Pearl Chrysler Jeep Dodge Ram - Service Center

Customer Comes First When it comes to customer service and satisfaction Pearl absolutely does it right. I have dealt with service departments before and have always left w When it comes to customer service and satisfaction Pearl absolutely does it right. I have dealt with service departments before and have always left with the feeling that they were just going through the motions. The sevice department at Pearl, from the the underwriters to the cashiers, the parts department to the techs, all the way up the chain to management have gone above and beyond in making you feel like family. They listen to your concerns fix the ones they can fix, give you advice on the ones they can't, but bottom line is they address all of them. I would recommend them to anyone looking for service on their vehicles or trying to figure out how to run a service department. More

Professional This team knew exactly what the issues were with my journey. Everything was explained. Phone call updates very much appreciated. This team listened This team knew exactly what the issues were with my journey. Everything was explained. Phone call updates very much appreciated. This team listened to my concerns and explanations of vehicle problems. I felt respected. Thank you pearl dodge for a great job! My journey purrs now.😊 More

Great service department I never have a single concern when having service done here. I trust the work they recommend is what needs to be done. Always great communication. Th I never have a single concern when having service done here. I trust the work they recommend is what needs to be done. Always great communication. They are super efficient from diagnosis to paying my bill. More

Maintenance on my truck They went above and beyond to help me . My work schedule is different every day and was late to my appointment and they still did the work when they c They went above and beyond to help me . My work schedule is different every day and was late to my appointment and they still did the work when they could have easily said to reschedule the appointment. they have a good crew there that’s why I come back every time More

best service center I've ever dealt with We are so pleased with Pearl's Service Center. They do their best to see my vehicles as soon as possible and fix it right! We are so pleased with Pearl's Service Center. They do their best to see my vehicles as soon as possible and fix it right! More

Best service in years! I had no idea an oil change could be done so quickly! I purchased my vehicle elsewhere and after several bad experiences with service, I had to switch I had no idea an oil change could be done so quickly! I purchased my vehicle elsewhere and after several bad experiences with service, I had to switch dealerships. Boy, I'm glad I did! I have always been treated with respect at Pearl. I have found the service department is quick and HONEST! Love this place! I plan to buy our vehicles from Pearl. Thank you to everyone in the service department and the kind receptionist. More

They took the time to figure it out! I had to bring my vehicle back three consecutive times in a row. Eventually it was figured out. Took some determination and a few phone calls. G I had to bring my vehicle back three consecutive times in a row. Eventually it was figured out. Took some determination and a few phone calls. Great work and I will definitely come back . Customer service was excellent from both Alex and Rob. More

Very friendly and attentive to my vehicle needs. Excellent customer care from the service representative and vehicle needs. Work was done timely and professional with no issue left unresolved. Would Excellent customer care from the service representative and vehicle needs. Work was done timely and professional with no issue left unresolved. Would highly recommend this dealership to others. More

Excellent I took my vehicle in for its first oil change. Scheduling was easy...even on a Saturday. Everyone there was super friendly. Service was done quickly a I took my vehicle in for its first oil change. Scheduling was easy...even on a Saturday. Everyone there was super friendly. Service was done quickly and I was on my way! A+ service More

Fast and friendly service. Fast and friendly service. I had remote start installed. They did a great job and got to it right away. It was finished on time when promised. Eve Fast and friendly service. I had remote start installed. They did a great job and got to it right away. It was finished on time when promised. Everyone involved was great. More