Paul Miller BMW

I've been driving BMW's since 2002; YOU GUYS ARE THE BEST ! Best BMW SERVICE DEPARTMENT !! 😁 Needed my X5 served ASAP, as I was leaving in 24 hours for a LONG DRIVE to Killington, Vermont ....... Joann Best BMW SERVICE DEPARTMENT !! 😁 Needed my X5 served ASAP, as I was leaving in 24 hours for a LONG DRIVE to Killington, Vermont ....... Joanne got my appointment in that same night; where I dropped off my car - got loaner- 24 hours later OFF TO VERMONT IN MY X5 !! The Service team was awesome....... Especially Lee (my consultant). 🤭I think that's his name? More

Very satisfied with the service This people are very nice, starting from the front desk to the end, job is done 100% and on time. Any one who goes here that will be satisfied This people are very nice, starting from the front desk to the end, job is done 100% and on time. Any one who goes here that will be satisfied More

Great experience Tony H was an excellent salesperson. Very nice guy, not high pressure at all. I love my new vehicle and would use Tony to buy my next BMW. Tony H was an excellent salesperson. Very nice guy, not high pressure at all. I love my new vehicle and would use Tony to buy my next BMW. More

Terrible customer service I had purchased two prior BMW's at this dealership but recently when I went in for a new car it was very frustrating. Their customer service is the wo I had purchased two prior BMW's at this dealership but recently when I went in for a new car it was very frustrating. Their customer service is the worst I have experienced. Enough said. I would not recommend them to anyone. I went to Prestige BMW in Ramsey and that was a pleasure to see a dealership that appreciates customers. More

Bob Smith is the best! I've been brining my cars for service to Bob Smith for years and he always makes it a simple and seamless experience. He is to the point, honest and I've been brining my cars for service to Bob Smith for years and he always makes it a simple and seamless experience. He is to the point, honest and gets the work done quickly. Thanks Bob at Paul Miller BMW service! More

Sales Just purchased a X5 and had a great experience. Robert Mann was my salesman - very Friendly and professional. I loved the fact that the General Mana Just purchased a X5 and had a great experience. Robert Mann was my salesman - very Friendly and professional. I loved the fact that the General Manager (Michael Gruber) came in to introduce himself. I felt very welcome and well taken care of. More

Great Service Alexa was terrific, she answered all of my questions, kept me informed and was easy to work with. I would absolutely recommend this dealership, she ev Alexa was terrific, she answered all of my questions, kept me informed and was easy to work with. I would absolutely recommend this dealership, she even showed me her van. it was easy to get an appointment and the cappuccino and croissant was a nice touch!! More

Fantastic My lease was up recently, and I followed Rocco Chiusano from Ramsey Prestige BMW to Wayne Park Ave. Not only is he friendly and personable, Rocco is My lease was up recently, and I followed Rocco Chiusano from Ramsey Prestige BMW to Wayne Park Ave. Not only is he friendly and personable, Rocco is super professional and on point making sure I get what I want, what I need--he listens and is attentive and responsive. I went online and "built" my dream car, he called me the next day after searching and sure enough, found my car. So pleased and happy. Highly recommend working with Rocco! More

X5 2018 purchase Rocco Chiusano has sold ( leased) 4 cars to my family in 4 years. Top notch customer service. Professional and courteous always and the best rep we h Rocco Chiusano has sold ( leased) 4 cars to my family in 4 years. Top notch customer service. Professional and courteous always and the best rep we have ever dealt with Over 35 years. His customer service skills are outstanding. We just leased a 2018 x5 and came to paul Miller because of Rocco. Everybody was kind and accommodating. More

NEVER AGAIN A lousy experience at Paul Miller BMW. Salesperson, at best, was arrogant and condescending Price was ridiculous. At no point was the lease structu A lousy experience at Paul Miller BMW. Salesperson, at best, was arrogant and condescending Price was ridiculous. At no point was the lease structure ever explained, seems they assume you are mathematically challenged and unable to master the variables required when determining the lease price of a car. Never will I approach this dealership again No need to follow up on this forum, in that, all my previous emails were met with total disregard More