NJ

2.8
602 Reviews

1515 State Route 23 South

Wayne, NJ

07470

Directions

By Type

602 Reviews of Paul Miller BMW

February 15, 2018

Great experience Tony H was an excellent salesperson. Very nice guy, not high pressure at all. I love my new vehicle and would use Tony to buy my next BMW. More

by bustercat
Recommend Dealer
Yes
Employees Worked With
Tony Herrara
Feb 16, 2018 -

Paul Miller BMW responded

Thank you for the positive feedback! We are happy to hear that Tony was helpful in the process of purchasing your new vehicle and look forward to seeing you again in the future.

February 11, 2018

Terrible customer service I had purchased two prior BMW's at this dealership but recently when I went in for a new car it was very frustrating. Their customer service is the wo More

by Tony McCourt
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sales team not responsive to customers
Mar 09, 2018 -

Paul Miller BMW responded

Thank you so much for your feedback. Your satisfaction is very important to us. If you have any questions or need any assistance, please contact me directly, Mike Gruber General Manager Paul Miller BMW 973.696.6060 X 4134.

February 04, 2018

Bob Smith is the best! I've been brining my cars for service to Bob Smith for years and he always makes it a simple and seamless experience. He is to the point, honest and More

by Benci
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Smith
Feb 05, 2018 -

Paul Miller BMW responded

Thank you for your positive feedback and for your loyalty! We are pleased to hear that Bob has been so helpful in servicing your car. We look forward to seeing you again in the future!

February 01, 2018

Sales Just purchased a X5 and had a great experience. Robert Mann was my salesman - very Friendly and professional. I loved the fact that the General Mana More

by James
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Mann
Feb 02, 2018 -

Paul Miller BMW responded

Thank you for your positive feedback! We are happy to hear that Robert Mann and Michael Gruber were very helpful and helped you to have a great experience. We look forward to seeing you again soon!

January 17, 2018

Great Service Alexa was terrific, she answered all of my questions, kept me informed and was easy to work with. I would absolutely recommend this dealership, she ev More

by sharktank1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexa, Billy
Jan 18, 2018 -

Paul Miller BMW responded

Thank you for the positive feedback. It's a pleasure to know that you had a pleasant experience. At our dealership, the satisfaction of our customers' is always our top priority. We look forward to seeing you again in the future.

January 11, 2018

Fantastic My lease was up recently, and I followed Rocco Chiusano from Ramsey Prestige BMW to Wayne Park Ave. Not only is he friendly and personable, Rocco is More

by HMS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rocco Chiusano
Jan 12, 2018 -

Paul Miller BMW responded

Thank you for the positive feedback. It's a pleasure to hear that Rocco was able to assist you, providing you with excellent service and could help you find the perfect BMW. At our dealership, our customers' satisfaction is always our top priority. Please don't hesitate to contact us if you have any questions, comments, or concerns. We look forward to seeing you again in the future.

December 28, 2017

X5 2018 purchase Rocco Chiusano has sold ( leased) 4 cars to my family in 4 years. Top notch customer service. Professional and courteous always and the best rep we h More

by Sternzee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Finance, and bmw genius... also very very nice.
Dec 29, 2017 -

Paul Miller BMW responded

Thank you for the great feedback. It's a pleasure to hear that you had a pleasant experience. We're happy to know that our team could make your visit to our dealership so worthwhile. We appreciate your loyalty to our dealership and we look forward to seeing you again in the future.

December 22, 2017

NEVER AGAIN A lousy experience at Paul Miller BMW. Salesperson, at best, was arrogant and condescending Price was ridiculous. At no point was the lease structu More

by Richard V
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
N/A
Dec 23, 2017 -

Paul Miller BMW responded

Thank you so much for your feedback. Your satisfaction is very important to us. If you have any questions or need any assistance, please contact me directly, Mike Gruber General Manager Paul Miller BMW 973.696.6060 X 4134.

December 21, 2017

Excellence!! My first service for my 435 XI BMW was definitely a very good experience. Besides servicing they also did a detailing - excellent job! Rich, as well More

by Pattitude
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich, cashier, lady working the outside desk for drop-offs
Dec 22, 2017 -

Paul Miller BMW responded

Thank you for the positive feedback. It's a pleasure to hear that you had a pleasant experience. We're glad to know that our team was able to help you find the perfect car. We hope you love driving around in your new BMW 435 XI. If you have any questions, comments, or concerns please don't hesitate to contact us at any time. We look forward to seeing you again in the future.

December 10, 2017

NEW CAR Fred was a pleasure to work with. He took his time with me and explained everything in detail. He is an asset to your organization and I plan to re More

by vic1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
FRED BARDEN
Dec 11, 2017 -

Paul Miller BMW responded

Thank you for the positive feedback. It's a pleasure to know that you had a pleasant experience. We're glad to hear that Fred was able to assist you, providing you with excellent service and could answer all of your questions. We look forward to seeing you again in the future.

...
25
...