Paul Thigpen Ford of Waynesboro

If you are in the market for a Ford product, get it from Mizell Ford in Waynesboro, GA and ask for Scott Chasm. He is friendly, responsive, knowledgeable and, most importantly, HONEST! Scott just saved Mizell Ford in Waynesboro, GA and ask for Scott Chasm. He is friendly, responsive, knowledgeable and, most importantly, HONEST! Scott just saved me from making a trip to Atlanta from Augusta to pick up a 2013 Ford Explorer Limited with the 302A package that I was misled about over the phone by Wade Ford in Smyrna, GA. My husband bought his Ford F350 from Scott so we know and trust him and have been very pleased with Mizell Ford in general so we wanted to give them our repeat business. I called Scott on Saturday evening to let him know about the too-good-to-be-true deal that I found through ebay at Wade Ford to see if he could match/beat it. He had just left work on Saturday so I left a message with the gentleman who answered the phone about what I found online and asked that Scott call me back on Monday morning. In the meantime, I put a $200 deposit down to hold the vehicle in Smyrna, GA because I didn't want to miss out on this car if it was all that the salesman at Wade Ford said it was. Scott called me first thing today to review exactly what I wanted: a white platinum metallic 2013 Ford Explorer V-6 Limited with the 302A package, dual moon roofs, second row bucket/captain's chairs (I have 3 kids and need easy access to the third row) with no center console between the bucket seats, and roof rails. I told him about the deal I had been offered by Wade Ford of $44750 (down from $49015) that the salesman said met all of these criteria (and SPECIFICALLY told me he was looking at the car on the lot with the door open and that the second row had captain's chairs) AND was a 4x4. I was not in the market for a 4x4 with a tow package since we have a Ford F350 but for that price I couldn't pass it up. Scott immediately got to work and called me back in 5 minutes to let me know that the vehicle from Wade Ford did NOT have the second row bucket seats--- deal breaker! Second row buckets were one of the most important features I was looking for and have been very specific about. I was shocked by this and called Wade Ford right away to inquire about the new information I received from Scott. The sales manager at Wade sent the salesman who quoted me that price out to the lot to actually look at the car while he checked their inventory online to see if they had the vehicle I thought I was buying. He then very slyly started to give me details on another Ford Explorer. When I continued to inquire about the vehicle I put the deposit down on, he said, "Marty got confused", and then continued to try to sell me a different Explorer. I requested my deposit back since I was grossly misled. He said I would not be charged. While I was fuming over being duped, Scott was working hard to find EXACTLY what I wanted for the best price. And he found it. In Alabama. For a better price. And is bringing it on home to mama. Cha-ching! It is EXACTLY what I want AND has the very cool fashionista/Prada-esque black and brown leather interior. Most importantly, it has bucket seats in the second row with ready access to the third row that will keep my kids from beating each other senseless and save the little sanity I have left after having my chain yanked by a hustler in Smyrna. Scott and Mizell Ford also beat the best financing rate I found (2.49% through USAA for 48 months)-1.95% for 48 months. I cannot praise this dealership and Scott Chasm enough. This will be our second Ford purchase with Scott at Mizell Ford. I guarantee it will not be our last. The sale/ after-the-sale service is second to none. The service department is excellent; they provide a loaner car if our F350 has to spend a day or two at the shop (diesel engine). My best advice for anyone who lives outside of Waynesboro: test drive locally but purchase at Mizell from Scott Chasm. You will not regret it. Great guy, great dealership. We tell all of our friends to come here for Ford products. Thank you, Scott! You ROCK! I can't wait to meet my new ride. More

I was basically window shopping for a Fiesta. I only wanted to ge a basic price range for the car. Chris and david were so friendly and they offered me a deal that I could not refuse. Even when I wasn' wanted to ge a basic price range for the car. Chris and david were so friendly and they offered me a deal that I could not refuse. Even when I wasn't sure that I wanted to buy immediately that continued working with me until I decided to purchased the vehicle. More

We are a buisness, and we were in a bind. So they brought the van to us. This is not our first dealings with Mizell Ford. I'm possitive we will be back. Thank You! Steve & Kelly Morgan Morgan Heating & Coo the van to us. This is not our first dealings with Mizell Ford. I'm possitive we will be back. Thank You! Steve & Kelly Morgan Morgan Heating & Cooling, Inc. More

Everyone was so friendly. Web Samuels was a great salesman. He made me feel very comfortable about my decision. I Highly recommend Willliam Mizell Ford. salesman. He made me feel very comfortable about my decision. I Highly recommend Willliam Mizell Ford. More

I live in Missouri and am here in Georgia working on a construction project. I have bought over 12 new Ford vehicles in my life time and I have never been treated by a dealership with such honesty and res construction project. I have bought over 12 new Ford vehicles in my life time and I have never been treated by a dealership with such honesty and respect. There was no smoke and mirrors, no last minute price increases, the whole experience was very enjoyable. I woke up the day after buying my new F250 Super Duty without the day after feeling you normally get when you make a major purchase. That was a first for me.I am so pleased with Mizell Ford that I will travel back to Georgia to purchase my next vehicle from them. More

I went in to Mizell Ford to purchase my first car. I had been looking online. I bought a 2012 Escape Limited, and I could not be happier! Mickey worked to get me just what I was looking for. I will definite been looking online. I bought a 2012 Escape Limited, and I could not be happier! Mickey worked to get me just what I was looking for. I will definitely be back! More

I just love my Ford Edge. Mickey Stewart went out if his way to be certain that I got the perfect car for me. He and his fellow employees, at Mizell Ford, are extremely nice. I have to admit that I grew up way to be certain that I got the perfect car for me. He and his fellow employees, at Mizell Ford, are extremely nice. I have to admit that I grew up on Chevrolets and GMCs, but I will be a Ford person for the rest if my life. I have only had my Edge for a few days now. I have always liked the way the look and I really liked it after I test drove one. The MPG for highway is also extremely nice. I would highly recommend Mizell Ford and Mickey Stewart to evreryone that I know. Thank you so much Mickey and Mizell Ford :) More

Scott Chasm and David Warlick worked hard to get me in my 2011 F150. I will be back to them to have service work done. Even thow its 25 miles from home. Mizell Ford is a great dealership. 2011 F150. I will be back to them to have service work done. Even thow its 25 miles from home. Mizell Ford is a great dealership. More

I came in to make an appointment for a recall notice and ended up buying a new Escape. I had been thinking about trading for the past month previously and went in at the best time due to the Memorial Day we ended up buying a new Escape. I had been thinking about trading for the past month previously and went in at the best time due to the Memorial Day weekend sales. I have always had great service at Mizell. This is actually my third automobile at Mizell Ford and will not be my last. More

I recently stopped by this dealership on the way back from Savannah. I was surprised on the deal scott worked up for me. I was seeking out fiestas... because very few Augusta dealerships had them I ended from Savannah. I was surprised on the deal scott worked up for me. I was seeking out fiestas... because very few Augusta dealerships had them I ended up buying a focus with loads of extras..job well done.. I look forward to our owner/dealership relationship!! More