Paul Miller Honda of West Caldwell

Honored Their Deal! Everyone was very friendly and pleasant throughout the dealership - and they offered what turned out to be the best deal - beating anything else we we Everyone was very friendly and pleasant throughout the dealership - and they offered what turned out to be the best deal - beating anything else we were offered. More

Overall Great Experience Overall great car buying experience. From the online sales rep, Jennifer, to our salesman, Peter Jarvis. While other dealers were trying to tempt us Overall great car buying experience. From the online sales rep, Jennifer, to our salesman, Peter Jarvis. While other dealers were trying to tempt us with "great prices" 2016 CR Vs, Paul Miller's online price for a 2017 model blew them out of the water. We really appreciated not having to deal with a hard sales pitch from Peter. He's a very laid back and honest person that made a feel at ease and made the process easy. We did have to wait 9 days to actually take ownership of the CR V, which really isn't a complaint about the dealership itself. We didn't want white, which I believe was the only color they had left on the lot, but they were able to find us a pearl blue CR V already on the way but the delivery took longer than originally quoted and we had to pay for extra days on a rental vehicle. We did have an issue with 2, out of 4, tire valves that were missing their caps. We only noticed due to a huge snowstorm after we bought the CR V. Because the 2 remaining caps were VERY loose, we assume that the other 2 fell off while the CR V was in motion. More

Good relationship with salesman Jose Velasquez This is the third CRV i bought from Jose so he knows to cut to the chase and give me the best price and other requests that he made happen to make th This is the third CRV i bought from Jose so he knows to cut to the chase and give me the best price and other requests that he made happen to make the deal. More

Great customer service By far the best car deal I've gone to... He's amazing, very honest, knows what he's talking about and also walked me step by step on the process of le By far the best car deal I've gone to... He's amazing, very honest, knows what he's talking about and also walked me step by step on the process of leasing a new car. I'm super happy to say he's my #1 guy every 3 years. More

Excellent Service Steven S. 3/31/2017 We leased a 2017 Civic.Our salesman was Exaviar Rodriguez. He was very attentive and knowledgeable.. The customer servic Steven S. 3/31/2017 We leased a 2017 Civic.Our salesman was Exaviar Rodriguez. He was very attentive and knowledgeable.. The customer service we received was impeccable. We would certainly recommend Exaviar to any prospective client. We have done business with Paul Miller Honda in the past. After our lease expires, we definitely will return to lease another vehicle. Steven S. 3/31/2017 We recently leased a new 2017 Civic. Our salesman was Exavier R. He was very attentive and knowledgeable. The Customer Service we receive was impeccable. We would certainly recommend Exavier to any prospective client. We have done business with Paul Miller Honda in the past. After our lease expires we definitely will return to lease another vehicle. More

Agradecer José Velásquez gracias por. Su buena atención es un gran humano y una gran experiencia estoy feliz de hacer negocios en paul miller honda gracias José José Velásquez gracias por. Su buena atención es un gran humano y una gran experiencia estoy feliz de hacer negocios en paul miller honda gracias José Velásquez por el trato More

Crooks Took my car in for a timing belt. I was told my car needed $2500.00 worth of work. When I received the car I realized the head cover gaskets were ne Took my car in for a timing belt. I was told my car needed $2500.00 worth of work. When I received the car I realized the head cover gaskets were never done and I was charge $500.00. They agreed the work was never done and reimbursed me and said they would do the work. I should have checked that the rest of the work was done but figured it must have been overlooked and gave them the benefit of the doubt. Now 2 years later I took my car to a different Honda for a recall of airbags and they informed me I needed Gaskets which supposedly were done 2 years ago and right front axle. Since I don't trust dealerships anymore, I took my car to a local mechanic who was recommended to me and I trust. He informed me that not only were the gaskets weren't done 2 years ago, but also the timing belt was never replaced. DO NOT USE PAUL MILLER HONDA THEY ARE CROOKS AND WILL TELL YOU YOUR CAR NEEDS WORK WHEN IT DOESN'T AND ON TOP OF IT WILL NOT DO THE WORK AND CHARGE YOU A FORTUNE. $2000 Later and I am getting the work done at my local mechanic. More

Made the process so easy. Worked with Anthony who was extremely patient and knowledgeable. Helped me every step of the way from test drives to all paperwork involved in leasin Worked with Anthony who was extremely patient and knowledgeable. Helped me every step of the way from test drives to all paperwork involved in leasing my new Toyota Corolla which I am loving. More

LOVE HONDA! This dealership is great and everyone is friendly and shows they care. Thank you to Peter Jarvis for getting me a great deal I couldn't refuse! Lov This dealership is great and everyone is friendly and shows they care. Thank you to Peter Jarvis for getting me a great deal I couldn't refuse! Love HONDA since 1994!! More

Paul Miller is the Best This dealership is great. Everyone is friendly and shows that they care. Jose M. Velasquez made the whole experience joyful. He really listens to y This dealership is great. Everyone is friendly and shows that they care. Jose M. Velasquez made the whole experience joyful. He really listens to your needs and does not try to sell you a car if its not the car for you. He is a wonderful sales person and funny personality. I highly recommend him! More