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Paulding Chrysler Dodge Jeep Ram - Service Center
Dallas, GA
1,920 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,920 Reviews of Paulding Chrysler Dodge Jeep Ram - Service Center
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November 30, 2020
Great service center with great advisors. My advisor was very thorough and kept me up to date through the whole process. I will recommend this dealership in the future very thorough and kept me up to date through the whole process. I will recommend this dealership in the future More
by Lakecampbell
Verified CustomerEmployees Worked With
Vinnie Oddo
November 30, 2020
After a few bad experiences, I have decided to go to another dealership. Customer service has rapidly declined over the last nine months and it’s not worth the stress.. Robert tried to help but it’s bey another dealership. Customer service has rapidly declined over the last nine months and it’s not worth the stress.. Robert tried to help but it’s beyond that point. More
by dmp0144
Employees Worked With
November 29, 2020
worst customer service while your greeted with 15 people all of em standing around chatting it up... go in get oil changed one price come back oh the price $60 more btw your paying $30 for shop towels and g all of em standing around chatting it up... go in get oil changed one price come back oh the price $60 more btw your paying $30 for shop towels and gloves total rip off at first was my go to for my service ill never use this place again. once i found out that my bill was maked up $60 higher then first time i went i asked the why such a increase he said we are more expensive then walmart... i corrected in saying that the dealer was only ones i use... he said we cannot see past oil changes... which is incorrect of him because you can see thats what a service record is... while my business is no loss to them. nor is my hard earn money they can screw someone else got me once. not again. Put your chatty kathy to work stop selling lies More
by unhappy
Employees Worked With
Justine Furr
November 28, 2020
I just don't trust them. They do not know what they are doing. You get different information from different workers about the same problems that your car is having.. doing. You get different information from different workers about the same problems that your car is having.. More
by k2uhg.nyc
Employees Worked With
Corey Morgan
November 28, 2020
Terrible, they know and admit the truck has transmission problems but say they are caused by driver error. Pathetic. I told them its dangerous and they do nothing. problems but say they are caused by driver error. Pathetic. I told them its dangerous and they do nothing. More
by sherryueminc
Employees Worked With
Vinnie
November 28, 2020
At first time visit had a difficult time with being greeted and having my vehicle checked in. Once i got someone’s attention, Vinnie did a great job on communicating the status of my vehicle. greeted and having my vehicle checked in. Once i got someone’s attention, Vinnie did a great job on communicating the status of my vehicle. More
by jazminesamoa
Employees Worked With
Vinnie Oddo
November 25, 2020
Thanks Glenda for helping me while my vehicle was being fixed and being friendly at the same time looking forward to the next vist with you guys. fixed and being friendly at the same time looking forward to the next vist with you guys. More
by robertp1980
Employees Worked With
Glenda Frazier
November 24, 2020
Donna was great keeping me updated throughout the process. My main concerns were a major clicking noise in the driveline and a rattling back window. The window will be replaced but is on back order w process. My main concerns were a major clicking noise in the driveline and a rattling back window. The window will be replaced but is on back order with no ETA. The clicking noise in the driveline was still there after I picked up, no improvement from before the appointment. I also found pen marks on the drivers door that were not there when I dropped the truck off. Overall not a great experience because my concerns weren’t fully addressed but good enough to keep me from returning to another dealer where I had a very bad experience. I hope to hear from you soon that the window is in and ready for install so I can drop off again and have the clicking in the driveline fixed. Regarding price, a of my concerns were covered under warranty so I cannot rate price. More
by timflanegan
Employees Worked With
Donna Bell
