Paulding Chrysler Dodge Jeep Ram - Service Center

I had an excellent experience with Paulding Chrysler Dodge Jeep Ram in Dallas, Georgia. They did warranty work on my van with no problems and got it back to me the same day. I will continue to use them Dodge Jeep Ram in Dallas, Georgia. They did warranty work on my van with no problems and got it back to me the same day. I will continue to use them in the future. More

Set an appointment there was an initial delay before I was attended too. But once he service representative showed up everything went smoothly. He was courteous and professional attended to all my concer was attended too. But once he service representative showed up everything went smoothly. He was courteous and professional attended to all my concerns. Will definitely consider making this my go-to service place. Keep it up! More

You guys were awesome when I needed you to be. Got me in and out in less than 25 minutes, and on the road with a loner. Couldn't ask for anything better. and out in less than 25 minutes, and on the road with a loner. Couldn't ask for anything better. More

The service department let me down this last visit. Dropped off for service, and service wasn’t completed. Horrible service department, stay away. Bad news Dropped off for service, and service wasn’t completed. Horrible service department, stay away. Bad news More

Great sales team. Bought 4 vehicles. Sent 4 Friends there to purchase vehicles. Had all my service done there as well, always satisfied. Until now. Absolutely worst service dept. ever. John Frazier’s is wors to purchase vehicles. Had all my service done there as well, always satisfied. Until now. Absolutely worst service dept. ever. John Frazier’s is worst service advisor ever. I will never use service dept. again. I dropped My mega cab the night before for a 3 hour repair. When I called the next day, just before closing, was told it wouldn’t be ready. While explaining my disappointment to John, he told me that they were not wanting to service my vehicles anymore. Never been treated so poorly by any dealership ever, unbelievable! More

I have never had any problems with this dealership. they have always treated wi8th respect and have always fixed my truck when I have taken to them have always treated wi8th respect and have always fixed my truck when I have taken to them More

The overall service for my recall went great! This was my first time at the dealership. The quality of work and communication were great! However, picking up my vehicle was pretty haphazard and stressful. first time at the dealership. The quality of work and communication were great! However, picking up my vehicle was pretty haphazard and stressful. It was roughly 30-45 minutes of about 3 guys searching for my Jeep between both car lots. I appreciated them bringing it through the car wash once it was found, but we really needed to leave, so that held us up even more. Once they brought it to the bays, they had to jockey around a handful of vehicles and we were way late for what we needed to do, so I hopped in myself and left to save time. What I thought would be a 5-10 minute process of being handed my keys and happily driving away, ended up being 45 minutes to get out of the door. Everything before that was excellent though! You, Kevin, and Glenn did a great job at assuring me the vehicle would be found quickly. If I were to bring in my vehicle for future service, I would greatly appreciate the pickup process being smoothed out. Maybe have a closer lot for same-day pickups? All in all, everything was great up until pickup. More

Excellent Service, Helpful & Friendly Staff, Great Salesmen & Great Customer Service! Comfortable & Relaxing Atmosphere! Skillful workers, quick service! Have recommended others & will continue to do Salesmen & Great Customer Service! Comfortable & Relaxing Atmosphere! Skillful workers, quick service! Have recommended others & will continue to do so! More