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Pearson Nissan Of Ocala

Ocala, FL

4.6
5,078 Reviews
Pearson Nissan of Ocala in Ocala, FL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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2060 SW College Road

Ocala, FL

34471

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Showing 5,078 reviews

October 05, 2022

All workers are exceptional except for the Finance director Mr Spawdlin, who doesn’t know how to treat a customer specially if she is a lady. More

by misscg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2022 -

Pearson Nissan Of Ocala responded

Hello - I'm sorry to learn of your feedback and would like the opportunity to discuss this with you further. Thanks, Nia Orona - Owner Loyalty Manager - (352)622-4111

October 05, 2022

I only wish that the appointment time reflected the time the service department can actually get you in not the time the service manager is notifying the service department of arrival. More

by BNebert
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2022 -

Pearson Nissan Of Ocala responded

Thank you for your honest feedback. We hope to provide you with a quicker appointment next time. -Pearson Nissan of Ocala

October 04, 2022

Great service, great people, would come back again, and i will tell people this service center! More

by 2063FUENTES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Beck
Oct 05, 2022 -

Pearson Nissan Of Ocala responded

Thank you for the kind review! We appreciate you recommending the Pearson Nissan of Ocala team to others and hope you'll be visiting us again in the future. Take care!

October 04, 2022

Was made to feel comfortable. Everyone very helpful. Issac answered all my questions. Thank you. More

by SEBBY51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaac Valazquer
Oct 05, 2022 -

Pearson Nissan Of Ocala responded

Thanks for the five stars! We're glad to hear that Issac could assist you during your visit with us. We hope to see you back! -Pearson Nissan of Ocala

Oct 06, 2022 -

SEBBY51 responded

Of course you will see me back.

October 03, 2022

The dealership was clean and comfortable. Service personnel were knowledgeable, kind, and courteous. I was kept in the loop and made safe. I will recommend the service to others. More

by nadinethompsons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chloe Sessler
Oct 04, 2022 -

Pearson Nissan Of Ocala responded

Thank you for your review, Nadine! We look forward to seeing you next time at Pearson Nissan of Ocala!

October 03, 2022

I hope to never do business with this dealership ever again their customer service sucks the service department sucks they're racist and I am thinking about filing a suit the professionalism in the servi More

by kawanisrowe
Recommend Dealer
No
Employees Worked With
Vanessa Dean 5 Stars Everyone in the service department lack training in all areas especially customer service!°°°
Oct 05, 2022 -

Pearson Nissan Of Ocala responded

Thank you for reaching out. These are very serious concerns and I would like the opportunity to discuss them with you in greater detail. Would you please contact me directly at your earliest convenience? Thanks again, Nia Orona - Owner Loyalty Manager - (352)622-4111

October 02, 2022

I trust Pearson Nissan Ocala’s Isaac Velazquez to tell me what truly needs to be repaired and looks for any coupons that may be used. More

by MICHELLEJORDWAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2022 -

Pearson Nissan Of Ocala responded

Isaac and the team thank you for trusting Pearson Nissan of Ocala with your vehicle, Michelle! We look forward to seeing you again! Thank you!

October 01, 2022

Customer service was friendly and efficient and helpful. My car came back much improved and better than when I brought it in. More

by SERENITY0708
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina
Oct 03, 2022 -

Pearson Nissan Of Ocala responded

Thank you for sharing! We look forward to seeing you next time at Pearson Nissan of Ocala!

September 30, 2022

The people is working there are very nice and friendly. , We make the appointments online they’re very convenient and easy to do. More

by OSCARHDOCRUZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vanessa the nicest.
Oct 03, 2022 -

Pearson Nissan Of Ocala responded

Thank you for trusting the Pearson Nissan of Ocala team with your business! We appreciate your kind words and look forward to your next visit!

September 29, 2022

My advisor Isaac was awesome. They had to order a part said it might take a week but only took a day. Isaac kept me informed on the cars progress. Thank you Isaac! More

by SSADLER72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2022 -

Pearson Nissan Of Ocala responded

Thank you for taking the time to review your recent visit with the Pearson Nissan of Ocala team! We're happy to hear Isaac provided you with an excellent experience and we hope we can be of service again in the future. Take care!

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