Paulding Chrysler Dodge Jeep Ram - Service Center
Dallas, GA

1,920 Reviews of Paulding Chrysler Dodge Jeep Ram - Service Center
If the service department repairs your vehicle and it does not meet your expectation. They will do everything with in their means to meet your satisfaction. does not meet your expectation. They will do everything with in their means to meet your satisfaction. More
Excellent service! I was so grateful the service department was able to get me in for a last minute appointment due to a "check engine" issue. They were super helpful an I was so grateful the service department was able to get me in for a last minute appointment due to a "check engine" issue. They were super helpful and had a loaner for me to use for the week. Stefan is very kind. More
Trisha is absolutely awesome. Best service writer at the dealership. Very knowledgeable, very caring and very personable. Always keeps me informed as to what is being done and the time it will take. A+ for dealership. Very knowledgeable, very caring and very personable. Always keeps me informed as to what is being done and the time it will take. A+ for Trisha Robbins. More
Oil change I had an appointment at 8am and was back on the road by 8:25am. Great job by your service team members.Very friendly people. I had an appointment at 8am and was back on the road by 8:25am. Great job by your service team members.Very friendly people. More
They do a good job of keeping the truck maintained. Never have a problem calling and getting an appointment. Friendly folks. More expensive than taking it to an aftermarket place but should never have to wor have a problem calling and getting an appointment. Friendly folks. More expensive than taking it to an aftermarket place but should never have to worry about warranty issues if Ram does the work. More
Service department was quick and saved me some money on future oil changes They explained everything I needed to do to maintain my lifetime warranty future oil changes They explained everything I needed to do to maintain my lifetime warranty More
Jan 2020 oil change Overall good experience. Donna was very friendly, fast, thorough. Service was done completely while I waited and they got me out in a timely manner. Overall good experience. Donna was very friendly, fast, thorough. Service was done completely while I waited and they got me out in a timely manner. More
DONNA IS AMAZING The dealership is ALWAYS busy, but Donna keeps me informed of my car's progress and does whatever she can to get me out quickly. She is very professi The dealership is ALWAYS busy, but Donna keeps me informed of my car's progress and does whatever she can to get me out quickly. She is very professional and able to multi-task like nobody else. Cannot say enough about her level of service, and I hope she never leaves. My 2019 Jeep Cherokee has had too many problems for a new car, but PCDJR is able to get them diagnosed and repaired in a very timely manner, putting me into a loaner whenever necessary. More
Thoroughly satisfied with the prompt courteous service and will definitely be a returning customer! I was in and out very quickly and my Challenger was taken well care of! and will definitely be a returning customer! I was in and out very quickly and my Challenger was taken well care of! More
Best Experience Over the years I have used the dealership service department many times, but always at different dealerships. This was the first time I used PDCJR and Over the years I have used the dealership service department many times, but always at different dealerships. This was the first time I used PDCJR and it was by far the best experience I have ever received. From the moment I arrived Tara greeted me before I could get out of my truck. She was extremely quick at getting my information, informing me that I had some outstanding recalls and scheduled me for the issue. She was kind enough to offer me a temporary loaner vehicle for the time it took to fix the issue. She stayed in contact with me, calling me every other day to give me an update. She really put my mind at ease by informing me of the status. Once my truck was complete, I was able to pay online and it really sped up the process. Once I returned to pick up my truck, she advised me of a few suggested maintenance items for the future, which I will get done, and made sure my truck was running properly. I can't say enough how lucky PDCJR is to have such a knowledgeable individual on their service team. I defiantly look forward to returning and continuing such a great experience. More