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Paulding Chrysler Dodge Jeep Ram - Service Center

Dallas, GA

4.3
1,919 Reviews

1,919 Reviews of Paulding Chrysler Dodge Jeep Ram - Service Center

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June 09, 2018

Window had fallen into door Diagnosed it and set up day to come in. They got to it right away and estimated cost was charged (parts and labor). $423.00. Did not get other quote. More

by 09Dodge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan (express service mgr).
Jun 11, 2018 -

Paulding Chrysler Dodge Jeep Ram responded

We are happy to hear that you had a great experience, thanks for letting us know! We value customer time and aim to service your vehicle as quickly as possible. Visit us again soon and have a great day!

June 05, 2018

Thank goodness! Thank goodness for Billy Hembree (Service Director) and John Lloret (Sales)! Approximately a year after our son purchased his first vehicle, a Dodge More

by Payne44
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy Hembree, John Lloret
Jun 06, 2018 -

Paulding Chrysler Dodge Jeep Ram responded

Thank you for taking the time to provide us with this great feedback! It was our pleasure helping your son with his truck. We are always happy to help out in any way we can!

May 16, 2018

Check Engine? No worries at Paulding CDJR Let me first start by saying I am not normally a fan of dealership service or the cost of the service. That all changed when I met Brian in service at More

by Wonderfulwit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian
May 17, 2018 -

Paulding Chrysler Dodge Jeep Ram responded

Thank you for taking the time to detail your experience at our dealership! It's good to know that Brian and the team took great care of both you and your vehicle. We're glad that the problem was resolved quickly and you were back on the road quickly. Thank you for your kind words and your excellent review!

August 09, 2017

Service Department Is Beyond Rude. They act like your presence is an inconvenience. I saw and heard Billy Hembree (the service manager) make rude comments about me to another employee. More

by wynde southern
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Trish, Bobby, kevin
July 31, 2017

Relaxed enjoyable experience Brought my car in to this location for service for the first time, from the very beginning we were met with Ricardo smiling and willing to help howeve More

by Tabitha B.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricardo Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2017 -

Paulding Chrysler Dodge Jeep Ram responded

It is always our pleasure to be able to serve you in any way that we can, Tabitha! Thank you so much for sharing your wonderful thoughts with us. We loved getting to work with you, and we hope to be able to do it again soon!

July 31, 2017

Service visit I came to Paulding Jeep to get an oil change and I meet Ricardo....... he greeted me with a big ole smile and asked what I drove.... after a lil small More

by Jenae
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricardo Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2017 -

Paulding Chrysler Dodge Jeep Ram responded

We're so happy to hear that we were able to provide you with a great experience, Jenae! We loved getting to work with you, and we hope to be able to do it again in the future!

April 04, 2017

service/repair misguided on repairs. Complete joke. Negative experience is enough to not recommend anyone to this dealership. sad really because I wont even come b More

by Gina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nick Moorman
March 07, 2017

Engine failure Thorton Dodge killed Magnum, PCDJR alleviated the situation with a good price on a trade in. Stay away from Thorton Dodge, mechanics are not to be tru More

by Dion Wright
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce "Cat in the Hat"
February 07, 2017

Love the neighbor Unfortunate situation turns into a happy day. Vehicle mishap at Chrysler Dodge Jeep RAM turned into a wonderful experience.Bruce thank you, I really More

by Dion76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce "Cat in the Hat"
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