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Pearl Chrysler Jeep Dodge Ram
Peotone, IL
683 Reviews
It's Simple: The Moment You Walk Through Our Showroom Front Door, You Become Part of Our Dealership Family!
At Pearl Chrysler Jeep Dodge Ram, we strive to be so much more than merely the means by which you pick up your next new or pre-owned car. The moment you step through our showroom doors, you're family to us, so you can expect to be cared for as such as you move forward with your automotive adventures. Whether you're in the market for a new car or you're looking for a dedicated service center to help you maintain the one you have, we're here for you. Stop by to get a taste of our family-oriented, laid-back environment and we'll show you what we mean!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 683 reviews
May 22, 2025
Manny made the process super easy and fast, was in and out of the dealership in less than two hours without and extra hassles or negotiations. Would highly recommend to friends and family! out of the dealership in less than two hours without and extra hassles or negotiations. Would highly recommend to friends and family! More
by BRIAN_CELIS
Verified CustomerEmployees Worked With
Manny
May 20, 2025
I’ve been with the dealership for about 20 years and I like everybody there. Except for Russ, lol but I heard he’s gone. like everybody there. Except for Russ, lol but I heard he’s gone. More
by Tammy.henderson13
May 20, 2025
I was requested by Ram customer retention to take my truck to a dealership different from where I bought the truck. Customer retention made arrangements with the dealership I chose. I have purchased fro truck to a dealership different from where I bought the truck. Customer retention made arrangements with the dealership I chose. I have purchased from them before. The service was very accommodating to this request. It was a great experience with the service department and very cooperative with the situation. Like my choice on the star rating, I gave them a deserving 5 star rating. Customer service is dead in most places, BUT NOT AT PEARL Chrysler Jeep Dodge Ram. More
by Bob Burns
Employees Worked With
May 20, 2025
Special thanks to the guys at Pearl Dodge. Nick, Russ,Jimmy and mechanic Claude. They all go above and beyond. Nick, Russ,Jimmy and mechanic Claude. They all go above and beyond. More
by Shannon Meherg
Employees Worked With
May 17, 2025
I was there an hour before my appointment and Rob took care of me right away he was awesome and very efficient and polite let me know about future service for my car care of me right away he was awesome and very efficient and polite let me know about future service for my car More
by hankscout
Employees Worked With
I think it was Rob service tech
May 17, 2025
I was there an hour before my appointment and Rob took care of me right away he was awesome and very efficient and polite let me know about future service for my car care of me right away he was awesome and very efficient and polite let me know about future service for my car More
by hankscout
Employees Worked With
I think it was Rob service tech
May 17, 2025
I treated very efficiently and on top of that I was an hour early.they were able to get me right away and I was on my way about 25 minutes later. Again thank you very much bill gott. hour early.they were able to get me right away and I was on my way about 25 minutes later. Again thank you very much bill gott. More
by hankscout
May 17, 2025
I was there an hour before my appointment and Rob took care of me right away he was awesome and very efficient and polite let me know about future service for my car care of me right away he was awesome and very efficient and polite let me know about future service for my car More
by hankscout
Employees Worked With
I think it was Rob service tech
May 16, 2025
BUYER BEWARE! Typical used car saleman antics and shame on me for falling for it. I negotiated the deal over the phone since I was driving two hours to pick up Typical used car saleman antics and shame on me for falling for it. I negotiated the deal over the phone since I was driving two hours to pick up the jeep. Nick sold me ceramic coating and interior leather treatment. They only washed the car and there were still crumbs and dirt in the rear seat when I inspected the following day. I had multiple phone and text exchanges with Sean and Nick confirming the car came with two key fobs. When I got home to try the second set of keys it did not work. I had the key fob checked out at a local dealer and they confirmed that it needed to be replaced. When I had asked Nick, Sean, and Scott to send me a new key fob they refused. Scott had the audacity to ask me where in the sales agreement did it state they were selling me the car with two working keys fobs. If you want to feel like you were bait and switched and taken advantage of Pearl Jeep in Peotone is the best place to experience that. More
by jnepo333
May 12, 2025
Best customer service ever ! !! Was in and out with all questions answered in no time ! Our second new vehicle purchased here and will definetly be our first choice for future !! Was in and out with all questions answered in no time ! Our second new vehicle purchased here and will definetly be our first choice for future vehicles !! More
by Dawnrcreten
