Paul Miller Honda of West Caldwell

excellent as always Overall great experience quick, and easy for the customer. I always take my car back here and they do a great job being punctual ,neat, and friendly. Overall great experience quick, and easy for the customer. I always take my car back here and they do a great job being punctual ,neat, and friendly. More

oil change, trans flush and tire rotation with service dept James was my concierge. Welcomed me right away an the service technnician took my keys on my arrive. I was in and out in 1/2 hour time. James was my concierge. Welcomed me right away an the service technnician took my keys on my arrive. I was in and out in 1/2 hour time. More

Excellent customer service Paul Miller is a customer friendly dealership. From the reception area to sales to financial dept I felt comfortable, well informed. My salesperson Paul Miller is a customer friendly dealership. From the reception area to sales to financial dept I felt comfortable, well informed. My salesperson was patient and listened to what I needed and what I could manage financially. The car I chose was perfect and Kim Hadden explained every detail of the car. That’s why Kim has been my salesperson if choice through the years and Paul Miller my dealership of choice. More

Jose Velasquez Jose was very friendly and helpful in assisting us to buy a new car from your dealership. He provided excellent service and was very knowledgeable. Gr Jose was very friendly and helpful in assisting us to buy a new car from your dealership. He provided excellent service and was very knowledgeable. Great worker. More

Friendly staff Everyone from the attendant, to James and the cashier were friendly and professional. The price for service was also lower than originally expected. T Everyone from the attendant, to James and the cashier were friendly and professional. The price for service was also lower than originally expected. Thanks again! More

Feeling Taken for Granted SUV purchased is a lemon. Since day one vehicle has no heat, won't start if parked on a hill, already have had to jump start vehicle 3 times, gas need SUV purchased is a lemon. Since day one vehicle has no heat, won't start if parked on a hill, already have had to jump start vehicle 3 times, gas needle stays between E and half full, even with full tank and finance manager is not strait forward. Read before signing anything here. They will include coverages in your contract and make it seem as it's part of the sale and monthly payment. In reality these should be told and sold to customer as options and let you decide if you want to pay the extra $3000 from your pocket. More

Good experience overall Employees are very helpful. Service provided is good. The times I’ve called and advise my issue they take the time to listen and provide the right ser Employees are very helpful. Service provided is good. The times I’ve called and advise my issue they take the time to listen and provide the right services More

honda pilot 2019 got a price quote from their online person. went in to the dealership. spoke with Rob orok. their word was their bond. bought the car in 2 minutes. got a price quote from their online person. went in to the dealership. spoke with Rob orok. their word was their bond. bought the car in 2 minutes. No hassle. very straight forward. will buy my next car from them. More

Bad service at seals department and shops don't trust them take time befor signing any papers thx .please ask for information and bring your mechanic to test the car .but its better and shops don't trust them take time befor signing any papers thx .please ask for information and bring your mechanic to test the car .but its better if you to ather place. More

Excellent Auto maintenance and Customer service Support James was at the Service desk and he was very knowledgeable and helpful in suggesting points of care for a two year old care with minimum mileage. James was at the Service desk and he was very knowledgeable and helpful in suggesting points of care for a two year old care with minimum mileage. More