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Pearson Nissan Of Ocala

Ocala, FL

Overview
Employees
Reviews
Vehicles
4.6
4,523 Reviews
Pearson Nissan of Ocala in Ocala, FL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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2060 SW College Road

Ocala, FL

34471

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Showing 4,523 reviews

April 15, 2024

Vanessa is the best Service Writer we've had since buying from Nissan! Service is always top notch! More

by PTERRELL2269
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2024 -

Pearson Nissan Of Ocala responded

Hi P Terrell! Thank you for leaving us this five-star review and the kind words about Vanessa from our service team at Pearson Nissan of Ocala! We'll see you next time!

Helpful
April 15, 2024

Everyone seem friendly and respectful at this location Great location thanks for being courteous to me More

by TERESAKDG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Brown
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2024 -

Pearson Nissan Of Ocala responded

We're glad to know you found our team at Pearson Nissan of Ocala friendly and respectful. We look forward to serving you again! Safe travels!

Helpful
April 14, 2024

Sales salesperson was very pushy and took advantage of an older woman and I ended up paying over 40 thousand dollars for a 2024 Nissan Kicks. I have done deals with them before but this time they talked so More

by MTDEWSUE
Sales Price Transparency
Trade-in Experience
Recommend Dealer
No
Employees Worked With
Clayton Elliott
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2024 -

Pearson Nissan Of Ocala responded

I'm sorry to read about your recent experience. We strive for transparency and fairness in all our dealings, so it's concerning that you feel this was not the case. I'd like to discuss this further with you and see how we can make things right - please reach out at your earliest convenience. Thank you, Nia Orona - Owner Loyalty Manager - (352) 622-4111

Apr 16, 2024 -

MTDEWSUE responded

You should have reached out when i was at the dealership paying the car off,. so you had no intentions of making this right. You knew that I was unhappy when I left

Helpful
April 14, 2024

Minor issue taken care of by the service dept, I was in and out in about 30-40 minutes. Everything went very well.... More

by LJWEDDINGTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Ziegaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2024 -

Pearson Nissan Of Ocala responded

It's great to know that our service department at Pearson Nissan of Ocala was able to resolve your issue quickly and efficiently. Thanks for sharing your experience!

Helpful
April 13, 2024

Zach was great to deal with from the phone call to set the appointment to the handling of our "third-party" warranty claim to the repair of the tire. More

by JOECARTERENTERTAINMENT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary McQuaig
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2024 -

Pearson Nissan Of Ocala responded

We're glad to know that Zach was able to provide you with a great experience from start to finish at Pearson Nissan of Ocala. Thanks for trusting us with your warranty claim and tire repair!

Helpful
April 13, 2024

Efficient pleasant no nonsense . Expedited the car buying process in record time. Highly recommend this dealership More

by edwardflaitz
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nathan Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2024 -

Pearson Nissan Of Ocala responded

Hi Edward, we're glad to know you found our process efficient and pleasant at Pearson Nissan of Ocala. We appreciate your recommendation and see you again! Enjoy your new ride!

Helpful
April 13, 2024

Issac always goes out of his way to take care of us, thanks Issac!!! Great hob More

by DENNISRINDGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2024 -

Pearson Nissan Of Ocala responded

Thank you for rating Issac and Pearson Nissan of Ocala five stars, Dennis! We'll see you next time!

Helpful
April 13, 2024

Isaac was awesome! I'm sure the person doing the labor was too, but Isaac was really there for me. I came in because my air conditioner was not working properly and it' More

by mandy.millender
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2024 -

Pearson Nissan Of Ocala responded

Hi Mandy, we're great to know Isaac was able to assist you effectively at Pearson Nissan of Ocala. We're glad your air conditioner is working properly again and that you could enjoy a cool ride home from Universal with the kids! Safe travels!

Helpful
April 12, 2024

Great service and good communication willing to help any way they can willing to get great deals. More

by RONALDHAMILTON8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Brown
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2024 -

Pearson Nissan Of Ocala responded

Hi Ronald, we're wonderful to hear that you received great service with good communication and that our team was willing to help in any way at Pearson Nissan of Ocala! Safe travels!

Helpful
April 12, 2024

Been dealing with Pearson since I purchased the vehicle. I usually have a morning appt & wait, no shuttle is used. Why no donuts? Chips do not go with coffee that is offered. Bring back the donuts. The More

by lmb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : SHERMAN - SERVICE TECH - 5 STAR EMPLOYEE
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Apr 16, 2024 -

Pearson Nissan Of Ocala responded

We appreciate your feedback and suggestions about our customer lounge. Thanks for sticking with us, we're here to make sure you have a comfortable experience next time around. Please don't hesitate to reach out if you have anything else to share. Thank you, Nia Orona - Owner Loyalty Manager - (352) 622-4111

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