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Paulding Chrysler Dodge Jeep Ram - Service Center

Dallas, GA

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1,920 Reviews

1,920 Reviews of Paulding Chrysler Dodge Jeep Ram - Service Center

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May 12, 2021

From the time I drove up through the whole process has been a great experience. Joseph has been very helpful; he kept me informed of the events step by step. More

by Nicola
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Drupiewski
May 13, 2021 -

Paulding Chrysler Dodge Jeep Ram responded

Hi Nicola, thank you for your kind review; we are happy to pass along your comments to Joseph here at Paulding Chrysler Dodge Jeep Ram! We are always more than happy to assist you if anything else comes up. Take care!

May 12, 2021

Came in for CEL that was covered under warranty. Dealship claims to fixed and replaced with new parts. CEL lights still on and it appears that they did nothing more than run a regen. More

by i3abyjay25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Robert Detweiler
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2021 -

Paulding Chrysler Dodge Jeep Ram responded

Hello, thanks for reaching out to us. Our team at Paulding Chrysler Dodge Jeep Ram is dedicated to providing each of our valued clients with the highest caliber of customer service and quality work you can trust, but it sounds like we let you down. Please reach out to us at (770) 872-4764 so we can discuss the details of your visit. We hope to restore your confidence back in our dealership. Take care.

May 11, 2021

I had never been to get service on my Jeep and Joseph explained everything and made me feel very welcome. I appreciated the level of customer service I received. More

by jujuhend1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Drupiewski
May 12, 2021 -

Paulding Chrysler Dodge Jeep Ram responded

Hi, thank you so much for your kind words about your experience here at Paulding Chrysler Dodge Jeep Ram. We try every day to satisfy our customers and it’s always nice to know when we succeed. Please let us know if you have any additional questions about the services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Paulding Chrysler Dodge Jeep Ram!

May 11, 2021

Horrible experience, not the first time and debating on going back again. I am very disappointed and dissatisfied. Don’t feel like I was offered anything outside of sorry to make things right. More

by OTR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Frazier, Vinnie Oddo
Jun 15, 2021 -

Paulding Chrysler Dodge Jeep Ram responded

Thank you for sharing your honest feedback. We can assure you that it was truly not our intention to disappoint or frustrate you during this process. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to us at (770) 872-4764 and we will do our best to make this better if we still can. We hope to hear from you.

May 10, 2021

I just paid $2500 to have my car serviced here and it wasn’t even broken. But everyone was very nice, provided great service, and they completed servicing my car much sooner than expected. By the way, no More

by tonyb1983
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aundrea Lee
May 11, 2021 -

Paulding Chrysler Dodge Jeep Ram responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We strive to deliver a great experience to all of our valued customers each visit. Reviews like yours help us to continually improve. Thank you again for your feedback and take care!

May 09, 2021

received vehicle maintenance but they did not put windshield washer fluid in my vehicle and svc emoloyee did not wear a mask when working with us. More

by cdjrcandobetter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ryan Hairston, Joseph Drupiewski
May 07, 2021

Awesome Experience. I love my vehicle. Kenny was great and got me in and out. Glenda was great as well. Very clean facility and everyone was friendly. More

by JUSTIFIEDROYALTY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny Moore, Glenda Frazier
May 08, 2021 -

Paulding Chrysler Dodge Jeep Ram responded

Hello, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Paulding Chrysler Dodge Jeep Ram and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

May 06, 2021

Kevin Figueroa is everything you should expect in a service advisor, honest and keeps you up to date on your vehicles status. I look forward to giving RAM my business from here on solely based on his l More

by IsleyRAM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keven Figueroa
May 07, 2021 -

Paulding Chrysler Dodge Jeep Ram responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Paulding Chrysler Dodge Jeep Ram! We are always more than happy to assist you if anything else comes up. Take care!

May 06, 2021

It took a bit longer than I would have liked but the end result was worthwhile. Vinnie was very professional and I gave him high marks in customer service More

by josephfotsch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vinnie Oddo
May 07, 2021 -

Paulding Chrysler Dodge Jeep Ram responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Paulding Chrysler Dodge Jeep Ram! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 06, 2021

I was happy with the service and repairs. All warranty repairs with no “not covered “ surprises. Robert was informative and was good about updating regularly. More

by tifflittlern
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Detweiler
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2021 -

Paulding Chrysler Dodge Jeep Ram responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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