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Paulding Chrysler Dodge Jeep Ram - Service Center

Dallas, GA

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1,920 Reviews

1,920 Reviews of Paulding Chrysler Dodge Jeep Ram - Service Center

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May 06, 2021

2+ hours for an oil change/ with an appointment. All while dealing with an overly pushy sales guy after i told him i want interested. My advisor was nice and triedto make it ok with the long wait. More

by skb0503
Friendliness
Recommend Dealer
No
Employees Worked With
Aundrea Lee
Jun 15, 2021 -

Paulding Chrysler Dodge Jeep Ram responded

We're extremely disappointed to hear that you left Paulding Chrysler Dodge Jeep Ram feeling unsatisfied. This is never something we want to hear. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to us at (770) 872-4764 and we will do our best to make this better. We hope to hear from you.

May 06, 2021

Everyone was friendly and professional except John the service manager.he was an xxx to my Wife when she came in to pick up her car, More

by dandlkeys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Frazier, Joseph Drupiewski
Jun 15, 2021 -

Paulding Chrysler Dodge Jeep Ram responded

Hello, thank you for taking the time to leave us this review. We would like to further discuss these comments, so if you are willing, please reach out to us at (770) 872-4764 to discuss this further. We hope you have a great day!

May 04, 2021

Wonderful customer service in the service department. Everyone is very professional and knowledgeable. It is easy to get an appointment. It facility is always clean. More

by jenniferashley1975
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenda Frazier, Vinnie Oddo, Aundrea Lee
May 05, 2021 -

Paulding Chrysler Dodge Jeep Ram responded

Hi Jennifer, thank you so much for your positive comments about Paulding Chrysler Dodge Jeep Ram! We do hope we can be of assistance in the future. Take care!

May 04, 2021

Oil change service was on time, customer service was good. I have been coming here for over 15 years and like if so far. Some service prices are high. More

by jdjthefly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aundrea Lee
May 05, 2021 -

Paulding Chrysler Dodge Jeep Ram responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Paulding Chrysler Dodge Jeep Ram and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

May 02, 2021

Great service team! Everyone was so nice and helpful! Everyone was working together to make sure all the customers were taken care of and treated with excellent service! More

by Jose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Detweiler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Frazier, Glenda Frazier, Vinnie Oddo, Keven Figueroa, Aundrea Lee, Joseph Drupiewski
May 03, 2021 -

Paulding Chrysler Dodge Jeep Ram responded

Hi Jose, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Paulding Chrysler Dodge Jeep Ram and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

May 02, 2021

The service department needs to work on their communication with the customer. I was happy with the work that was done but I had a car with the Ford dealer across the street at the same time and More

by Mike.Mosley
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Frazier
May 03, 2021 -

Paulding Chrysler Dodge Jeep Ram responded

Hi Mike, thank you again for taking the time to let us know how we did. We strive to deliver a great experience to all of our valued customers each visit. Reviews like yours help us to continually improve. Thank you again for your feedback and take care!

May 01, 2021

Wonderful dealership. Our service person was such a wonderful lady Audrea made sure I knew what was going on and how long it would be before my vehicle was ready to go. More

by jimmygroves1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aundrea Lee
May 02, 2021 -

Paulding Chrysler Dodge Jeep Ram responded

Hi Jimmy, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Paulding Chrysler Dodge Jeep Ram and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

May 01, 2021

Excellent experience always ~ could not ask for better customer service! Vincent was AWESOME and very professional!! Thanks!! I would highly recommend Paulding Chrysler-Dodge-they are the BEST!! More

by Brandi Goughler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vinnie Oddo
May 02, 2021 -

Paulding Chrysler Dodge Jeep Ram responded

Hi Brandi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Paulding Chrysler Dodge Jeep Ram and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

May 01, 2021

Great customer service. Always friendly. Organized. Service provided in a timely manner. Neat. Clean. Professional. Always greeted with a smile. Never pushy. Will continue to come back. More

by bananalady04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aundrea Lee
May 02, 2021 -

Paulding Chrysler Dodge Jeep Ram responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Paulding Chrysler Dodge Jeep Ram and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

May 01, 2021

They wanted 2300. Before they could or would diagnose it. Are you kidding me!! Major scam! This is why people don’t bring it to The dealers. It ended up costing me Upwards of $400 for absolutely nothing. You More

by Vberk12
Recommend Dealer
No
Employees Worked With
Vinnie Oddo
Jun 15, 2021 -

Paulding Chrysler Dodge Jeep Ram responded

Hello, thank you for sharing your feedback. We are disappointed that you have had such a negative experience dealing with us here at Paulding Chrysler Dodge Jeep Ram. We can assure you that it was truly not our intention to disappoint or frustrate you during this process. Please reach out to us at (770) 872-4764 so we can discuss the details of your visit. We hope to restore your confidence back in our dealership. Take care.

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