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Pearson Nissan Of Ocala

Ocala, FL

Overview
Employees
Reviews
Vehicles
4.6
5,073 Reviews
Pearson Nissan of Ocala in Ocala, FL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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2060 SW College Road

Ocala, FL

34471

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Showing 5,073 reviews

December 21, 2022

Thank you to Zach McQuaig for always making my service experience easy and in a timely manner . More

by SHERRYK824
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach McQuaig
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Dec 22, 2022 -

Pearson Nissan Of Ocala responded

Thank you for the kind review - we'll be sure to pass it along to Zach! We're honored to have you as a Pearson Nissan of Ocala customer and look forward to your next visit!

December 21, 2022

The service center opened on time extremely clean. I was greeted right away and introduced to my service tech . Work completed ahead of schedule. Extremely pleased. More

by NOLANEGEMO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
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Dec 21, 2022 -

Pearson Nissan Of Ocala responded

Thank you for sharing your review, Nolan! We're honored that we received your glowing review and look forward to seeing you next time! -Pearson Nissan of Ocala

December 21, 2022

Always friendly and knowledgeable. Great service, best anywhere!! Will return for all service when it is needed. More

by SAWATSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 22, 2022 -

Pearson Nissan Of Ocala responded

We're so happy to hear it! Thank you for trusting Pearson Nissan of Ocala with your vehicle! We look forward to seeing you again!

December 20, 2022

Spoke multiple times to an online sales associate noting the price and all fees. However, we drove an hour to the dealership and they added on an additional $8,000 on the sticker price and the associate nev More

by JustinN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jessica
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Dec 20, 2022 -

Pearson Nissan Of Ocala responded

Hi Justin, We're sorry to hear about that miscommunication and appreciate you taking the time to tell us about it. We will use this to improve future experiences and hope we can discuss this situation with you in more detail to find a resolution. Please don't hesitate to reach out. Thank you, Nia Orona - Owner Loyalty Manager - (352)622-4111

December 19, 2022

Everyone was pleasant. .the service was quick and I received a car wash. Loved it Thanks guys! More

by RACHARDBABY2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I dnt recall his name
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Dec 21, 2022 -

Pearson Nissan Of Ocala responded

Thank you for the wonderful feedback! It was a pleasure having you visit us here at Pearson Nissan of Ocala and we hope to see you again next time!

December 19, 2022

I called and left a message for him just after having my vehicle serviced. Still waiting on a return call. More

by GYTREE52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2022 -

Pearson Nissan Of Ocala responded

Hello - we apologize for not giving you a callback. If you wish to discuss this further, I welcome you to reach out to me. Thanks, Nia Orona - Owner Loyalty Manager - (352)622-4111

December 19, 2022

The service I received was excellent. The members of your service team were efficient and courteous. More

by Ggwgibson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Dec 20, 2022 -

Pearson Nissan Of Ocala responded

We're so happy! Thank you for rating our service team five stars! - Pearson Nissan of Ocala

December 18, 2022

Quality work at reasonable price without pressure to do service not required. I go to another local dealer for my wife’s Honda and they always recommend service based on extreme use or not. In Honda requir More

by ecampea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2022 -

Pearson Nissan Of Ocala responded

Thank you for the kind review! We're honored to receive your support and look forward to your next visit with us here at Pearson Nissan of Ocala!

December 18, 2022

My Murano is still at the dealership, has been since 12/8/2022, waiting on parts from Nissan. Still not sure how long until repairs can be completed, “No ETA” for parts on order. Christina Rosario has b More

by Zimmermanal
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Christina Rosario
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Dec 19, 2022 -

Pearson Nissan Of Ocala responded

Thank you for addressing your concerns. We're sorry that you have received little communication regarding your vehicle, and would like the opportunity to discuss this situation with you further. Thanks, Nia Orona - Owner Loyalty Manager - (352)622-4111

Dec 19, 2022 -

Zimmermanal responded

Nia, Thank you for the response, and for taking my call this afternoon. I enjoyed speaking with you on this matter, and also appreciate your willingness to help. Christina Rosario has my contact info should you need to contact me with any pending updates. Greatly appreciated!

December 18, 2022

Isaac is reliable, sincere, genuine, friendly, knowledgeable & more! He explains repairs thoroughly as well. Hope he'll never leave Pearson! More

by JENNIFER.HANSON12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2022 -

Pearson Nissan Of Ocala responded

Thank you for the kind comments, Jennifer! We're so glad Issac continues to earn your support and we'll be sure to share this wonderful feedback with him. Take care and we'll see you next time here at Pearson Nissan of Ocala!

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