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Paulding Chrysler Dodge Jeep Ram - Service Center

Dallas, GA

4.2
1,920 Reviews

1,920 Reviews of Paulding Chrysler Dodge Jeep Ram - Service Center

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January 12, 2021

Nice facility friendly service good coffee.Repair was Nice facility friendly service good coffee. Repair was done right and in a timely manner. The facility is clean and I will return for my next visit More

by nrfrederick1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Detweiler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2021 -

Paulding Chrysler Dodge Jeep Ram responded

Hi, thank you so much for your positive comments about Paulding Chrysler Dodge Jeep Ram! Please let us know if you have any additional questions about services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Paulding Chrysler Dodge Jeep Ram!

January 12, 2021

Very good service in time not long wait time for oil change read a special for future oil changes rotated tires all went very smooth More

by mimicostelloe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey Morgan
Jan 13, 2021 -

Paulding Chrysler Dodge Jeep Ram responded

Hi, thank you! We take our reviews seriously and are delighted to hear about your visit. At Paulding Chrysler Dodge Jeep Ram we are always striving to do better than your last visit. If you have any further questions, please don't hesitate to reach out!

January 11, 2021

Until I picked up my car, I felt that the Service Dept. had done a good job. John Frazier made attempts to obtain a part but to no avail. However, that changed when I picked up my car. The work was not do More

by tsgtclark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Frazier, Glenda Frazier
January 09, 2021

A lot of things happened but was all fixed. Thank you Robbie Pepper for all your help. I will be back. Sincerely Kathy Mankin. Thank you again More

by Kathy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robby Peppers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miriam Vazquez
Jan 11, 2021 -

Paulding Chrysler Dodge Jeep Ram responded

Hi Kathy, thank you for your kind review; we are happy to pass along your comments to the team here at Paulding Chrysler Dodge Jeep Ram! If you have any further questions, please give us a call. We're always happy to help!

January 09, 2021

I received exceptional service from both the service advisor, John, and technician, Lightning. In the future, I’ll return for service and repairs when needed. Thank you! More

by CANDACE.GA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lightning - Technician, John Frazier
Jan 11, 2021 -

Paulding Chrysler Dodge Jeep Ram responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Paulding Chrysler Dodge Jeep Ram! If you have any further questions, please give us a call. We're always happy to help!

January 08, 2021

Friendly service. Easy booking service time quality workmanship great technical expertise. Willingness to change for customers if new date needed. Convenient service area. Thanks all! More

by Toto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Detweiler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Frazier, Glenda Frazier, Corey Morgan, Vinnie Oddo
Jan 11, 2021 -

Paulding Chrysler Dodge Jeep Ram responded

Hi, thank you so much for your kind words about your experience here at Paulding Chrysler Dodge Jeep Ram. We try every day to satisfy our customers and it’s always nice to know when we succeed. If you have any further questions, please give us a call. We're always happy to help!

January 07, 2021

Reliable work done on my Dodge Grand Caravan. Listened to the customer and kept up to date on when the work would be completed. thanks! More

by mattsteger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenda Frazier
Jan 11, 2021 -

Paulding Chrysler Dodge Jeep Ram responded

Hi, thank you so much for your kind words about your experience here at Paulding Chrysler Dodge Jeep Ram. We try every day to satisfy our customers and it’s always nice to know when we succeed. If you have any further questions, please give us a call. We're always happy to help!

January 07, 2021

Need more service personal writing up service needs especially if you have an appointment time. Had to wait to long. Mr. Cain Decker was nice. More

by bmonroe3953
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cain Decker
Jan 11, 2021 -

Paulding Chrysler Dodge Jeep Ram responded

Hi, thank you for the high star rating! We strive to deliver a great experience to all of our valued customers each visit. Reviews like yours help us to continually improve. Thank you again for your feedback and take care!

January 07, 2021

I had spot for oil change. It took two hours! Not acceptable. We try to support local businesses but took our other vehicle an hour away to another dealer More

by gene.newton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Frazier
January 07, 2021

Very dissapointed... I purchased a new vehicle that was pre-wired for trailer lights. Figured I would use it in the future. I did need to utilize trailer lights after the warranty was over. Turns out th More

by probonoman
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Robert Detweiler
2.0
This rating includes all reviews, with more weight given to recent reviews.
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