Paul Miller Honda of West Caldwell

E-price was a scam, employees were rude Their E-price looks great and unbeatable, but never trust it. they just sent this number that they are not willing to honor to bring you in their stor Their E-price looks great and unbeatable, but never trust it. they just sent this number that they are not willing to honor to bring you in their store. Once you come and sit down with the sales person and the manager, they use all excuses to tell you why they cant do the price listed on the email they sent you. I just walked away and bought from another dealer with a great price. More

Very Good. Very polite and helpful person. She would try everything to help you out. I am very happy with her service. She even gave me advices on how to make my Very polite and helpful person. She would try everything to help you out. I am very happy with her service. She even gave me advices on how to make my credit better. I would define her as a very good person, who is not only worry about a sale but she is looking forward to make you happy and comfortable . Thank you. More

New crv Creiss whitfield very polite , helped me with everything , and a really patient man . Definetely recomended to everyone to him.. The only concern was Creiss whitfield very polite , helped me with everything , and a really patient man . Definetely recomended to everyone to him.. The only concern was that i wasnt satisfy with the finacing processing,but then eventually they fixed the problem.. More

Best Experience Ever…. I had the pleasure of working with Jose Valesquez once again as well as Flavia Alarcon. Both Jose and Flavia were courteous and knowledgeable and went I had the pleasure of working with Jose Valesquez once again as well as Flavia Alarcon. Both Jose and Flavia were courteous and knowledgeable and went above and beyond to make my experience worth praising. After going back and forth they worked hard to accommodate me and without a doubt, bent over backwards to get me into the car I wanted. I cannot thank both of them enough and recommend this dealership to anyone who wants to be treated to a fair and professional experience. Thank you both for everything. Lou More

Need honest pricing? Don't go anywhere but Paul Miller Honda I've purchased Honda Pilot without stressing out a bit from this dealership. They are upfront and backs up their pricing policy to beat any offer from I've purchased Honda Pilot without stressing out a bit from this dealership. They are upfront and backs up their pricing policy to beat any offer from other dealership. Their slogan is "It takes days to get you a customer but just seconds to loose one". And they are really serious about customer care, politeness, professionalism and transparency of making any buying experience pleasant. My sales professional Jose Velasquez was extremely knowledgable and courteous to first ride me in the vehicle I was interested in and then given me a fair deal. It was Pilot, hard to find in stock as they've re-designed 2016 model entirely. And especially I've bad experience during my shopping around with other reputable central jersey dealers but Paul Miller truly holds value and branding started with positive commitment since 1976. Thanks PMH team and hope to do lot more business with you guys.- From Nimish More

Thought I bought a Bentley I bought a pre-owned 2009 Honda Odyssey from this dealer on 4th of July of 2012 from Lou Gentile which it was an excellent experience.......never had I bought a pre-owned 2009 Honda Odyssey from this dealer on 4th of July of 2012 from Lou Gentile which it was an excellent experience.......never had a mechanical problem till now...brought in the vehicle and I was greet it by the porter which he was very courteous and professional then I walked in not over a second later I was greet it right away by everyone and dealt with my service advisor Steve Getic and advised him that my vehicle was making a loud noise when starting vehicle in the morning and also I was advised that my right passenger side axle seal was slightly leaking....my wife was very happy that he provided us with a 2015 loaner but what really caught my attention was that Steve Getic kept us informed for the time they had our vehicle.....never had to call in for updates he was always was ahead of us.....and also it was an experience to speak to the service manager Kirk Quinones ......thank u gentleman for an outstanding service.keep up the good work......Steve u are our service advisor for now on ???? The Cadavid Family More

Dissatisfied I am dissatisfied with my experience at this Honda. I purchased two accords... the deals are awful. I have purchased multiple cars here and there is n I am dissatisfied with my experience at this Honda. I purchased two accords... the deals are awful. I have purchased multiple cars here and there is no loyalty. More

Worked as a team Jose Velasquez (Sales) was trustworthy and worked hard on my behalf. Flavia Alarcon (Sales Manager) was wonderful making sure she met my price. Alejan Jose Velasquez (Sales) was trustworthy and worked hard on my behalf. Flavia Alarcon (Sales Manager) was wonderful making sure she met my price. Alejandro Estremera (Finance Manager) was honest and looked out for my best interest. More

awesome Excellent car dealer very polite Everything go smooth and nice I'm so happy and I have a excellent price.I recommend this car dealer to everybody Excellent car dealer very polite Everything go smooth and nice I'm so happy and I have a excellent price.I recommend this car dealer to everybody More

Professional & Accomodating I assisted my daughter in purchasing/financing her first car as a soon to be college graduate. Ryan Anderson and Flavia Alarcon were wonderful to wor I assisted my daughter in purchasing/financing her first car as a soon to be college graduate. Ryan Anderson and Flavia Alarcon were wonderful to work with and made the process as stress-free as possible. Julia the finance manager, is one of the kindest and most professional people in the industry (or out) that we had the pleasure of meeting. She went above and beyond to help my daughter obtain the best possible financing option available! Would definitely recommend the team at Paul Miller Honda and will be back when its time for a new car. More