Peak Kia

Always have amazing service anytime I come in No matter when I come to peak Kia from buying my car to my car services I never leave unhappy. Friendly and polite my cars been serviced twice here No matter when I come to peak Kia from buying my car to my car services I never leave unhappy. Friendly and polite my cars been serviced twice here never have had a issue with anything . Both times Trey had great customer service skills. Always polite and helpful. I bought my car with James and even to this day he still helps me with any questions I have no matter how stupid they are. More

Great Trey did an awesome job keeping me informed and everything went smooth no problems got done in a timely manor Loaner car was very nice. Trey did an awesome job keeping me informed and everything went smooth no problems got done in a timely manor Loaner car was very nice. More

Great experience! We got in, took a test drive, and purchased a car in 3 hours. Paul was fantastic. We actually ended up with a car transferred in from another dealer We got in, took a test drive, and purchased a car in 3 hours. Paul was fantastic. We actually ended up with a car transferred in from another dealer. More

Amazing! They made sure I was taken care of right away. In and out in and hour! They were honest with what I needed at this time and what I could wait on. Thanks Service Guys! In and out in and hour! They were honest with what I needed at this time and what I could wait on. Thanks Service Guys! More

New tires were fine. The issue was the next day my battery was dead, but my paperwork from my service appointment said that my battery was in good condition. I were fine. The issue was the next day my battery was dead, but my paperwork from my service appointment said that my battery was in good condition. I did not leave any lights on and none of my doors were left open so my battery was not impacted by me. So it leads me to believe that either my battery wasn’t checked and marked that it was good, or that they left something on while working on the tires and drained my battery, then charging it enough for me to get it home. If that is the case, I would have much rather been told I needed a new battery that day instead of waking up to a dead battery Sunday with a closed service department and having to do more work on my car. It had been very cold the previous week and we had no issues with the car battery until right after my appointment at peak kia. Have been coming to this location for about 1.5 years and felt that I could trust the service team with my car but that apparently is not the case. I will not be coming back to peak kia. More

More communication would go a long way I took my car in to replace the ignition, this was the dealership I bought it from in 2012: It took an entire week to be completed. No timeline was ev I took my car in to replace the ignition, this was the dealership I bought it from in 2012: It took an entire week to be completed. No timeline was ever met when it came to calls back on progress or the actual service itself. Trey, my contact, in contrast was a pleasure to work with in person but it wasn’t until I showed up that my car seemed important to the department. Even so, it took another two hours after I arrived to get my car because it wasn’t ready at the stated time of 10am, I even gave them an extra hour and showed up at 11 but still didn’t leave until after 1pm. I wanted to buy my next car here, I have my heart set on a telluride, but at no point was there an admission from the staff that this could have gone better. I’m on the fence on whether or not my business actually matters to them. On the upside, my ignition and all my locks were replaced and are now in working condition. Like most folks I need my car for work and to get my child to and from school, this was a major and costly disruption. Between the cost of repairs and the rental I was forced to extend my costs exceeded $1,000 out of pocket. I was out of warranty on the parts and service. It was not the way I wanted to start the holiday season, we’ll see if the feeling lingers when I’m ready to buy again in June. Maybe that $30,000 is better spent elsewhere, time will tell. Nick Sanchez More

My review Work performed in a timely fashion. All items were completed. Always great service by the staff. Price is fair and reasonable. Will come back again. Work performed in a timely fashion. All items were completed. Always great service by the staff. Price is fair and reasonable. Will come back again. More

Always do a great job Whether I bring my car in for regular maintenance, new tires or new breaks... Peak Kia has always done a great job. They do what they say they're go Whether I bring my car in for regular maintenance, new tires or new breaks... Peak Kia has always done a great job. They do what they say they're going to do, and it's done when they say it will be done. I'm very happy with my car and their service! More

I’ve been doing business with Peak Kia sales and service since 2013. Without a doubt I will continue doing business with such a pleasant and knowledgeable dealership! since 2013. Without a doubt I will continue doing business with such a pleasant and knowledgeable dealership! More

Pleasant and reasonably quick Every time I bring my Niro in for service I have been happy with the experience. The mechanics get the job done and I'm never left waiting a long time Every time I bring my Niro in for service I have been happy with the experience. The mechanics get the job done and I'm never left waiting a long time. More