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Paulding Chrysler Dodge Jeep Ram - Service Center

Dallas, GA

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1,920 Reviews

1,920 Reviews of Paulding Chrysler Dodge Jeep Ram - Service Center

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July 19, 2021

From my perspective they have been very prompt and courteous. Whether either on the phone or in person. They are prompt with updates and notifications. Happy with my experience. More

by trellanc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Detweiler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Drupiewski
Jul 20, 2021 -

Paulding Chrysler Dodge Jeep Ram responded

Hi, we appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!

July 19, 2021

Robert Detwyler was wonderful. Keep me in the loop about everything. Each step in the process. Worked with MY work schedule and had me in and out. More

by Bo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Detweiler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

Bo responded

Great experience. Robert, you are the best!

July 17, 2021

Sales pulled a bait & switch with the car we purchased so the service department had to go in and add the features that should’ve been in the car. We worked with Joe and had a great experience. The car was r More

by Victoria Reimer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Drupiewski
Jul 19, 2021 -

Paulding Chrysler Dodge Jeep Ram responded

Hello Victoria, we're happy you found our staff to be so supportive during your experience here at Paulding Chrysler Dodge Jeep Ram. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 17, 2021

Was able to schedule same day service that was preformed quickly and to my needs. Would highly recommend using Paulding CDJR for your servic needs. More

by atlpats
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aundrea Lee
Jul 19, 2021 -

Paulding Chrysler Dodge Jeep Ram responded

Hi Atlpats, we are very happy to have provided you with such a positive experience! Thanks again for the recommendation, and have an amazing day!

July 17, 2021

Gave a comprehensive picture of things my car needed. Helped me figure out how to manage the cost side. Kept me informed . I I am very pleased and my service advisor was excellent. More

by downscd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenda Frazier
Jul 19, 2021 -

Paulding Chrysler Dodge Jeep Ram responded

Hi Downscd, we're happy you found our staff to be so supportive during your experience here at Paulding Chrysler Dodge Jeep Ram. We are always more than happy to assist you if anything else comes up. Take care!

July 16, 2021

The team was awesome - the service advisor and service manager went above and beyond to make sure my needs were met. The service waiting room is world class and comfortable. More

by jfa0221
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Frazier, Glenda Frazier, Vinnie Oddo
Jul 19, 2021 -

Paulding Chrysler Dodge Jeep Ram responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Paulding Chrysler Dodge Jeep Ram! Please don't hesitate to reach out if there's anything additional we can do for you.

July 16, 2021

Thanks for providing excellent customer service and repairs. Please get rid of this word requirement if you want more completed reviews from Happy Customers it is a deterrent. More

by vickie1209
Recommend Dealer
Yes
Employees Worked With
Anthony
Jul 19, 2021 -

Paulding Chrysler Dodge Jeep Ram responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 15, 2021

The representative was great and very helpful and accommodating. The service department did an absolutely great job. Thanks. Have a great day. Good job. Thanks. More

by temecia.scott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vinnie Oddo, Joseph Drupiewski
Jul 16, 2021 -

Paulding Chrysler Dodge Jeep Ram responded

Hi Temecia, we're glad to hear our staff took such great care of you! Here at Paulding Chrysler Dodge Jeep Ram we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

July 14, 2021

Fantastic customer service. Quick turn around time for my vehicle. Went above and beyond my expectations. I will absolutely bring my car back to the Paulding location for future needs. More

by richardsonmaggies
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Drupiewski
Jul 15, 2021 -

Paulding Chrysler Dodge Jeep Ram responded

Hello, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Paulding Chrysler Dodge Jeep Ram and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

July 14, 2021

Service is OK. Last visit my service advisor was not in. There were only 2 advisors. I couldn't wait for them to be available I had to get back to work. I had called prior to coming To let them know I was More

by Theresa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aundrea Lee
Jul 15, 2021 -

Paulding Chrysler Dodge Jeep Ram responded

HI, it really means a lot to us that you took the time to write such a positive review about Paulding Chrysler Dodge Jeep Ram so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job. Thank you for your valuable feedback. Our team is available should you require any extra help. Take care!

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