Paul Miller Toyota of West Caldwell

Positive Experience Bernardo was great to work with. He went the extra mile to help me get a very good deal on the vehicle that best fit my needs. I originally went in Bernardo was great to work with. He went the extra mile to help me get a very good deal on the vehicle that best fit my needs. I originally went in to look at a Certified Pre-Owned (2015) Highlander. Bernardo took the time to run the numbers on 2 other options....a leftover 2018 RAV4 and a 2019 Highlander lease (in addition to the CPO). I ended up leasing the 2019 Highlander, and am very happy with the SUV and the dealership. More

GOT WHAT I WANTED THIS IS THE 3rd CAR I HAVE LEASED FROM THIS DEALERSHIP AND STANLEY IS THE MAN. I WANTED A RED PRIUS PLUG IN WITH ALL THE USABLE OPTIONS AND DROVE OFF THIS IS THE 3rd CAR I HAVE LEASED FROM THIS DEALERSHIP AND STANLEY IS THE MAN. I WANTED A RED PRIUS PLUG IN WITH ALL THE USABLE OPTIONS AND DROVE OFF WITH THAT CAR.. More

Very competent Robert Rago was very knowledgeable and helpful.He made sure the the paperwork and prep of the car was done expediently. He explained all the new featu Robert Rago was very knowledgeable and helpful.He made sure the the paperwork and prep of the car was done expediently. He explained all the new features of the car succinctly. More

Very thorough -- lots of things taken care of LJ was my service advisor. He made sure that my car was updated with the latest hybrid software, a complete check of all the parts, tires, battery, e LJ was my service advisor. He made sure that my car was updated with the latest hybrid software, a complete check of all the parts, tires, battery, etc. I felt much more comfortable and confident when I left. Thank you. More

car purchase your staff at paul miller toyota were extremely helpful in my decision to purchase my car. jeff miller+his staff informed me off all my purchase optio your staff at paul miller toyota were extremely helpful in my decision to purchase my car. jeff miller+his staff informed me off all my purchase options which made my decision easy. More

Service and multi-point inspection As always, a great customer experience. The Service Advisor, John Brock, explained exactly what was going to be done and made us feel at ease. Wait wa As always, a great customer experience. The Service Advisor, John Brock, explained exactly what was going to be done and made us feel at ease. Wait was not long at all and everything was done as explained. Highly recommend the Paul Miller service group for all your Toyota vehicle needs. More

Courteous, fast Just excellent service. Things went quickly and smoothly. Respectful and clear. I have nothing negative to say about any facet of the process. Wel Just excellent service. Things went quickly and smoothly. Respectful and clear. I have nothing negative to say about any facet of the process. Well done. More

Completely Satisfied James and Lexi were both ultimate professionals. James was genuinely friendly and down to earth, guiding me through the features of the car and each s James and Lexi were both ultimate professionals. James was genuinely friendly and down to earth, guiding me through the features of the car and each step of the buying process with ease. More

Loyal customer This is my third 4 Runner. I have been a customer since 2004 before ir became Paul Miller. The service has always been exceptional. My salesman is Jim This is my third 4 Runner. I have been a customer since 2004 before ir became Paul Miller. The service has always been exceptional. My salesman is Jim Velsor. Jim treats you more than just another customer, he calls to wish me a happy birthday, happy holidays, etc. All the service employees I have had the pleasure to deal with have always been courteous and respectful and have kept me updated on the progress of my service. By the way I put a lot of miles on my car and get them serviced every 5,000 miles.I will probably be buying a new car in about a year from Jim. More

Toyota Experience Very good customer service. Staff is very deligent, knowledgeable and go above and beyond to satisfy customer. I would recommend this Toyota dealershi Very good customer service. Staff is very deligent, knowledgeable and go above and beyond to satisfy customer. I would recommend this Toyota dealership to anyone who’s looking to buy this brand, and especially Jim. More