Pearson Ford

We are returning customers of Pearson because of the great quality merchandise at competetive prices and customer service above and beyond that which we have experienced anywhere else. The staff is cou great quality merchandise at competetive prices and customer service above and beyond that which we have experienced anywhere else. The staff is courteous and hard working. The service department is prompt and excellent. The sales staff has always found just the right used or new vehicle for us. We will never go anywhere else. More

Don has handled everything from start to finish with the purchase of my 2011 F350 Crew Cab Diesel 4x4. From putting together my order and pricing to delivery, he was there every step of the way. He takes purchase of my 2011 F350 Crew Cab Diesel 4x4. From putting together my order and pricing to delivery, he was there every step of the way. He takes pride in his job and customer service is #1! I'd recommend giving Don a call for your next purchase. More

Car buying experience was excellent. Salesman, Chris DeFord, was knowlegeable and experienced. We needed to drive the car to make sure it had the power needed and it did. We could have used more instru DeFord, was knowlegeable and experienced. We needed to drive the car to make sure it had the power needed and it did. We could have used more instruction when we picked up the car because it is a complex machine. More

Terrific buy on a new Escape thanks in part to finding the latest Ford rebate program. We got exactly the Escape we wanted which the folks at Pearson Ford found at another dealer in the state. Thanks Do the latest Ford rebate program. We got exactly the Escape we wanted which the folks at Pearson Ford found at another dealer in the state. Thanks Donna for the loaf of bread and washing our dirty license plate. This is the 10th vehicle we have purchased from Pearson Ford. More

After owning 4 Lexus and 1 BMW, I decided to take a good look at the Fusion Hybrid. Don Thompson was my sales associate. I had the best sales experience ever. I began working with Don over a year ago, thi look at the Fusion Hybrid. Don Thompson was my sales associate. I had the best sales experience ever. I began working with Don over a year ago, thinking I might purchase a car for my son. After deciding to hold off on a new car for my son, I began thinking of trading my Lexus for a new car. I called Don and began working with him a month or so ago. Don is honest, provides good information, and is not one of those "high pressure" sales associates. He always responds in a timely fashion to emails and phone calls. I think he must have sleeping quarters at Pearson. After test driving the Fusion Hybrid, I decided to purchase it. Don is one of the most pleasant people I have encountered in any sales situation. I HIGHLY recommend Don to anyone looking to purchase a new car. I can only hope that the Fusion is as good as Don! More

I have now leased five vehicles from Pearson Ford. I just took delivery of the fifth. A 2010 F-150 that is just great. A special thanks to Bill Sawyers. I just call and he finds the vehicle I want. Bill the took delivery of the fifth. A 2010 F-150 that is just great. A special thanks to Bill Sawyers. I just call and he finds the vehicle I want. Bill the new truck is a home run thats out of the park. Pearson Ford gets my vote as the number 1 dealership in Indiana. Tim McCoy More

I have visited the Performance Collision Shop on several occasions, both for my own car, and others cars related to my company. The people in the front office have been friendly, helpful, courteous and h occasions, both for my own car, and others cars related to my company. The people in the front office have been friendly, helpful, courteous and have seen to it that the job was done in a timely fashion. I would recommend this shop to anyone. I say the same for the dealership itself and Quicklane as well. I have sent 3 people to buy cards from the dealership and again, service was superb. Carol Shugert-Carlson concierge St. Vincent Hosp. More

After I bought my Ford Fusion, I decided to have it rust-proofed. I was provided with a car and Michael got me a discount for the service. I noticed what I thought was a scratch on my front fender so rust-proofed. I was provided with a car and Michael got me a discount for the service. I noticed what I thought was a scratch on my front fender so ordered some paint. When I picked up the paint, Michael looked at my car and said they could buff it out so my car looked like new again. He also had my car washed and vacuumed. I also used the Quick Lane for my oil change. I was having issues with my cell phone, so they let me use their phone. Everyone there was so helpful and friendly. More

Very good on getting answers to questions and getting items corrected prior to sale. After the sale completed then not so good on follow-through on addressing MPG concern. Would have preferred more dir items corrected prior to sale. After the sale completed then not so good on follow-through on addressing MPG concern. Would have preferred more direct answers on whether vehicle (2007 F-150) was experiencing lower than expected MPG requiring maintenance or simply low due to model performance. More

I had to keep calling the dealer for everthing. Shortly after we finalized the deal and the car was "ready" for delivery, the interior was dirty and the salesman needed to clean it. After the delievery, w after we finalized the deal and the car was "ready" for delivery, the interior was dirty and the salesman needed to clean it. After the delievery, we got a recall notice from Ford. We took the vehicle in and the work was very sub-par. Also, we were promised things when we signed the finance paperwork that we had to call repatedly for afterwards (i.e. oil change card, etc.) Turns out the finance guy was let go shortly after we bought the car. Our experience may be exclusive to us, but I cannot recommend Pearson Ford to any of my friends. More