Peak Kia

Impressive I absolutely love my new Kia Soul. I was hesitant to talk with a salesman because this was my first time buying a car on my own but Steve called me so I absolutely love my new Kia Soul. I was hesitant to talk with a salesman because this was my first time buying a car on my own but Steve called me so many times that I finally had to respond and I am so happy that I did. More

Kia Soul My wife just had to have a Kia Soul. She is quite the bargain shopper so I let her do all of the prep work and by the time we got to the dealership he My wife just had to have a Kia Soul. She is quite the bargain shopper so I let her do all of the prep work and by the time we got to the dealership her and Ty had the entire deal lined up and my wife drives quite the hard bargain so I’m certain we received an excellent deal. More

Can’t beleive John is still there I have now bought cars from John at least 12 years apart from each other and completely coincidentally. He is by far the the best salesman I have ever I have now bought cars from John at least 12 years apart from each other and completely coincidentally. He is by far the the best salesman I have ever dealt with. More

Above and Beyond I’ve bought Fromm peak kia before and have always been very impressed with their service but this time they have really managed to impress. When I for I’ve bought Fromm peak kia before and have always been very impressed with their service but this time they have really managed to impress. When I forgot my checkbook Ty and Noah followed me all the way home to pick it up. I love 4 goes away! More

Perfection Vickie and Matthew made getting my new car a blast. They were both so nice and easy to work with and I feel completely confident I got the best deal I Vickie and Matthew made getting my new car a blast. They were both so nice and easy to work with and I feel completely confident I got the best deal I could. I’m really hoping to win the free year of payments too. More

Amazing Experience! Was on a journey with a co worker of mine to find a vehicle for me, as I was tired of using ride share apps and spending a car payment on that every m Was on a journey with a co worker of mine to find a vehicle for me, as I was tired of using ride share apps and spending a car payment on that every month. We weren’t having much luck after visiting a few other dealerships on Wadsworth and dealing with not so pleasant sales people. I had never considered a Kia before but we went on the lot to look at the used selection. We were walking around when Mike Topolosky strolled up and asked us what we were looking for. After talking to 6 other sales people at other dealerships that night I was rather stand offish but Mike was very clear that he was just there to help guide in whatever direction I wanted to go. Feeling more comfortable with him I let him know what I was looking for. Ended up taking a new forte home for the weekend to test drive and see what I thought. Ended up getting that forte that following week. Mike made it extremely easy and painless and was there with me every step of the way. He was the determining factor for me buying that vehicle that week, can’t wait to do more business with him and Peak Kia in the future! Have already sent a few other people their way! More

Great experience and very knowledgeable sales people Nick and Noah were very friendly and personable. They were able to answer all my questions accurately. Both were interested in me getting the vehicle Nick and Noah were very friendly and personable. They were able to answer all my questions accurately. Both were interested in me getting the vehicle I want at the price I needed More

"Rob Is The Best Salesguy Ever" We had a great time buying our CPO Kia from Peak Kia. Rob was our salesguy and was so great. Easy financing. Would absolutely buy a car from Peak agai We had a great time buying our CPO Kia from Peak Kia. Rob was our salesguy and was so great. Easy financing. Would absolutely buy a car from Peak again. More

Never Tell A Customer NO We have had recent problems with our Emergency Brake light staying on while driving. We took our 2017 Hybrid Optima in a few weeks ago to get it chec We have had recent problems with our Emergency Brake light staying on while driving. We took our 2017 Hybrid Optima in a few weeks ago to get it checked out. We waited about 2 hours, and were told it was that the brake fluid was low. They topped it off, and away we went. It was working fine for about 4, or 5 days, and then the Brake light starting coming on again. I called on Monday Oct 8th, and spoke with Meghan to tell her what was going on still, and wanted to know if there was anyway possible to get Tuesday, or Wednesday our days off. She said "Sorry we are booked, and we can't get you in until next week". So I immediately asked to speak with the Service Manager Bob. I was on hold for about 5 minutes then Meghan got back on to say sorry Bob is gone for the day, but I did check with the Supervisor in the back, and he said you can always bring it in as a Walk-In, and drop it off then when we get a chance we will check it out for you. We ended up making an appointment for next Wednesday, and just parked the Opima until we can get it in to hopefully get this issue fixed. My question is why is Meghan telling a customer NO? You never tell a customer NO. She should have did her best to work us in ASAP, and not say "Sorry we can't get you in until sometime next week". If your break a tooth you call the Dentist because it's an emergency, and you need to get in. If you are sick with the flu you call your Doctor because it's an emergency, and you need to get in. So please someone at Peak Kia tell me if your vehicle has an emergency, and you need to get it in ASAP, but get told sorry we can't get you in until next week then what kind of service is that? This is our 4th vehicle with Peak Kia, and in the past have only had a few issues with the Service Dept, but this really bummed me out. Great way to treat your loyal customers. More

Awesome customer service! Recently I worked with Shannon who was super helpful and knowledgeable. I will forever be a returning customer to peak Kia. Thank you again Shannon! Recently I worked with Shannon who was super helpful and knowledgeable. I will forever be a returning customer to peak Kia. Thank you again Shannon! More