Pearson Nissan Of Ocala

Reliable Cars with some people that care and others that don't overall happy experience. don't overall happy experience. More

I brought Rogue in for 2 recalls and oil change. The tech working on car sent me a text with video to show findings. That was very cool. Waiting room is very nice. The tech working on car sent me a text with video to show findings. That was very cool. Waiting room is very nice. More

Always treat me good I've never had any problems with them. The Frontier is great & Vanessa in service always takes good care of me them. The Frontier is great & Vanessa in service always takes good care of me More

Service advisor was great no complaints about Vanessa. I told a technician my suspicions about the issue and he told me I was wrong and I needed a part that I didn’t need. I got quoted for the wrong part, I told a technician my suspicions about the issue and he told me I was wrong and I needed a part that I didn’t need. I got quoted for the wrong part, I brought in a different part anyway so I’m at fault for that, but I wasted money for a part I didn’t need. I was quoted for a new dcu for $3,000 but for $60 I swapped out the micro sd in the dcu and now everything works perfectly. I called the service advisor to talk about it and he was a dick. Legitimately the most rude and disrespectful customer service worker I’ve ever met. More

Fair pricing, friendly service advisors, thorough and knowledgeable technicians. Appreciated the video the service technician took of the items that required attention on my vehicle. knowledgeable technicians. Appreciated the video the service technician took of the items that required attention on my vehicle. More

My appt time was 2:15, confirmed via text, but the system said 2:45. When I arrived there was no service adviser available. Due to the time discrepancy, I had a ride pick me up, not knowing how long service said 2:45. When I arrived there was no service adviser available. Due to the time discrepancy, I had a ride pick me up, not knowing how long service would take. No one ever called to let me know the status, what was found from the inspection or go over the recommended service. I have had my last 2 vehicles serviced here for over 20 years and have never had such a horrible experience. More

Good experience Staff was polite waiting area was clean and well stocked with snacks Thank you and well stocked with snacks Thank you More

Supposedly got a certified car. Tires were 10 years old, mirrors didn't work. Was not shown how to work much of anything in the car. Was told that I should let thirty days lapse the Tires were 10 years old, mirrors didn't work. Was not shown how to work much of anything in the car. Was told that I should let thirty days lapse then get warranty to pay on the mirrors. I also fussed about the tires being so old. I told them that they needed to put tires on my car. After much bickering and fighting they agreed to do that. I told them about the mirrors again at the same time as I was arguing about the tires. They told me they would check them out for me. I had been in and out of the hospital almost every 2 weeks since they told me they would give me new tires and see about my mirrors. Because I had driven more than 3000 miles, they would not see about my mirrors. I don't think that was right. More

Lorenzo was awesome! ! Hooked me and my husband both up with two new F150’s super easily. We love them! ! Hooked me and my husband both up with two new F150’s super easily. We love them! More

My service advisor Samantha did a great job explaining the service and keeping me informed the service and keeping me informed More