Paul Miller Honda of West Caldwell

Post Sale Service This is one of the pathetic place where they don't care about you once they s the vehicle. I closed my loan ahead of time and wanted to do paperwork f This is one of the pathetic place where they don't care about you once they s the vehicle. I closed my loan ahead of time and wanted to do paperwork for GAP policy and I have to make 3 trips to get a simple paperwork. The main manager is very rude and never cares for you and made me to sit 30 minutes before someone attended to in my third visit to the store I would never return to this store and do not want deal with very non professional environment More

Great service I was here for a Honda Odyssey. Creiss was really helpful and knowledged. He listened what we wanted and understood what is the best for us. He even s I was here for a Honda Odyssey. Creiss was really helpful and knowledged. He listened what we wanted and understood what is the best for us. He even spent his time to go over most of the features of the car after we paid for it. I like this guy. Happy about my purchase so far. More

Great selection, incredibly helpful I was in the market for a lightly used Civic, and saw some feasible options online. From the moment I walked in the door, I was attended to by a wide I was in the market for a lightly used Civic, and saw some feasible options online. From the moment I walked in the door, I was attended to by a wide swath of staff, but no one worked harder than Creiss. He's got a great personality, willing to work with particularly obnoxious customers like myself, and was gracious with his time and while dealing with my BS. This is my first time buying a car from a dealership, and now I understand why people tend to stick with dealerships. The service provided by Creiss and the rest of the Paul Miller crew was impressive and made me an instant fan. More

Excellent First class service, Honesty, Integrity, Professional, best price and best advise. Friendly, caring, patient staff and willing to help in anyway. I ha First class service, Honesty, Integrity, Professional, best price and best advise. Friendly, caring, patient staff and willing to help in anyway. I had all my questions answered. More

Great Experience!! I bought a new Honda Civic at Paul Miller and couldn't be happier. I worked with Peter Jarvis, who made the process painless. He was friendly, knowl I bought a new Honda Civic at Paul Miller and couldn't be happier. I worked with Peter Jarvis, who made the process painless. He was friendly, knowledgable, and very professional. If you are looking to buy a new or used Honda, I highly recommend working with Peter at Paul Miller Honda. Great customer servicea and a great facility. More

very very bad customer service I bought a brand new Honda CR-V and it was defective from day 1 and they can't help me. But I have to keep paying for the car I bought a brand new Honda CR-V and it was defective from day 1 and they can't help me. But I have to keep paying for the car More

Best purchase experience ever After several frustrating trips and pain full negotiations with other Honda dealer ships near my place I came to know about Paul Miller Honda of West After several frustrating trips and pain full negotiations with other Honda dealer ships near my place I came to know about Paul Miller Honda of West Caldwell from one of my friends. Even though it is little far away from my place I went there to check their prices and their inventory for my Honda CRV purchase. My sales person "Louis Gentile" was very nice, friendly and knowledgeable. He understood all my requirements and concerns and patiently addressed all of them. I am very happy that I went there and bought my first Honda. I my opinion they are the best dealership. Thank you, NagaKrishna P More

disappointing After research and reading the online reviews of this dealership I anticipated a good experience. The reality was the polar opposite. Disorganized, p After research and reading the online reviews of this dealership I anticipated a good experience. The reality was the polar opposite. Disorganized, poorly executed by rude and abrasive sales and finance staff . I will not recommend or purchase a vehicle from this dealership again. Customer service non existent in this organization . More

Great Dealership I went shopping for a certified per-owned Honda Civic and purchased a 2012 Honda Civic EX-L certified with low mileage all in one day. My salesman w I went shopping for a certified per-owned Honda Civic and purchased a 2012 Honda Civic EX-L certified with low mileage all in one day. My salesman was Ryan Anderson and I am extremely satisfied with the service I received and the vehicle I purchased. I financed the vehicle and drove it off the lot. I would highly recommend this dealership. More

Great people We went shopping for a crv for my daughter. I went to many web sights and many car makes and we decided on the crv. We went on Paul Miller site and we We went shopping for a crv for my daughter. I went to many web sights and many car makes and we decided on the crv. We went on Paul Miller site and were sent an e-mail price within minutes which we felt was a great price, it beat everyone else. We went into the dealership with our price and sat down with a salesman named Creiss and closed the deal. Creiss was very laid back but still very professional. He took his time with us, and went over everything, there was no pressure to buy. When I need a new car, this is the dealership I'm going to. The finance guy (Frank)was very good and explained everything to us in great detail. More