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Paulding Chrysler Dodge Jeep Ram - Service Center
Dallas, GA
1,920 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,920 Reviews of Paulding Chrysler Dodge Jeep Ram - Service Center
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October 30, 2019
Excellent The work received was quality work and the people were great!! I have used this service center many times and will definitely go back. Thanks guys!! The work received was quality work and the people were great!! I have used this service center many times and will definitely go back. Thanks guys!! More
by Rogue
Verified CustomerEmployees Worked With
STEFAN FORSYTH
October 29, 2019
Outrageous prices! Last time I had an oil change there it was $90. This time it was $130+! Ridiculous! The price increase is just ridiculous! I would not recommend. Last time I had an oil change there it was $90. This time it was $130+! Ridiculous! The price increase is just ridiculous! I would not recommend. More
by hlasnic5
Employees Worked With
Don’t remember
October 28, 2019
It’s top professional I was kept abreast of my service and what had to be done and the price truly very professional. Use online Coupon that I helped out with the price I a I was kept abreast of my service and what had to be done and the price truly very professional. Use online Coupon that I helped out with the price I appreciate it More
by rideshortbus2
Employees Worked With
Stefan Forsyth
October 27, 2019
Excellent service These guys are the best. Always take my car here for prompt service and friendly staff. Always taken care of correctly and would definitely recommend. These guys are the best. Always take my car here for prompt service and friendly staff. Always taken care of correctly and would definitely recommend. More
by Hp
Employees Worked With
Fadil Hamidovic
October 26, 2019
Service center Had to come in for recall needed to be replaced and oil change. Stefan Forsyth took care of me and my car. He is the one I will ask for from now on. G Had to come in for recall needed to be replaced and oil change. Stefan Forsyth took care of me and my car. He is the one I will ask for from now on. Great guy👍 More
by Tpayne
Employees Worked With
Stefan Forsyth
October 25, 2019
Great people to work with We bought our 2018 Jeep from another dealer out of town. We needed service and choose PCDJR for our warranty work and replacing a new tire that had a We bought our 2018 Jeep from another dealer out of town. We needed service and choose PCDJR for our warranty work and replacing a new tire that had a nail in the sidewalk. Not only did we get the repairs done in less than a day, we were given a rental car to use while the work was being performed. Excellent customer service! More
by micand4
Employees Worked With
Amanda
October 24, 2019
Service Fadil, He was awesome! Great service, great knowledge and extremely helpful. I would recommend him to all mt family and friends. The great experience Fadil, He was awesome! Great service, great knowledge and extremely helpful. I would recommend him to all mt family and friends. The great experience has created repeat customer. More
by robertbuck2345
Employees Worked With
Fadil Hamaocvic, John Lloret
October 24, 2019
Won’t be going back there The last 2 vehicles I've purchased, a Jeep Sahara Unlimited, and a Jeep Compass Latitude have come from your dealership. I've been there for maintena The last 2 vehicles I've purchased, a Jeep Sahara Unlimited, and a Jeep Compass Latitude have come from your dealership. I've been there for maintenance, work I wanted done on my vehicles, and $8,000 worth of repairs. My experience has been good there for the most part until I started dealing with your service dept. on a recall issue. We brought the Jeep Compass up there to have a recall issue fixed and while it was there, we asked them to look at 2 other things. A noise coming from the A/C that wasn't there before they made some previous repairs on it, and another issue with possibly the transmission. We're told can't hear the noise and the other repair is actually going to cost $900.00 I'm not getting that work done yet because it's much more than we anticipated and I want to get another opinion on it. We're being charged $125.00 just for finding the issue. I understand that you can't just allow people to bring in their vehicles to get looked at and never do the work but I have a couple of issues with that. If you're reasonable and honest about the work needing to be done, then people will get the repairs done. If the vehicle was purchased from your dealership, this shouldn't be charged then either. You've obviously made your decision as a dealership that you would rather make $125.00 from someone in the service department than get their business buying vehicles there. It should be obvious by looking at the mileage and the payoff amounts that we're close to purchasing new vehicles and it won't be from your dealership. Your policy is costing you service business and it's costing you sales also. More
by joeyseabolt
Employees Worked With
N/A
October 22, 2019
Poor Service Had appointment on 10-19-19 for tire rotation/balance and a recall. Two hours later, get in car to leave and the check tire pressure light comes on. Had appointment on 10-19-19 for tire rotation/balance and a recall. Two hours later, get in car to leave and the check tire pressure light comes on. Why wouldn't you check tire pressure if you rotate and balance the tire which is supposed to come with a 16 point inspection?!?!?! More
by lucretiahulsey
Employees Worked With
Michelle Nail and not sure what other names were
October 22, 2019
First class service department in all facets of operations. After retiring from the Army after 20 years; I spent 22 years in Fixed Operations in the car business. 19 years with Mr. Voyles in Marietta. Your f After retiring from the Army after 20 years; I spent 22 years in Fixed Operations in the car business. 19 years with Mr. Voyles in Marietta. Your facility is one of the most impressive that I have ever witnessed. I have no idea how the variable operations perform; however, owners can rest assured that the “back end” is A+. Regards, LTC Billy M. Hughes, USA, Retired More
by colonelbhughes
Employees Worked With
Stephan — A winner!!
