Paul Miller Honda of West Caldwell

Exceptional service experience .... Great communication, vehicle was diagnosed and completed in two days...Outstanding, probably the best service experience I’ve ever had!!!! I wou .... Great communication, vehicle was diagnosed and completed in two days...Outstanding, probably the best service experience I’ve ever had!!!! I would highly recommend Paul Miller Honda service department... More

The most horrible service I've received anywhere From the salesman, to managers, to finance guy - completely inept. I was taken for a test drive in the wrong model, which meant taking an extra test d From the salesman, to managers, to finance guy - completely inept. I was taken for a test drive in the wrong model, which meant taking an extra test drive and the salesmen was not knowledgeable about the car in other areas, too. They then insulted my intelligence with the most outrageous monthly cost on a lease: $550 on a $36.000 MSRP for 15 months with $3000 down. Of course, I didn't agree and ended up paying much less, but only because I did my homework and can do math. Flavia is the most rude, condescending woman I've met and yet had the nerve to ask for all 10's on the survey. I gave them all 1's, what they deserved. But the prize for most inept goes to Alejandro, the Finance guy. My temporary tags are expired and he cannot seem to follow through with phone calls to get to the bottom of my paperwork issue. He throws numbers around as if you're stupid and evades when you ask what charges are for. More

Awesome Jose was great he made it a a great experience....thank you Jose! Price was on point...I would definitely recommend this dealership! Everyone was frie Jose was great he made it a a great experience....thank you Jose! Price was on point...I would definitely recommend this dealership! Everyone was friendly More

Good experience, good service good Service, good price, good attention,the people very respectful i like it everything are nice and i love the honda 2018 car is beutiful good Service, good price, good attention,the people very respectful i like it everything are nice and i love the honda 2018 car is beutiful More

Purchased Honda CRV The dealership honored my AARP price quote. The salesperson was professional and courteous. Optional insurance was respectfully declined. I purcha The dealership honored my AARP price quote. The salesperson was professional and courteous. Optional insurance was respectfully declined. I purchased the vehicle off the lot. More

Excellent personal service As an elderly widow who traded in her ten year old car to buy a new Honda Accord, I found Roman Fuchs attentive, patient, and so informative in the sa As an elderly widow who traded in her ten year old car to buy a new Honda Accord, I found Roman Fuchs attentive, patient, and so informative in the sales process.He and sales manager Flavia made my transaction seamless, fair, and personally pleasurable. He went beyond my expectations from test drive to final pick up of my shiney new car to anticipate my every need and assist me personally through the process! Thank you Roman and Flavia. More

Great Experience Got a no nonsense price from the Internet division. Went in expecting to have to deal with "surprises / extras" and time wasting back and forth. Ins Got a no nonsense price from the Internet division. Went in expecting to have to deal with "surprises / extras" and time wasting back and forth. Instead met with great sales people, got a test drive, same promised price, great trade in. Roman Fuchs made us feel very comfortable. We were not pressured and were able to focus on the car and what we wanted. I am so grateful for the integrity of the entire shop, the great value they gave us, and the promptness and ease of the entire process. We've dealt with Paul Miller shops before, and it is well worth the trip in from NY. All car dealers should be this good. More

Thanks I am very happy with this purchase. I will be back to the same place to buy new car again. Thanks again Jose!You are the best! I am very happy with this purchase. I will be back to the same place to buy new car again. Thanks again Jose!You are the best! More

Purchase review I was very satisfied with the dealership's service. I was very glad Adam Laboz was my salesperson.He was very knowledgeable and helpful a d made my ne I was very satisfied with the dealership's service. I was very glad Adam Laboz was my salesperson.He was very knowledgeable and helpful a d made my new car purchase enjoyable. More

Fast and awesome service Thank you goes to Roman Fuchs for helping us find a perfect car for our daughter. He was very professional and yet it felt like we were dealing wit Thank you goes to Roman Fuchs for helping us find a perfect car for our daughter. He was very professional and yet it felt like we were dealing with a family member. We got to the dealership at 9 am and drove home with a car at 11:30. I highly recommend the dealership. More