Paul Miller Honda of West Caldwell

Professional and caring. My 2005 Toyota was on it's last legs at 224k miles. I limped it in to the dealership and met Jose. He showed me multiple cars but after my research an My 2005 Toyota was on it's last legs at 224k miles. I limped it in to the dealership and met Jose. He showed me multiple cars but after my research and Consumer Reports reviews I knew the CR-V was the way to go. Jose was courteous, professional and funny. Every person I spoke with there was a delight. I have no hesitation about coming back here again when it's time. More

My buying experience My husband and I have bought Honda's from this dealership for quite a few years. The salesman we bought our car from, Mike Diaz, was wonderful. He My husband and I have bought Honda's from this dealership for quite a few years. The salesman we bought our car from, Mike Diaz, was wonderful. He went out of his way to make sure we bought the right car with all the necessary accessories. He knows the Honda cars and made our experience a very pleasant one. I would definitely recommend him to our friends. I also would recommend Flavia. She made sure we were very happy with our new car! More

Experience David Garcia is one of the BEST salesmen ever dealt with. He knows the products he sells. Compares different manufacturers and models. I have owned 6 David Garcia is one of the BEST salesmen ever dealt with. He knows the products he sells. Compares different manufacturers and models. I have owned 6 different make and models of cars. And this is the first car I walked out of the dealer with knowing everything about the vehicle from top to bottom, because of David Garcia. For any Honda vehicles he will always have my business. More

Experience Amazing customer service!! David worked with us to complete expectations. Definitely recommend anyone looking for a car to go see him. Thank you for y Amazing customer service!! David worked with us to complete expectations. Definitely recommend anyone looking for a car to go see him. Thank you for your service! More

Awful experience Salesman to GM unfriendly and presumptuous. Car delivered 1 week later from the initial promise date. Waited for an hour to get someone to take the ch Salesman to GM unfriendly and presumptuous. Car delivered 1 week later from the initial promise date. Waited for an hour to get someone to take the check. Never called when car or license/title were ready for pick up; had to go ask for every single item because sales person never picked up phone. Was I the customer or was Paul Miller my customer? More

Great Prices and Great Salesman Walked into Paul Miller Honda close to the end of the day on a Saturday and expressed interest in an Accord EX-L. They accommodated very well and took Walked into Paul Miller Honda close to the end of the day on a Saturday and expressed interest in an Accord EX-L. They accommodated very well and took me on a test drive and sat me and down to discuss pricing. After a very long and drawn out pricing debate, they did not once express any frustration and were just driven by making the best deal they could, and I walked out with my new car and a smile on my face. I would definitely recommend Paul Miller Honda and Jose to anyone. Ask for Jose when you go! More

Long time customer So disappointing after a long relationship with this dealer and spending thousand of dollars in services I will never come back. I bought a battery th So disappointing after a long relationship with this dealer and spending thousand of dollars in services I will never come back. I bought a battery that went dead after 2 years and they wouldn't replace it. They lost a long time customer and referral. I just to drive 1/2 hr. Because of their services so disappointed. Before it was all about the customer now is all about the policy More

Amazing! The service here was amazing and David was absolutely perfect in helping me find the car I needed. The car works perfectly, I’m amazed with how it rid The service here was amazing and David was absolutely perfect in helping me find the car I needed. The car works perfectly, I’m amazed with how it rides and I would highly recommend anyone to go to this dealership and work with David Garcia. More

Keep up the good work!!! This dealership was top notch! David Garcia went above and beyond to make sure I purchased the car I was most comfortable with. He gave me suggestio This dealership was top notch! David Garcia went above and beyond to make sure I purchased the car I was most comfortable with. He gave me suggestions and his advice, but was in no way pushy what-so-ever. After I decided on a car the process was absolutely painless. So quick and professional. I felt like family by the end of the whole process! I would recommend David Garcia (Dave) to anyone who is looking for a new or used vehicle. More

New Honda Lease David Garcia was very professional,friendly and went beyond to get us into a new Honda fitting our needs and budget. Would recommend a friend to the d David Garcia was very professional,friendly and went beyond to get us into a new Honda fitting our needs and budget. Would recommend a friend to the dealership. More