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Pearson Nissan Of Ocala

Ocala, FL

4.6
5,277 Reviews
Pearson Nissan of Ocala in Ocala, FL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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2060 SW College Road

Ocala, FL

34471

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Showing 5,277 reviews

May 12, 2022

Overall I was satisfied with service. After reviewing the sticker price on vehicles in show room i would go elsewhere and buy a vehicle. More

by TCAR576
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
May 13, 2022 -

Pearson Nissan Of Ocala responded

Thank you for the review and feedback. We appreciate you trusting us with your vehicle's service needs and hope to see you again in the future!

May 12, 2022

Very professional and friendly. Try too make everyone happy.Everything was done in timely matter. More

by JERANG0210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zachary
May 12, 2022 -

Pearson Nissan Of Ocala responded

Thank you for your 5-stars! We're so happy that our team provided you with an excellent appointment! -Pearson Nissan of Ocala

May 12, 2022

Issac was super helpful. I had an issue with my car after oil change and he made sure was all taken care of, even calling later in the evening to check in. More

by KRISTINAKENDALL83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
May 13, 2022 -

Pearson Nissan Of Ocala responded

Thank you for the great review! We're happy to hear Isaac took excellent care of you and we'll be sure to share these kind comments with him. Thanks for trusting Pearson Nissan of Ocala with your business and please don't hesitate to reach out if we can be of service again in the future!

May 12, 2022

We were immediately welcomed at the door with a professional relaxed young man. we were brought inside inside and ask a few questions about What it is we were looking for. Then taken immediately t More

by Muneca7172
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clayton Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivo Stuller, Chloe Sessler
May 12, 2022 -

Pearson Nissan Of Ocala responded

Thank you for sharing your experience! We're so glad you enjoyed your visit with our team here at Pearson Nissan of Ocala and we hope we have the privilege of working with you again in the future. Take care!

May 12, 2022

Service was way below normal yesterday compared to previous visits. I’ve only dealt with service department at this dealership More

by FRADER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jimmy Morejon
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2022 -

Pearson Nissan Of Ocala responded

Thank you for reaching out. We're sorry to hear that your recent visit wasn't up to our usual standards and would like the opportunity to get some more details about your experience. If you have a moment, would you please contact me directly? Thanks, Hannah Cadle - Customer Relations Manager - hannah.cadle@yahoo.com

May 17, 2022 -

FRADER1 responded

My normal service was out and the new guy who helped me was not able to perform his duties. The check in took 15 minutes for just an oil change. My car was ready for 30 minutes before he was able to complete my final paperwork. When I asked him how my car looked, he had another customer file and gave me all wrong info. I will not work this advisor again but if my normal advisor does return, I will try again. I was a big fan of this dealership before this experience. Everyone else saw this guy was struggling and he should have been pulled off and his clients given to another advisor.

May 12, 2022

Wait time excessive , went to check and car was ready but sales person speaking with associate. More

by DVMUSIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jimmy Morejon
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2022 -

Pearson Nissan Of Ocala responded

We're sorry you feel this way. It is never our intention to frustrate you and we appreciate your patience during short-staffing challenges. Please don't hesitate to reach out if you'd like to discuss this situation in more detail so we can improve next time. Thank you, Hannah Cadle - Customer Relations Manager - hannah.cadle@yahoo.com

May 12, 2022

It’s always a pleasure at Pearson Nissan , always quickly greeted, service to be completed is outlined, and always speedy service. A very friendly atmosphere and lots of smiling staff. More

by JSHEARS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaac Velazquez
May 13, 2022 -

Pearson Nissan Of Ocala responded

Thank you for the fantastic feedback! We're honored to have you as a Pearson Nissan of Ocala customer and look forward to your next visit!

May 12, 2022

Friendly helpful, honest, great service done right. Knowledgeable about car and excellent in explaining. Always check for recalls with each service. Jimmy and Vanessa are wonderful!!!! More

by SAWATSON0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vanessa
May 13, 2022 -

Pearson Nissan Of Ocala responded

Thank you for the fabulous feedback! We appreciate you trusting the Pearson Nissan of Ocala team with the care of your vehicle and look forward to seeing you next time!

May 12, 2022

Very friendly and knowledgeable staff. Made me feel welcomed from the moment I walked in More

by Carlos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaac Velazquez
May 12, 2022 -

Carlos responded

Very good customer service. Keep it up

May 13, 2022 -

Pearson Nissan Of Ocala responded

Thank you for the kind review, Carlos! We're so glad you came to visit us here at Pearson Nissan of Ocala and hope to see you again next time!

May 12, 2022

Thank you for caring for our family car. The Techs have never let us down. More

by Taylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaac Velazquez
May 13, 2022 -

Pearson Nissan Of Ocala responded

It's our privilege to serve you, Taylor! Thanks for trusting Pearson Nissan of Ocala with your vehicle. We look forward to your next visit!

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