Paul Miller Honda of West Caldwell

I’ve been searching for my next car for a while and walked recently throughout many dealerships. To be honest I was sick and tired of pressure and stress I’ve got from different sales people. However walked recently throughout many dealerships. To be honest I was sick and tired of pressure and stress I’ve got from different sales people. However, when I came to your dealership and met Joe Kleter, who is highly professional, well knowledgeable and friendly person. I’ve got absolutely pleasant and great experience with him while purchasing my new 2013 Honda Accord. I’ll definitely recommend all my friends and relative for their next vehicle purchasing journey to come to your dealership and deals only with Joe Kleter. Thank you for the great service. Yury Kagan More

From the start we explained that my stepson needed a car. He has no credit. I told them I had two car loans of my own. they "ran" my credit and said it would be tight but that they could do it.Well, they sai He has no credit. I told them I had two car loans of my own. they "ran" my credit and said it would be tight but that they could do it.Well, they said it should be a day so we went back the next day and we were told that the approval was for 5K less than the car so they picked us out another car...saying all along we were "approved" for that car.On friday night they kept us there until after 8PM telling us all along that there was no problem, we were apporved but that they were very busy. My step son knocked on the door to get their attention and they finally sat down with us. within 60 seconds and 26% later on a car with 96K on it at $471 a month I said please refund our deposit and thatnks for wasting out time. We now have to wait until Monday for a check..mind you we paid the deposit in cash! Dont go there, BAD customer service!!!!!! More

It was a pleasure to work with Joe and the team at Paul Miller. Joe was easy going, understanding, supportive and polite. He was not pushy or demanding as my experience has been with other salesmen at ot Miller. Joe was easy going, understanding, supportive and polite. He was not pushy or demanding as my experience has been with other salesmen at other dealers. Joe made the purchase of my Accord a comforting and easy experience. Anyone considering a Honda should see Joe. More

Joseph Kleter was very courteous and knowledgeable. He provided helpful and professional opinions, and took time to make sure he understood what we as customers were looking for. Compared to other employ provided helpful and professional opinions, and took time to make sure he understood what we as customers were looking for. Compared to other employees at local dealerships, Joseph was a breath of fresh air! More

Ive been going to this Honda dealership for several years, and I always have a pleasurable experience. My salesperson, Jose Velasquez goes out of his way to make his customers happy and satisfied. I've years, and I always have a pleasurable experience. My salesperson, Jose Velasquez goes out of his way to make his customers happy and satisfied. I've leased many cars from Jose, and he always gives 100% . I highly recommend -Nicole DeBellis More

Salesman Creiss Whitfield literally sold us on the merits of a Pilot over other vehicles we were considering. We had done a lot of shopping by the time we went to Paul Miller Honda, so we had interacted with of a Pilot over other vehicles we were considering. We had done a lot of shopping by the time we went to Paul Miller Honda, so we had interacted with many salesmen and women. Creiss was the top of his field. On our test drive, it was clear that he knew everything about the Pilot, and he took the time with us to explain all of its features. He was always professional and was respectful of our time. I wouldn't hesitate to send anyone to talk with Creiss Whitfield before buying a new vehicle. He's knowledgeable, funny and was able to help us get a very good and competitive deal. More

It was a pleasure dealing with Joe. He was very knowledgeable about the cars we were interested in. Joe was very courteous and personable. He is probably one of the main reasons we purchased the c knowledgeable about the cars we were interested in. Joe was very courteous and personable. He is probably one of the main reasons we purchased the car from your dealership. I would highly recommend him to family and friends looking to purchase a new car. Thank you Joe. More

Right from the moment my husband & I walked into Paul Miller Honda we felt welcomed by their congenial staff. Our salesperson, Lou Gentile, could not have been more patient & courteous answering all our Miller Honda we felt welcomed by their congenial staff. Our salesperson, Lou Gentile, could not have been more patient & courteous answering all our questions explaining everything in great detail about our purchase. Rick Kara worked on our financing diligently and effortlessly while talking with us like a friend. We went there with intentions of buying a car for me and wound up buying one for my husband too!! We are very happy with the service and will enjoy being part of the Honda family for many years come. We are recommending your dealership to all our friends & neighbors! More

I came to Paul Miller Honda looking for a quality certified-used CRV at a good price, and I found exactly what I wanted. I was pressed for time, needing to get everything done quickly, and you hand certified-used CRV at a good price, and I found exactly what I wanted. I was pressed for time, needing to get everything done quickly, and you handled everything smoothly and efficiently - great job! Your prices are good, and your friendly staff and excellent customer service made it a great experience. More

Creiss Whitfield was exceptional in every way. Not only was he extremely knowledgeable, but he seemed to take much pride in his work. He took so much time to show us the various features of the car and hel was he extremely knowledgeable, but he seemed to take much pride in his work. He took so much time to show us the various features of the car and helped us to program the radio and set up the blue tooth cell phone. We never felt like we were being rushed and he answered all our questions with tremendous patience. He deserves to be recognized for his outstanding salesmanship. Thank you! More