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Paul Miller Honda of West Caldwell

West Caldwell, NJ

4.1
1,072 Reviews
Welcome to the Paul Miller Auto Group Family of Dealerships. At Paul Miller Honda, we pride ourselves on delivering a truly outstanding customer experience to our customers on all levels. We work hard at ensuring that our customers are dealt with honestly, in a straightforward manner, professionally, and courteously. We invite you to come in and experience the Paul Miller Difference.
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1170 Bloomfield Avenue

West Caldwell, NJ

07006

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Showing 1,072 reviews

September 11, 2013

Salesman Creiss Whitfield literally sold us on the merits of a Pilot over other vehicles we were considering. We had done a lot of shopping by the time we went to Paul Miller Honda, so we had interacted with More

by KarenPilotPilot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Creiss Whitfield
Sep 20, 2013 -

Paul Miller Honda of West Caldwell responded

Thank you for leaving such a great review. Your satisfaction is our top priority so if there is anything else we can do to help, please, do not hesitate to give us a call or stop in and we’ll be happy to help. Thank you for choosing Paul Miller Honda and don’t forget to find us on Facebook and Twitter where you can receive our exclusive deals and monthly service specials. Sincerely, Carlos Cueto General Manager

August 29, 2013

It was a pleasure dealing with Joe. He was very knowledgeable about the cars we were interested in. Joe was very courteous and personable. He is probably one of the main reasons we purchased the c More

by raycarf
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kleter
Sep 20, 2013 -

Paul Miller Honda of West Caldwell responded

We truly appreciate you taking the time out of your day to leave us this review. Customer feedback is incredibly helpful and allows us to improve upon all of our practices and provide the best service that we possibly can. We look forward to helping you with any help you may need or any questions you may have in the future. Thank you for choosing Paul Miller Honda and be sure to take advantage of the exclusive deals and service specials found on our Facebook and Twitter pages. Sincerely, Carlos Cueto General Manager

August 26, 2013

Right from the moment my husband & I walked into Paul Miller Honda we felt welcomed by their congenial staff. Our salesperson, Lou Gentile, could not have been more patient & courteous answering all our More

by MEADOW2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou Gentile
Sep 20, 2013 -

Paul Miller Honda of West Caldwell responded

Thank you for taking the time to write this great review. We are glad Lou was able to help and provide the customer service that is so important to us. We are grateful that you chose Paul Miller Honda and we hope that you will continue to make that choice for any automotive needs you may encounter in the future. Thank you for choosing our dealership and team to assist you and be sure to find us on Facebook and Twitter to get exclusive coupons and monthly specials. Sincerely, Carlos Cueto General Manager

August 24, 2013

I came to Paul Miller Honda looking for a quality certified-used CRV at a good price, and I found exactly what I wanted. I was pressed for time, needing to get everything done quickly, and you hand More

by app2dxm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Joe Fardella, Isabel Acevedo
Sep 20, 2013 -

Paul Miller Honda of West Caldwell responded

Thank you for this great review as well as your personal recommendations! Our customers are our top priority and we are happy to hear you had such a great experience at Paul Miller Honda. We will always be here to help so please do not hesitate to let us know if you have any questions regarding your new car. Thank you so much for choosing our dealership and be sure to find us on Facebook and Twitter to get exclusive deals and monthly service specials. Sincerely, Carlos Cueto General Manager

August 16, 2013

Creiss Whitfield was exceptional in every way. Not only was he extremely knowledgeable, but he seemed to take much pride in his work. He took so much time to show us the various features of the car and hel More

by MadelynGM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Creiss Whitfield
Aug 16, 2013 -

Paul Miller Honda of West Caldwell responded

We would like to thank you for leaving this excellent review! Providing the highest level of customer service is our #1 goal and we couldn’t be any happier to hear that Creiss was able to do just that. We want to make sure you know that the great service does not stop when you drive off the lot. We are always here to help so let us know if there is ever anything we can do to help. Thank you for choosing Paul Miller Honda and congratulations on your new purchase! Don’t forget to find us on Facebook and Twitter to get exclusive coupons and monthly specials to go along with your new car. Sincerely, Carlos Cueto General Manager

August 15, 2013

We went into dealership & met Dan. We explained that we were not going to buy a car that day, we were just getting information. We told Dan what we were in the market for, the CR-V and what features we More

by richgaila
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Eller
Aug 16, 2013 -

Paul Miller Honda of West Caldwell responded

Thanks for leaving us such an excellent review! We are glad that you had such a pleasant experience while at Paul Miller Honda and we make it our goal to ensure every visit is just as great. It was our pleasure to assist you during your car buying experience and hope that you will allow us the opportunity to assist you in the future with any automotive needs or questions that may arise. We thank you for choosing Paul Miller Honda and hope to see you soon. Don’t forget to find us on Facebook and Twitter to get access to our special offers and monthly coupons. Sincerely, Carlos Cueto General Manager

August 08, 2013

Joe was professional, honest, knowlegdeable and we liked the fact that he didn't pressure us like some salesmen are. Leasing a car from him was a pleasant experience. I would recommend him to anybody who ne More

by Dennico
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Kleter
Aug 16, 2013 -

Paul Miller Honda of West Caldwell responded

We are truly grateful not only for such a wonderful review, but an even more amazing customer. We strive to provide nothing but the best customer service to our patrons in order to build lifelong relationships and it puts a huge smile on all of our faces knowing that we will get to serve you once again in the future. Don’t ever hesitate to let us know if we can help in any way. Thank you for choosing Paul Miller Honda and for being such a loyal friend! Don’t forget to find us on Facebook and Twitter to get exclusive deals and monthly specials. Sincerely, Carlos Cueto General Manager

August 04, 2013

Mario was very friendly, attentive, helpful sales person that guided us to selecting a vehicle an financing package that met our budget need. Our new vehicle purchase process went very smoothly. More

by afernandez316
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 05, 2013 -

Paul Miller Honda of West Caldwell responded

Thanks for taking the time to share and leaving us with this excellent feedback! Mario is such a great member of our team and I hope he was able to show you just how committed we are to providing the highest level of customer service we possibly can. I’m glad you enjoyed your recent visit to Paul Miller Honda and that we were able to get you into just the right car to fit your needs. Please don’t hesitate to let us know if there is anything else we can do to help and congrats on your beautiful new car!! We appreciate you choosing our dealership as well as our team to assist you with such an important purchase and remind you not to miss out on the exclusive savings and coupons available to our likers and followers on Facebook and Twitter! Sincerely, Carlos Cueto General Manager

July 31, 2013

Can't say enough about my experience with Paul Miller Honda. There was absolutely no pressure. Melvin was great, very informative, answered all of my questions. I would recommend Melvin and Paul Miller More

by RichardJones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melvin Duran
Aug 01, 2013 -

Paul Miller Honda of West Caldwell responded

Thanks for taking the time to share and leaving us with this excellent feedback! Melvin is such a great member of our team and I hope he was able to show you just how committed we are to providing the highest level of customer service we possibly can. I’m glad you enjoyed your recent visit to Paul Miller Honda and that we were able to get you into just the right car to fit your needs. Please don’t hesitate to let us know if there is anything else we can do to help and congrats on your new car!! We appreciate you choosing our dealership and our team to help you out and remind you not to miss out on the exclusive savings and coupons available to our likers and followers on Facebook and Twitter! Sincerely, Carlos Cueto General Manager

July 27, 2013

Rude and high headed salesman, UN-attentive staff and over priced cars . They play mental games with customers instead of giving right consultation . soft and rude alternate behavior ! More

by manisha123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jon "Buzz" Burzawa
Aug 16, 2013 -

Paul Miller Honda of West Caldwell responded

We are very sorry you had an unpleasant experience with some members of the Paul Miller Honda team. I would personally like to apologize for the behavior of some of our staff, and the inconveniences you experienced during your visit. We are constantly trying to improve and your feedback would be of great help to us. Please contact me directly to discuss how we can resolve any sales, or service issues you may have experienced. Sincerely, Carlos Cueto General Manager

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