Paul Miller Honda of West Caldwell

fast and easy Man I have never had a problem or a long wait here. Great people sean and Kim are amazing and knowledgeable. Mechanics dont rush and get the job done Man I have never had a problem or a long wait here. Great people sean and Kim are amazing and knowledgeable. Mechanics dont rush and get the job done right I have an SI so I'm very picky when it comes down to everything and my trip there was great More

Excellet Service Service was excellent, as usual. i was especially pleased that, as i requested, you were able to raise the seat height to its highest position. Service was excellent, as usual. i was especially pleased that, as i requested, you were able to raise the seat height to its highest position. More

Royal class service !!! Royal class service is what you get when you visit Paul Miller Honda here in NJ. I live in Parsippany and Paul Miller Honda is about 15 miles away. Fo Royal class service is what you get when you visit Paul Miller Honda here in NJ. I live in Parsippany and Paul Miller Honda is about 15 miles away. For the past 5 and half years I have been going to Joyce Honda and all I received at Joyce honda is teh 3rd class service - Most horrible service I received so far. To start off with - I had a 2013 Honda Pilot which had door lock issue and it took 2 and half years for Joyce Honda to figure out the issue. It was a leased car and I returned it back. Then I purchased a 2016 Honda Pilot and in just one year leather seating started discoloring, homelink garage door opener would not work, Trims and plastic in the car would start coming off from different places and mainly the oil would leak like crazy. Joyce honda would not fix any of it as for 2 years they could not even duplicate the issue. Finally I spoke to Honda of Manufacturing after writing to the CEO and I was advised to see other deal. At this point I am really glad they suggested me to see other dealer because I was not planning to see anyone else but they asked me to see Paul Miller. So I decided to see Paul Miller and once at the dealer I met Kirk - Service manager. It took him just 10 minutes to look into everything and decided to replace the car seat because it was discolored (which it shouldn't have been) due to defective seat, replaced the homelink as it wasn't really working after he tried himself and changed the side door trim which was coming off. 2 and half yrs at Joyce Honda and just 10 mins at Paul Miller to duplicate it, accept it and fix it. I wish I could have gone there before. More

Consisently excellent! I have had the great fortune of working with this dealership/service department since I purchased my Odyssey in 2011. Their workis always excellent a I have had the great fortune of working with this dealership/service department since I purchased my Odyssey in 2011. Their workis always excellent as demonstrated by the fact that my car has never failed me. Their professionalism, upbeat attitude, and puntuality make service plesant. More

The salesman was very professional, met needs Very professional, met my needs. When I gave up they worked with me which allowed me to get the car I wanted. At the end I was satisfied with the choi Very professional, met my needs. When I gave up they worked with me which allowed me to get the car I wanted. At the end I was satisfied with the choice I made. More

Good Experience My experience with Newton has been great. I had him explaining what to do with the lease program which I had leased a 2015 CRV and was going to retur My experience with Newton has been great. I had him explaining what to do with the lease program which I had leased a 2015 CRV and was going to return it...I leased a 2018 and am very happy with it and the process was all done quickly and went home with my new car. I would recommend him to my friends and Paul Miller. More

Oil change experience I came for an oil change. Serviceadvisor was excellent( James Dodwell ). It took a little longer than I anticipated, but definitely worth it. The spe I came for an oil change. Serviceadvisor was excellent( James Dodwell ). It took a little longer than I anticipated, but definitely worth it. The special online was definitely worth the drive. More

Best of the Best Amazing place with amazing prices didn't even need to negotiate prices. Jose is an AWESOME sales professional process was in and out. YEAH BABY Amazing place with amazing prices didn't even need to negotiate prices. Jose is an AWESOME sales professional process was in and out. YEAH BABY More

Express and quality service Service was performed as requested. No issues. I would recommend this dealer service location. Just one issue - even though I had coupon, they over Service was performed as requested. No issues. I would recommend this dealer service location. Just one issue - even though I had coupon, they overcharged me for oil change. Never found any honest dealership service. More

Professional, quick and friendly service Jose was great to work with. He took care of me with no hassles - and as an out-of-state buyer this was great! I really appreciated how he handled the Jose was great to work with. He took care of me with no hassles - and as an out-of-state buyer this was great! I really appreciated how he handled the whole process. Not to mention - he (and others) stayed over an hour past closing time so I could drive away with my car! More