Paul Miller Honda of West Caldwell

My experience with Melvin Duran at Paul Miller Honda was outstanding. The professionalism expressed by Melvin has restored my confidence that shopping and purchasing a vehicle does not have to be a pressur outstanding. The professionalism expressed by Melvin has restored my confidence that shopping and purchasing a vehicle does not have to be a pressured, nervous, or confusing experience due to distracted, sleazy, or uneducated salespeople. Melvin made me feel comfortable and relaxed, and I would recommend Melvin without hesitation to anyone looking to purchase or lease a vehicle. The most important trait that I witnessed and appreciated from Melvin was his integrity. Integrity is often an oxymoron when it comes to salespeople in the auto business, yet Melvin possesses this trait naturally by always being up front and honest. Thank you Melvin! More

The people at Paul Miller Honda offered outstanding service throughout the process of buying and financing a new car. I have dealt with a number of dealerships over the years and Paul Miller out perfo service throughout the process of buying and financing a new car. I have dealt with a number of dealerships over the years and Paul Miller out performs them on every level. More

Joe is an extremely professional and courteous salesperson and made my experience purchasing a new vehicle at Paul Miller Honda relaxing and positive. The process was completely transparent and I salesperson and made my experience purchasing a new vehicle at Paul Miller Honda relaxing and positive. The process was completely transparent and I got the exact car I wanted at a good deal without any surprises, gimmicks, or games. Even after the sale I had an issue that the dealership technically had no obligation to resolve, but they did the right thing without any hesitation and took care of the problem immediately. They have succeeded in earning my trust and loyalty and I look forward to purchasing my next Honda from Joe. More

Mario Castellanos was extremely knowledgeable, Mario Castellanos was extremely knowledgeable, professional, and courteous. He made our experience at Paul Miller Honda of West Caldwell very pleasan Mario Castellanos was extremely knowledgeable, professional, and courteous. He made our experience at Paul Miller Honda of West Caldwell very pleasant. Rick also helped us, and he was extremely personable, helpful, and friendly.The overall atmosphere of the dealership is welcoming to all. I would definitely recommend this dealership to future buyers, as well as return for any of my own future purchases. More

Unlike other dealerships that we visited on a busy Saturday during Memorial Day weekend, we did not have to wait very long to be able to talk to a sales representative at the Paul Miller Honda dealers Saturday during Memorial Day weekend, we did not have to wait very long to be able to talk to a sales representative at the Paul Miller Honda dealership. Mario was very helpful and knowledgeable about the Honda Odyssey. Even though there was not a van in the showroom to see, he found us one outside to take a look at and test drive. We had not expected to actually buy a car that day, but we liked working with Mario so much that we decided to go ahead with the purchase immediately. We have appreciated Mario's professionalism throughout the sales negotiations and we are looking forward to the delivery of our new car. More

I am writing to compliment your dealership and especially Mario Castellanos, who was my Sales Associate, for the great service and professionalism that went far beyond the ordinary. I truly appreciated Mario Mario Castellanos, who was my Sales Associate, for the great service and professionalism that went far beyond the ordinary. I truly appreciated Mario. He is the "real deal!" Marios personality, honesty, and professionalism is exceptional. Sales Associates like him are a rare find these days! Great guy, plain and simple! If I had to give him a grade on performance it would be an A+. He went above and beyond my expectations. I never felt pressured, hurried, or like I was just another sale. He made the purchase of my Honda Civic Coupe EX, which is my very first new car purchase, smooth, friendly and one that would make me tell my friends and neighbors about. From the inventory, to the service, to the purchase, it was the best vehicle purchase I ever had. Hats off to Paul Miller Honda, especially Mario Castellanos! Job done in excellence Mario! Sincerely, Christine Thorsen More

We recently went to Paul Miller Honda in West Essex to look at the Odysseys. We worked with a salesperson named Jose Valasquez. He was one of the warmest, funniest and most informative salesperson that look at the Odysseys. We worked with a salesperson named Jose Valasquez. He was one of the warmest, funniest and most informative salesperson that we have ever worked with. We instantly felt comfortable with him. He and the finance manager, Daniel Solares made the experience of purchasing our first minivan an actual pleasure. Before I drove away with my new car, Jose made sure that I had a firm understanding of how to use all the interesting features and options. With confidence I would recommend Paul Miller Honda in West Caldwell to my friends and family. I would also tell them to ask for Jose Valasquez personally! More

I went through USAA buying service which gave me a fixed price for a specific car specification. This was truly a "no hassle" situation. My salesman, John Greenwald, was not only a USAA member, but also a r price for a specific car specification. This was truly a "no hassle" situation. My salesman, John Greenwald, was not only a USAA member, but also a retired Navy man. Being a Marine, this was a big plus. After all, we are in the men's department of the Navy! John was very knowledgeable about the Accord, especially the tecky GPS, etc. He was very patient showing us how to use the new equipment. Most of all, he found the car we wanted. There was an atmosphere of friendliness and helpfulness throughout the dealership. One could tell it was a good place to work. This was the best car buying experience I have ever had. Semper Fi, Gerald Ruud USMC More

Of all my years in buying new and used cars from other dealers, Paul Miller Honda, especially Lou Gentile, was the best experience and no pressure. After reading the salesperson's reviews, I chose Lou as dealers, Paul Miller Honda, especially Lou Gentile, was the best experience and no pressure. After reading the salesperson's reviews, I chose Lou assisted me in buying my next used car. I called him and introduced myself to him. Lou pointed out several used cars in the dealer's inventory and I visited the dealer that night. After test driving the 2010 Honda Civic, I decided to purchase this car. It is true what they said about Lou, he is very personable and does not applying any pressure, is very patience, knowledgable about Honda's cars and other subjects, and just a pleasure and rewarding experience to buy the car him. I made a fair and reasonable offer and it was accepted without any haggling. I purchased my Civic on the condition it passes mustard with my mechanic. I did not have time to take this car with Lou to my mechanic and Lou will be out of town a few days. While out of town, Lou arranged to have his associate, Buzz, take it to my mechanic. As expected, there were no issues and took to my home. I would recommend anyone seeking to buy a new or used Honda or any other car on lot or on the internet to first deal this this dealer and with Lou or Buzz More

I chose to work with this dealership, and Dan Eller, because I felt they were trying to make it as easy and as straightforward as possible to get a new CR-V, and it did happen. The people there were fri because I felt they were trying to make it as easy and as straightforward as possible to get a new CR-V, and it did happen. The people there were friendly, and Dan was able to answer all my questions (and I had a lot). He is knowledgeable about his products, and I would go back to this dealership, and Dan, for my next car. I have alerady suggested it to family and friends. More