Pearson Hyundai

If you enjoy **false promises, gaslighting sales reps, and finance managers who think professionalism is optional**, Pearson Hyundai is your place! We were lured in with a **\$2,500 rebate**—but only *if and finance managers who think professionalism is optional**, Pearson Hyundai is your place! We were lured in with a **\$2,500 rebate**—but only *if* we financed through Hyundai. Even though we had our own bank financing lined up, we were told, *"Oh no, you’ll get a rebate by mail!"* So we bit. Come to find out weeks later? That rebate **never existed**. Apparently, it was “already worked into the deal”—like magic! 🪄 (Explain how a future-based rebate gets baked into a past deal? I’ll wait.) And don’t worry, it gets better. When my daughter—who has a jaw-dropping 834 FICO score—followed up, the sales rep **suddenly got amnesia** and denied ever saying it. I guess good credit from a young Black woman short-circuited the whole department. The finance manager was no better: rude, dismissive, and told her to leave instead of answering questions. Then the cherry on top? My daughter overhears the staff **mocking her on her way out**. 🚩 Deceptive. 🚩 Disrespectful. 🚩 Possibly discriminatory. 🚩 Definitely disgusting. If you value honesty, dignity, and basic customer service, **run—don’t rebate—away from this place.** I’ve got receipts and recordings, and complaints are already filed with the DMV and Attorney General. Pearson Hyundai, this isn’t over. More

My husband and I came just to seek information and decides to purchasing an Ionic 5 limited. Justin and Angela were very professional. We had an awesome car buying experience from start to finish. decides to purchasing an Ionic 5 limited. Justin and Angela were very professional. We had an awesome car buying experience from start to finish. We highly recommend this dealership. Thanks again Justin and Angela. You guys rock!! More

They've had my Santa Fe for exactly 7 days, a week, and still haven't put it on the diagnostic machine after they said they would on the first day. Unacceptable and they definitely have no customer service still haven't put it on the diagnostic machine after they said they would on the first day. Unacceptable and they definitely have no customer service! I will never take my SUV back. I'll pay Joe shmo to fix my car over them. How are y'all still in business? Next, to BBB I go. More

Hyundai has obfuscated for 9 months to avoid replacing a RECALLED 2015 Santa Fe engine. Pearson aided and abetted this shameful corporate behavior. My family member’s car has now been in the driveway for 9 RECALLED 2015 Santa Fe engine. Pearson aided and abetted this shameful corporate behavior. My family member’s car has now been in the driveway for 9 months as it can’t be driven due to risk of fire (which Hyundai seems to not care an iota about). More

I bought 3 vehicles over 40k each one in a year an a half . They did an oil change on my vehicle , over filled it . When I brought it back from the Subaru dealership they voided my warranty . They said it wa . They did an oil change on my vehicle , over filled it . When I brought it back from the Subaru dealership they voided my warranty . They said it was a quart and a half over full and voided my warranty. I only have 30k miles . When I went to pearson and spoke with sales manager Rick or maybe it was Dick. He didn't want to hear it and told me to leave and then called the police on me . This place is nothing but crooks. I might need a motor and it will be over 14k to do . This place is so bad , I wanted to trade my tundra in for a newer 2022 that they had . I had to basically beg Ryan Grant to call me back . I waited 2 weeks and went and bought one somewhere else . If you want a car or service but it somewhere else because once you leave with that new vehicle your screwed after that . Beware !!! More

after bringing car in for a supposedly recall on antitheft software upgrade, ( my hyundai santa fe did not need it because it was push button ignition) after waiting for 2 hours was told that spark antitheft software upgrade, ( my hyundai santa fe did not need it because it was push button ignition) after waiting for 2 hours was told that spark plugs needed changing, engine air filter and cabin air filter needed to be replaced along with other items to a tune of approximately $1700.00 plus when leaving car would not lock so for 2 weeks riding around in unlocked car. They refused to fix it, and cost me $365.00 to have someone else fix it. Service person was very rude,and might as well called me a liar when I told him car was locking fine before I left car in their possession. Will not have this site do any repairs on my car again More

The girl who answers the phone is a total xxxxx for no reason, like you're bothering her by existing. Then just starts making stuff up and trying to start arguments over it... reason, like you're bothering her by existing. Then just starts making stuff up and trying to start arguments over it... More

I have purchased several Hyundai vehicles from Michael Spease over the last 10 years. He is extremely knowledgeable, patient, eager to please his clients, and is a real pleasure to work with when purchasi Spease over the last 10 years. He is extremely knowledgeable, patient, eager to please his clients, and is a real pleasure to work with when purchasing a vehicle. More