Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Pearl Chrysler Jeep Dodge Ram
Peotone, IL
1,051 Reviews
It's Simple: The Moment You Walk Through Our Showroom Front Door, You Become Part of Our Dealership Family!
At Pearl Chrysler Jeep Dodge Ram, we strive to be so much more than merely the means by which you pick up your next new or pre-owned car. The moment you step through our showroom doors, you're family to us, so you can expect to be cared for as such as you move forward with your automotive adventures. Whether you're in the market for a new car or you're looking for a dedicated service center to help you maintain the one you have, we're here for you. Stop by to get a taste of our family-oriented, laid-back environment and we'll show you what we mean!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,051 reviews
September 11, 2026
I have had great communication from them and wonderful customer service. I will be returning in the future for services required. customer service. I will be returning in the future for services required. More
by tonycaruso23
Verified CustomerEmployees Worked With
September 06, 2026
Work in question done exactly as I expected from a prominent dealership. Job well done. prominent dealership. Job well done. More
by Aquanut3
September 05, 2026
The staff was very knowledgeable and helpful. The waiting area was very comfortable and clean. The waiting area was very comfortable and clean. More
by WTJ777
Employees Worked With
September 04, 2026
I'm always pleased when I leave Pearl! The guys are so helpful, transparent, laid back, and work really hard to get me the very best deal possible. It's clear that it's not about getting m The guys are so helpful, transparent, laid back, and work really hard to get me the very best deal possible. It's clear that it's not about getting me in 'a' vehicle, but the 'right' vehicle for my life and budget. I feel like I can trust them to take care of me as a customer when I walk in the door and I don't have to worry about any hidden agendas. I have worked with Jim a lot over the years, now Erik and Sean- who both bent over backwards to help get me out of a bad situation- into something better. Now things are looking sunny ☀️💃🏻 More
by Jess
Employees Worked With
Other Employees :
Honorable mention: Jake
August 31, 2026
Lack of communication There was a lack of communication regarding the progress of my vehicle being repaired. From the claim being submitted, to parts being ordered. This process took 7 weeks and although I regarding the progress of my vehicle being repaired. From the claim being submitted, to parts being ordered. This process took 7 weeks and although I understand there may have been circumstances out of the control of the dealership and the service department, better communication about the status of things would've led to a better experience More
by Jbrossman910
