Paul Miller Toyota of West Caldwell

Expert and Courteous Treatment My routine maintenance was accomplished quickly. The service department also helped me with a problem connecting my new iPhone 10 to my 2018 Camry. Th My routine maintenance was accomplished quickly. The service department also helped me with a problem connecting my new iPhone 10 to my 2018 Camry. They solved my problem quickly and were so very patient with me. More

Great Service The service rep (John Brock) was thorough and efficient. He was very courteous, checked to see if I was still within the free service window, explain The service rep (John Brock) was thorough and efficient. He was very courteous, checked to see if I was still within the free service window, explained the service, thoroughly answered some questions I had about my hybrid battery, and reviewed the service report with me at the end. I was in and out in less than an hour, and every employee I encountered while waiting for my car was friendly and courteous. More

Sergio and John are always very helpful. . . Whenever I visit Paul Miller Toyota in West Caldwell it's always a pleasure to deal with Sergio and John. They are both great guys and they always pr Whenever I visit Paul Miller Toyota in West Caldwell it's always a pleasure to deal with Sergio and John. They are both great guys and they always provide outstanding customer service. They make me feel valued as a customer and I always feel like I am in very good hands. I would also like to say that Jeanette (she's the cashier) is sweet, charming and delightful. More

Most efficient experience I have purchased over 12 vehicles in 25 years and my recent experience was the most efficient during this period. Shawn did a nice job handling the t I have purchased over 12 vehicles in 25 years and my recent experience was the most efficient during this period. Shawn did a nice job handling the transition from my former vehicle to my new one. More

Sales staff was friendly. I could tell that they really wanted to make a deal that day. My sales person( Himanshu Patel) was very courteous and had good knowledge of Toyota's vehicles. wanted to make a deal that day. My sales person( Himanshu Patel) was very courteous and had good knowledge of Toyota's vehicles. More

Sales I purchased a new highlander in July with Alan and returned to purchase one of my other leases with my son. Alan is great to work with. I purchased a new highlander in July with Alan and returned to purchase one of my other leases with my son. Alan is great to work with. More

Chris Zak - a true professional Chris Zak made the purchase of my Camry hybrid effortless and enjoyable. After a bad experience at another dealership, Chris restored my faith in Toyo Chris Zak made the purchase of my Camry hybrid effortless and enjoyable. After a bad experience at another dealership, Chris restored my faith in Toyota. He was both personable and professional. I look forward to dealing with Chris on future purchases and would recommend Paul Miller to those wishing to purchase a vehicle. More

Great sales consultant Jim Velsor Buying the Four Runner in this dealership was a good experience only because Mr. Jim Velsor, the sales consultant, was great helping me to get what I Buying the Four Runner in this dealership was a good experience only because Mr. Jim Velsor, the sales consultant, was great helping me to get what I wanted. More

Top Notch It was a terrific experience looking for and buying a vehicle at Paul Miller Toyota. Our sales consultant, Alan Engert, was absolutely great in descri It was a terrific experience looking for and buying a vehicle at Paul Miller Toyota. Our sales consultant, Alan Engert, was absolutely great in describing the differences in the models that we were looking at as well as the differences in other makes with Toyota models. Another thing that stood out was that we were not being forced to make a decision to buy the vehicle when we first came in. More

Same consistently incredible Service as always from Jason. He knew me without me telling him my name. This guy is sharp and a huge thank you....for speed and recognition and excellence in customer se Jason. He knew me without me telling him my name. This guy is sharp and a huge thank you....for speed and recognition and excellence in customer service. More