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Paul Miller Honda of West Caldwell

West Caldwell, NJ

4.1
1,072 Reviews
Welcome to the Paul Miller Auto Group Family of Dealerships. At Paul Miller Honda, we pride ourselves on delivering a truly outstanding customer experience to our customers on all levels. We work hard at ensuring that our customers are dealt with honestly, in a straightforward manner, professionally, and courteously. We invite you to come in and experience the Paul Miller Difference.
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1170 Bloomfield Avenue

West Caldwell, NJ

07006

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Showing 1,072 reviews

December 07, 2014

Great experience The sales manager Matt was very friendly, enthusiastic and easy to work with. After negotiating, we settled on a great price for a brand new car. We More

by Marina B.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt O'Donnell, Ryan Anderson
November 24, 2014

A Great Experience Joe was very professional and helpful with my first car-buying experience! I went in wanting to look at a car I saw online, and he showed me another o More

by egargon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Kleter
Nov 25, 2014 -

Paul Miller Honda of West Caldwell responded

We appreciate the time it took for you to share your feedback with us. Joe is an asset to Paul Miller Honda and it is wonderful to know that he was able to show you dedicated and personalized service. We would love to work with you again in the future. John Renteria General Manager jrenteria@paulmiller.com

November 11, 2014

Happy Customer Kim Hadden is excellent to work with. He knows the ins and outs of the vehicle features and technology. He's transparent on price with a very thorou More

by B2Glenn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Hadden, John Renteria
Nov 12, 2014 -

Paul Miller Honda of West Caldwell responded

On behalf of our dealership, I sincerely thank you for taking the time to write this review. Kim is great with people and he strives to create a positive experience for every customer. He will be very happy to hear that he was successful in that endeavor. We would love to work with you again in the future. Warm Regards, John Renteria General Manager jrenteria@paulmiller.com

October 29, 2014

As good as buying a new car can get. Joe was warm and funny, and he put us at ease during what is typically a stressful process for us. Regarding the car he sold us, however, he was se More

by msbmsw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Kleter
October 09, 2014

Excellent Experience As a repeat customer of Paul Miller Honda, I highly recommend this dealership. Lou Gentile is an excellent sales associate and he always provides top More

by Lou Perna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou Gentile
Oct 10, 2014 -

Paul Miller Honda of West Caldwell responded

Thank you so much for the nice review. Lou is a key component of our team here at Paul Miller Honda and he will be very happy to hear about your experience. We set high expectations for ourselves and the fact that we exceeded yours can only mean that we are approaching that goal. Please come back to see us if you need anything at all. John Renteria General Manager jrenteria@paulmiller.com

October 04, 2014

liars Do Not trust anyone from this dealership, especially the female manager. She is a LIAR and not to be trusted. Very shady dealership. Stay away at all More

by biffnasty
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Isabel Acevedo
October 02, 2014

Great staff - very professional and friendly We have leased 2 vehicles with Jose and both deals were always fun and no stress. No hard-sell no pushing. I definitely will recommend this place an More

by JevJeyms
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oct 03, 2014 -

Paul Miller Honda of West Caldwell responded

Jev, feedback like this is always appreciated! Thank you for stopping by to write this positive review -- and especially for being a loyal Paul Miller Honda customer! Jose's sales excellence is always consistent, and I'm glad that your experience with him supports that. Thank you for the recommendation, and look forward to serving you again! Best regards, John Renteria General Manager jrenteria@paulmiller.com

September 16, 2014

Nine cars and counting Great people to deal with. I have purchased my last 3 cars from them in the last 9 years; will probably buy my next one from them. I also have used th More

by Greg I
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou Gentile, Melvin Duran
Sep 17, 2014 -

Paul Miller Honda of West Caldwell responded

Greg, on behalf of Paul Miller Honda, I would like to express our sincere gratitude both for your loyal business and for taking the time to write this marvelous review. I am very pleased to hear that our consistent professionalism and great customer service has earned your repeat business. I hope you are continuing to enjoy your purchase with us! We appreciate your business and look forward to serving you again! Also, visit us on Twitter and Facebook for access to our exclusive specials. Best regards, John Renteria General Manager jrenteria@paulmiller.com

September 13, 2014

great experience Ryan was so accommodating and easy to work with. I highly recommend this dealership. The car we bought was prepped and ready to go in one day. More

by lgj25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan, Ryan Anderson
Sep 15, 2014 -

Paul Miller Honda of West Caldwell responded

I am happy to hear that the time spent with Ryan was a pleasing experience. We pride ourselves on the high level of our service excellence. Congratulations on your new car! If you have any questions or concerns regarding your new vehicle please come back to visit us. We are eager to see you in the future. Be sure to check out our Facebook and Twitter so that you can take advantage of our many great specials and incentives.  Best regards, John Renteria General Manager jrenteria@paulmiller.com

September 07, 2014

Wonderful experience with Lou Gentile I have leased two vehicles through Lou, and both experiences were very pleasant. What I like most about Lou is his honesty and his willingness not to More

by jack5054
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou Gentile
Sep 08, 2014 -

Paul Miller Honda of West Caldwell responded

Jack, feedback like this is always appreciated! Thank you for stopping by to write this positive review -- and especially for being a loyal Paul Miller Honda customer! Lou's sales excellence is always consistent, and I'm glad that your experience with him supports that. I'll be sure to pass along your compliments to him. I hope you are continuing to enjoy your purchase with us! Don’t hesitate to call or stop in if you should have any additional questions or concerns.  Be sure to visit us on Facebook and Twitter to gain access to our exclusive specials. Best regards, John Renteria General Manager jrenteria@paulmiller.com

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