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Pauly Toyota

Crystal Lake, IL

4.5
148 Reviews

1035 S Route 31

Crystal Lake, IL

60014

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Showing 148 reviews

July 27, 2023

We placed an order for a Sienna with the expectation of waiting about a year for it to come in. We ended up waiting about 15 months, and Bob kept us apprised of our status the entire time and answered any More

by Josh477
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Langenberg
July 25, 2023

Bob L. was great to deal with at Pauly Toyota. He provided regular updates on the arrival of the vehicle and provided a hassle-free buying experience. More

by tjohnson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Langenberg
July 18, 2023

Purchasing a car can be a very stressful experience, but Bob made the purchase of my new Toyota Camry TRD so much easier and painless! He is very genuine and always has your best interest in mind. If you’re More

by Britt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Langenberg
July 17, 2023

My wife and I was looking for a 2023 4RUNNER TRD OFF-ROAD PREMIUM with very specific options. Bob Langenber was my sales consultant, he helped me get everything I wanted when I ordered it. He kept me inform More

by alex
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Langenberg
June 30, 2023

Service from Toyota is as always at a high level and thanks to Bob for helping me buy a car. More

by Serge
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Bob, Mike Pauly
June 29, 2023

easy to get to location. friendly people who were very knowledgeable.our salesman Jeff Balcer was not able to be at the closing for the car. he was beyond helpful and generou More

by eresteghene
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Balcer and Bob Langenberg and Donna Matus
June 02, 2023

Very much disappointed,come here for tire rotation,2 h waiting, still not done, Employee told me it's hot working people work slowly. So don't come here during you will stay lot longer More

by ak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Pauly
April 10, 2023

I ordered a 2023 Tundra from Bob Langenberg last September and just pick it up on Saturday. Bob kept me informed the entire time on the status of the truck. I was in and out in no time and had a g More

by dp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Langenberg, Art Blaese, Jeff Balcer
March 23, 2023

Great dealership to work with. Bob Langenberg was awesome to deal with. I encourage anyone looking for a great dealership to work with check out Pauly Toyota. More

by Papatimm618
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Langenberg, Mike Pauly
March 16, 2023

I've had a wonderful experience working with Paul LeRose at Pauly Toyota. My interactions have all been very positive. He is very courteous, professional and provided prompt responses to all of my many in More

by kirkpga
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Paul LeRose
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