Back

Paulding Chrysler Dodge Jeep Ram - Service Center

Dallas, GA

4.3
1,920 Reviews

1,920 Reviews of Paulding Chrysler Dodge Jeep Ram - Service Center

Sort by
July 19, 2019

Quality service Great customer service! Work was completed earlier than expected. Steph was friendly, courteous and keep me up to date on what was going on with my ca More

by Billsmom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stefan Forsyth
Jul 23, 2019 -

Paulding Chrysler Dodge Jeep Ram responded

Hi, thank you so much for your positive comments about Paulding Chrysler Dodge Jeep Ram! We look forward to your next visit! Take care!

July 19, 2019

Awesome CS! The sales rep in the service department and all the staff go above and beyond to make the experience less stressful. Will definitely come back! More

by Sabrina Morris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fadil
Jul 23, 2019 -

Paulding Chrysler Dodge Jeep Ram responded

Sabrina, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Paulding Chrysler Dodge Jeep Ram. We hope to see you soon!

July 19, 2019

Tommy did a great job, explaining what was going on with my vehicle. Explained that he will call when part is available. Thanks Tommy look forward to heari More

by CMANKAWICH1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tommy
Aug 05, 2019 -

Paulding Chrysler Dodge Jeep Ram responded

Hello, we're glad to hear our staff took such great care of you! Here at Paulding Chrysler Dodge Jeep Ram we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

July 18, 2019

Fadil Is the best Fadil Was very good, he explained everything properly. He made sure all my questions were answered and the service was fast and great. I am very satis More

by powley_cynthia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fadil Hamidovic
Jul 19, 2019 -

Paulding Chrysler Dodge Jeep Ram responded

Hello, thank you! We take our reviews seriously and are delighted to hear about your visit. We hope to see you soon!

July 18, 2019

My car was not even looked at Made an appointment but when I got there they told me I was not ‘in the system’. They weren’t even nice about it, pretty rude actually. I left my car More

by giomonti33
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Fadil
Jul 20, 2019 -

Paulding Chrysler Dodge Jeep Ram responded

Dear Customer, I am truly sorry to learn of your negative experience. Please know we do our best to provide our customers with the quality customer service they deserve, however, it appears this time we fell short of your expectations. Please permit us another opportunity to make things right for you. I ask that you please contact me directly at (770) 443-2277 Ext. 5738, so that we may discuss this matter in greater detail. Thank you! John Lloret Director of Operations Paulding Chrysler Dodge Jeep RAM

July 17, 2019

Oil change and felt some vibrations while breaking I was very impressed by the excellence of care I received. At arrival I was told that I was in need of new break pads, rotors and new tires... but aft More

by msuare123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fadil
Jul 19, 2019 -

Paulding Chrysler Dodge Jeep Ram responded

Hi, thank you so much for your positive comments about Paulding Chrysler Dodge Jeep Ram! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 17, 2019

Please customer Trisha Robbins always helps me when I need to have my oil change or any automotive work. I will Continue to have my oil changed at this dealership. More

by DARLENEKATKINSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trisha Robbins
Jul 19, 2019 -

Paulding Chrysler Dodge Jeep Ram responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Paulding Chrysler Dodge Jeep Ram! We hope to see you soon!

July 17, 2019

15 K Service Smooth and Exceptionally professional, was out in 2 hours. Appointment was easy to set up and get the time I needed. Checkout was simple and easy. More

by wbandy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Ballauf
Jul 19, 2019 -

Paulding Chrysler Dodge Jeep Ram responded

Hello, we are so happy to read such a great review about Paulding Chrysler Dodge Jeep Ram! We look forward to your next visit! Take care!

July 17, 2019

Easy to make appointment for service We brought our mini van in for a recall service and an oil change. The appointment was easy to make and work was done quickly. More

by Dr4rm1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy
Jul 19, 2019 -

Paulding Chrysler Dodge Jeep Ram responded

Hello, we are glad we could help! We can't wait to see you again, have a great day.

July 16, 2019

Liers and crooks Very disappointed. I won't ever return. Disrespectful crew. Parts missing from my car after service was done. Was told by 2 employees that the missing More

by tommysoderquist
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
. .
Jul 16, 2019 -

Paulding Chrysler Dodge Jeep Ram responded

Dear Mr. Soderquist: It is one thing to be disappointed with the outcome of your situation; however, it is another thing to refer to us as "Liars and Crooks". Your claim that the exhaust tip of your vehicle was stolen by one of our employees holds no merit. Especially, since our surveillance camera captured images of the vehicle missing the exhaust tip when it entered and left our Service Drive area. We run a respectable business and we would not jeopardize our reputation and integrity for an item which costs no more than $100.00. The reality is the exhaust tip fell off prior to you arriving at the dealership and the fact that the fastening clamp was still attached to your exhaust system proves this was a manufacturer defect. I truly wish the situation would have been different, but we simply cannot be held responsible or are required to indemnify you for something we did not do. John Lloret - Director of Operations Paulding Chrysler Dodge Jeep RAM

...
162
...