Pearson Nissan Of Ocala

Dishonest service, I brought my car for a revision and I got it back worse than I brought it in. Furthermore they told me my car had problems that didn’t apply to it and solutions my car didn’t needed. The got it back worse than I brought it in. Furthermore they told me my car had problems that didn’t apply to it and solutions my car didn’t needed. The diagnostic and repair were not appropriate for what my car needed. I took my car for a second opinion and they found the solution and were able to repair for 14k times less than what Pearson Nissan try to charge me. I will never take my car nor I will not recommend this dealer to anyone. More

Didn’t change oil filter or oil on a car I bought the was certified pre owned certified pre owned More

Fast efficient service every time! Very thorough with inspection and timely repairs. Fantastic customer service Very thorough with inspection and timely repairs. Fantastic customer service More

Honestly just feel like the communication isn’t there and left not feeling like my oil change got done correctly. I was told they wouldn’t do a 5point inspection on the vehicle because I wasn’t getting my w left not feeling like my oil change got done correctly. I was told they wouldn’t do a 5point inspection on the vehicle because I wasn’t getting my work done on the car even though I just didn’t have it done yet because I’m told by my husband it’s not necessary yet. More

Clean dealership, friendly, courteous and knowledge staff. This dealership has a high rating with me. Im pretty critical about business. Anyone who I have had help me since I've been a Nissan owner h staff. This dealership has a high rating with me. Im pretty critical about business. Anyone who I have had help me since I've been a Nissan owner had been great. An honorable mention to the sales guys Clayton and Nate, my service with Iassac and the techs that work on my truck. Thank you all! More

Was very pleased with the service and attention to detail, appreciated updates on my car’s repairs, and courteous professional service detail, appreciated updates on my car’s repairs, and courteous professional service More

Brian was our service advisor. He took the time to listen to everything I said about why I brought my 2019 Nissan Rouge in for. He worked his way through the engine compartment (wi He took the time to listen to everything I said about why I brought my 2019 Nissan Rouge in for. He worked his way through the engine compartment (with us there) and manually checked several components while explaining each step he was taking and reviewed recommendations with me after checking and showing me everything he was doing. Afterwards Brian explained the steps that would be taken to address my concerns about the front end assembly possibly being loose or in need of replacement parts and the objective standards they would be using to make their determination on whether or not the warranty that remained would be a factor in any or all repairs necessary as well as a potential $160.00 evaluation fee that would apply in the event of no warranty work required. Ultimately it was determined that no replacement repairs were necessary at all. Knowing that a $160.00 fee was now my responsibility for the time spent evaluating my concern about the front end assembly, Brian called to explain the final evaluated findings and surprisingly made this paraphrased statement; “We would be glad to do the front end alignment that is needed as you knew when you brought the vehicle in, the cost for that would be $129.00. So I would like to do that for you today, forget about the $160.00 evaluation fee and just collect the $129.00 from you for the front end alignment if that would be okay with you.” That is exactly the kind of service and thoughtfulness that makes having to pay any amount of money out much easier to accept and is appreciated in todays economy. Thank you Brian and Pearson Nissan for being upfront about everything and for actually doing something for the customer that saved them money when you didn’t have to. I feel comfortable knowing my car is safe for a long road trip that is upcoming and I thank everyone involved for the stellar job performed on my vehicle and the thoughtfulness extended to us throughout. Great job Brian. A++++ More

They have been good for me. I like their Service. Keep Up the Good Work. I like their Service. Keep Up the Good Work. More

The day I was there, I met Mr Brian and that Lady oh my God. They took care of me like somebody else ever did. They made my day I am Happy to have Nissan as my car company. God. They took care of me like somebody else ever did. They made my day I am Happy to have Nissan as my car company. More

Great service and very nice employees. Will be back for any other services. Thank you ! Will be back for any other services. Thank you ! More