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Paul Miller Honda of West Caldwell

West Caldwell, NJ

4.5
1,087 Reviews

1170 Bloomfield Avenue

West Caldwell, NJ

07006

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1,087 Reviews of Paul Miller Honda of West Caldwell

August 15, 2013

We went into dealership & met Dan. We explained that we were not going to buy a car that day, we were just getting information. We told Dan what we were in the market for, the CR-V and what features we More

by richgaila
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Eller
Aug 16, 2013 -

Paul Miller Honda of West Caldwell responded

Thanks for leaving us such an excellent review! We are glad that you had such a pleasant experience while at Paul Miller Honda and we make it our goal to ensure every visit is just as great. It was our pleasure to assist you during your car buying experience and hope that you will allow us the opportunity to assist you in the future with any automotive needs or questions that may arise. We thank you for choosing Paul Miller Honda and hope to see you soon. Don’t forget to find us on Facebook and Twitter to get access to our special offers and monthly coupons. Sincerely, Carlos Cueto General Manager

August 08, 2013

Joe was professional, honest, knowlegdeable and we liked the fact that he didn't pressure us like some salesmen are. Leasing a car from him was a pleasant experience. I would recommend him to anybody who ne More

by Dennico
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kleter
Aug 16, 2013 -

Paul Miller Honda of West Caldwell responded

We are truly grateful not only for such a wonderful review, but an even more amazing customer. We strive to provide nothing but the best customer service to our patrons in order to build lifelong relationships and it puts a huge smile on all of our faces knowing that we will get to serve you once again in the future. Don’t ever hesitate to let us know if we can help in any way. Thank you for choosing Paul Miller Honda and for being such a loyal friend! Don’t forget to find us on Facebook and Twitter to get exclusive deals and monthly specials. Sincerely, Carlos Cueto General Manager

August 04, 2013

Mario was very friendly, attentive, helpful sales person that guided us to selecting a vehicle an financing package that met our budget need. Our new vehicle purchase process went very smoothly. More

by afernandez316
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 05, 2013 -

Paul Miller Honda of West Caldwell responded

Thanks for taking the time to share and leaving us with this excellent feedback! Mario is such a great member of our team and I hope he was able to show you just how committed we are to providing the highest level of customer service we possibly can. I’m glad you enjoyed your recent visit to Paul Miller Honda and that we were able to get you into just the right car to fit your needs. Please don’t hesitate to let us know if there is anything else we can do to help and congrats on your beautiful new car!! We appreciate you choosing our dealership as well as our team to assist you with such an important purchase and remind you not to miss out on the exclusive savings and coupons available to our likers and followers on Facebook and Twitter! Sincerely, Carlos Cueto General Manager

July 31, 2013

Can't say enough about my experience with Paul Miller Honda. There was absolutely no pressure. Melvin was great, very informative, answered all of my questions. I would recommend Melvin and Paul Miller More

by RichardJones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Duran
Aug 01, 2013 -

Paul Miller Honda of West Caldwell responded

Thanks for taking the time to share and leaving us with this excellent feedback! Melvin is such a great member of our team and I hope he was able to show you just how committed we are to providing the highest level of customer service we possibly can. I’m glad you enjoyed your recent visit to Paul Miller Honda and that we were able to get you into just the right car to fit your needs. Please don’t hesitate to let us know if there is anything else we can do to help and congrats on your new car!! We appreciate you choosing our dealership and our team to help you out and remind you not to miss out on the exclusive savings and coupons available to our likers and followers on Facebook and Twitter! Sincerely, Carlos Cueto General Manager

July 27, 2013

Rude and high headed salesman, UN-attentive staff and over priced cars . They play mental games with customers instead of giving right consultation . soft and rude alternate behavior ! More

by manisha123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jon "Buzz" Burzawa
Jul 29, 2013 -

Paul Miller Honda of West Caldwell responded

We are very sorry you had an unpleasant experience with some members of the Paul Miller Honda team. I would personally like to apologize for the behavior of some of our staff, and the inconveniences you experienced during your visit. We are constantly trying to improve and your feedback would be of great help to us. Please contact me directly to discuss how we can resolve any sales, or service issues you may have experienced. Sincerely, Carlos Cueto General Manager

Jul 31, 2013 -

manisha123 responded

Thanks for your response. When we came to your shop, our mind was pretty set on buying an suv . post the experience, we went to another honda and found something we eventually bought. my only request is for the customers to be treated with respect, esp during negociations.

Aug 16, 2013 -

Paul Miller Honda of West Caldwell responded

We are very sorry you had an unpleasant experience with some members of the Paul Miller Honda team. I would personally like to apologize for the behavior of some of our staff, and the inconveniences you experienced during your visit. We are constantly trying to improve and your feedback would be of great help to us. Please contact me directly to discuss how we can resolve any sales, or service issues you may have experienced. Sincerely, Carlos Cueto General Manager

July 26, 2013

Thank you Mario for your quality work!!!!Great customer service. I will buy again from you every time. Nice and easy transaction. It shows many years of experience. More

by mariano coccoz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
mario castellanos
Jul 26, 2013 -

Paul Miller Honda of West Caldwell responded

Thanks for taking the time to leave us this excellent review! We strive to provide the highest levels of customer service and we’re glad to hear you had an excellent experience. We hope you will return in the future and look forward to assisting you with any and all of your automotive needs. Thank you for choosing Paul Miller Honda! Sincerely, Carlos Cueto General Manager

July 23, 2013

My wife and I recently bought a new Honda civic from here and they were the absolute best that I have dealt with. We went through about 3 different dealerships and Paul miller Honda was the absolute best. Ev More

by Jdcasciari
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Racanati
Jul 23, 2013 -

Paul Miller Honda of West Caldwell responded

Thanks for leaving us this fantastic review! We appreciate you choosing Paul Miller Honda and we look forward to providing nothing but the best customer service each and every time you come back to visit our dealership. Don’t forget we are always here to lend a helping hand so don’t hesitate to give us a call or even stop in whenever it is convenient for you. Again, we thank you again for choosing our dealership and we hope to see you again very soon! Don’t forget to check out our Facebook and Twitter pages to get exclusive deals and service specials as well. Sincerely, Carlos Cueto General Manager

July 20, 2013

Paul Miller is the first dealer we stoped by after we moved here. Then we met Joe. He is professional and responsible. He is also nice and humorous. We quickly made a deal. It is a very pleasant experien More

by lingli2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kleter
Jul 22, 2013 -

Paul Miller Honda of West Caldwell responded

Thank you so much for this five star review. We really appreciate you taking the time to share your feedback with us. It is great to hear that Joe took such wonderful care of you. He is a hardworking employee who almost never disappoints. If there's anything else we can do for you, please let us know. Thanks again, and welcome to the Paul Miller Honda family! Sincerely, Carlos Cueto General Manager

July 17, 2013

After several phone calls and a letter, I haven't received a response answering my questions on a dealer certified Honda I purchased which has blistering paint above a rust spot on the roof. More

by FrankRubino
Customer Service
Recommend Dealer
No
Jul 17, 2013 -

Paul Miller Honda of West Caldwell responded

We greatly appreciate you taking the time to write this review! Mario is such a valuable member of the Paul Miller Honda team and we couldn’t be happier that his customer skills made your visit a pleasurable and worth-while one. I know he will be excited to hear that you had such nice things to say regarding his treatment of you during your visit. Congratulations on your new car and we thank you for choosing Paul Miller Honda to help you with such a significant purchase. Please don’t hesitate to let us know if there is ever anything we can do to help and be sure to like our Facebook and Twitter pages to get exclusive coupons and deals! Sincerely, Carlos Cueto General Manager

July 13, 2013

Mario Castellanos was great and very helpful in assisting my aunt and uncle new CRV purchase. I would recommend him to all my friends in future car purchases. More

by jondee1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 15, 2013 -

Paul Miller Honda of West Caldwell responded

Thanks for taking the time to leave us this excellent review! We strive to provide the highest levels of customer service and we’re glad to hear you had an excellent experience. We hope you will return in the future and look forward to assisting you with any and all of your automotive needs. Thank you for choosing Paul Miller Honda! Sincerely, Carlos Cueto General Manager

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