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Paul Miller Honda of West Caldwell
West Caldwell, NJ
1,087 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,087 Reviews of Paul Miller Honda of West Caldwell
December 13, 2013
Great service. Lou Gentile made the experience a great one as he helped me through the whole process of getting a car. I enjoyed that he was very nice and friendly. one as he helped me through the whole process of getting a car. I enjoyed that he was very nice and friendly. More
by Charline90
Employees Worked With
Louis gentile, Lou Gentile
December 12, 2013
Creiss is an amazing salesman. He is enthusiastic and knowledgeable about Honda products and the competitors. He is low key and responsive to questions. Creiss obviously really enjoys his job - it show knowledgeable about Honda products and the competitors. He is low key and responsive to questions. Creiss obviously really enjoys his job - it shows in his dedication and positive attitude. This was the second car we negotiated through Creiss and I would not hesitate to recommend him to others. He is not your typical car salesman and that it very refreshing! More
by Wendy3L
Employees Worked With
Creiss Whitfield
December 12, 2013
Here's the follow-up letter I wrote to Joe Kleter at Paul Miller Honda. If you're buying a Honda go to Joe! Dear Joe, Thanks so much for your email, nice to hear from you. The car is great and I Paul Miller Honda. If you're buying a Honda go to Joe! Dear Joe, Thanks so much for your email, nice to hear from you. The car is great and I am enjoying it - particularly with the weather we’ve had this week! I wanted to take the opportunity to tell you what a pleasure it was dealing with you Joe. You made the whole process straight forward, easy and very customer friendly. My brother-in-law Manny had purchased a car from you and had a similar excellent experience which was the main reason I sought you out. The car buying purchase can be overwhelming with choices, details and the negotiation process and you made it all so easy! I hope that Paul Miller Honda knows what a valuable asset that have in you as someone who is expertly knowledgeable about Honda vehicles and has such a winning way with customers! Best wishes for a Merry Christmas for you and your family. More
by Petunia528
Employees Worked With
Joseph Kleter
December 10, 2013
I recently leased another Honda accord, ( my third)... very satisfied with my salesman, Louis Gentile., service was excellent., Im extremely happy with my new Honda Accord.! very satisfied with my salesman, Louis Gentile., service was excellent., Im extremely happy with my new Honda Accord.! More
by sandrapxy
Employees Worked With
Lou Gentile
December 06, 2013
We have now purchased two vehicles from Lou at Paul Miller Honda. One used and one leased. I also have all my vehicle service performed at their location. You can't beat the price or service on the Miller Honda. One used and one leased. I also have all my vehicle service performed at their location. You can't beat the price or service on the oil change! I would recommend Lou and Paul Miller Honda without hesitation. More
by tvlagtmom
Employees Worked With
Lou Gentile
December 03, 2013
Dennis Brugger and Melvin Duran teamed up to make me a deal I couldn't refuse...or counter for that matter. Paul Miller Honda's pricing/offers were the best in the area (verified by another local Honda de deal I couldn't refuse...or counter for that matter. Paul Miller Honda's pricing/offers were the best in the area (verified by another local Honda dealer!). Everytime I was asked if "the numbers" sounded "ok" I responded with, "You're not going to get an argument from me!". When walking into any dealership I'm always prepared for the worst. The sales personnel at Paul Miller Honda have restored my faith in the car buying/leasing experience. I also noticed, during my time in the showroom, my experience with Dennis and Melvin were not the exception but the rule. The culture at Paul Miller Honda seems to be one of true customer satisfaction. My family and I could not get over the fact that we felt better on the way out than we did on the way in. Now that's a "neat trick" for any dealership. Thank you Paul Miller Honda! More
by ralphzisa
Employees Worked With
Dennis Brugger, Melvin Duran
November 29, 2013
As I researched which car I wanted to purchase, I found I needed information and pricing in order to make an informed decision. I contacted three Honda dealerships by email with my questions and request for needed information and pricing in order to make an informed decision. I contacted three Honda dealerships by email with my questions and request for pricing. Creiss Whitfield from Paul MIller Honda was the first person to respond (as he did on subsequent emails as well). I found his answers to be the most thorough, professional and straight-forward. Plus, his pricing was competitive with the other dealers. His responses helped establish trust between us, which carried forward to when we met. I found Creiss to be personable, attentive to my needs, reliable and very customer-focused. The entire transaction went very smoothly and I recommend Creiss to anyone looking to buy a Honda. I would purchase from Paul Miller and Creiss again should the opportunity arise. More
by ejmartinii
Employees Worked With
Creiss Whitfield
November 26, 2013
I currently own a 2006 Honda CRV and it still runs great but my family needed a new car and we again chose the Honda CRV! Joe and the staff there were very pleasant and knowledgable and great to work with! but my family needed a new car and we again chose the Honda CRV! Joe and the staff there were very pleasant and knowledgable and great to work with! Highly reccommeend this place to everyone! More
by dizzimom
Employees Worked With
Joseph Kleter
November 22, 2013
Rick Meyers is a great service advisor. He is knowledgeable and courteous. Rick is consummate professional. I have a 2005 Honda Pilot Ex-L with 158,000 miles which I have only serviced at Paul knowledgeable and courteous. Rick is consummate professional. I have a 2005 Honda Pilot Ex-L with 158,000 miles which I have only serviced at Paul Miller Honda. He has been wonderful to work with to keep my car running well. Rick have made the process of servicing a vehicle pleasant. More
by martyschenker
Employees Worked With
Rick Meyers, Rick Meyers
