Pearson Nissan Of Ocala

2.5 hour oil change??!! This was my first oil change since leasing my car from Pearson Nissan, so it was free is the only reason I went there. It took 2.5 hours for the oil c This was my first oil change since leasing my car from Pearson Nissan, so it was free is the only reason I went there. It took 2.5 hours for the oil change though it was not very busy at all. They vacuumed it out as well, which I appreciated but who has 2.5 hours to spend waiting for their oil to be changed? Clearly you need to drop off the car, be picked up and have them call you when its ready rather than wait there. I think I will just go to Take 5 for my next oil change since it takes 10 minutes and I can stay in the car. More

Wonderful Despite having the system down preventing the ordering of parts and the ability to complete the recall inspection, Isaac stayed in touch with me and p Despite having the system down preventing the ordering of parts and the ability to complete the recall inspection, Isaac stayed in touch with me and presenting options that really pleased me. More

Liars Was lied to from the time I walked in the door. Long story I bought 2 nv200 van for my business , which basically useless for us..Told everyone I was Was lied to from the time I walked in the door. Long story I bought 2 nv200 van for my business , which basically useless for us..Told everyone I was in contact there is need to be able to tow a trailer. Was assured the van could tow up to 4000lbs. To my surprise after buying them it clearly says in owners manual DO NOT TOW WITH THIS VEHICLE. Called dealership after I found out and was basically told you bought your problem. More

P17F0 code We brought my 2013 Nissan Pathfinder because after replacing the MAP sensor, the new code came up P17F0. I looked it up and the service bulletin says We brought my 2013 Nissan Pathfinder because after replacing the MAP sensor, the new code came up P17F0. I looked it up and the service bulletin says Nissan is to replace the transmission. When it was left at the dealership, they got the same code, however they said Nissan will not pay anything for it, it would cost me $4000. When I said what about the SB, they came back with 50/50 because "we sent a reminder to our customers that it was only covered for 84,000 and 7 years, I have 97,000, but never received anything from Nissan addressing this. I am still fighting this. More

Time well spent Always go with Isaac! He was personable, knew what I needed and did not need. He explained what was being done and answered all my questions. Great jo Always go with Isaac! He was personable, knew what I needed and did not need. He explained what was being done and answered all my questions. Great job! More

The best service My service at Pearson Nissan was great like always and fast service every time I have my vehicle service there they have done the work on my truck s My service at Pearson Nissan was great like always and fast service every time I have my vehicle service there they have done the work on my truck sense I bought it from Nissan. Aljay is very knowledgeable and never try's to sell my sell anything , I just want to thank me for all the work he does to keep my truck in great running condition, thanks,AlJay. More

E xcellant Service. Service Rep. Isaac Velazquez was great. He did not try to sell " Hard Sell " any uncalled for additional service work. Also he took me out to Service Service Rep. Isaac Velazquez was great. He did not try to sell " Hard Sell " any uncalled for additional service work. Also he took me out to Service Bay to show me the status of the exiting tire and why it was " Unrepairable ". A fact that the Firestone Tire Center did not have the Professional Courtesy to do so. . More

Very Bad Service I took my car in multiple times for the same problems and its still not fix. The internal lights keep going off and back on and the car stalls. Ever I took my car in multiple times for the same problems and its still not fix. The internal lights keep going off and back on and the car stalls. Every time I go into the dealership i am giving the run around. I bought this car May of 2018, I shouldn't have this many problems. I was sold a lemon. The last visit the warning sign inside the car was "Chassis Control System Error - see owners manual" I was told by the service manager that they were going to get a mechanic from the main office to come down to Ocala to check my car for me. They are going to call me when they get here. I am still waiting for a call its been over a week and I am still having the same problems. Can some one please help me with this problem. I am afraid the warranty is going to run out and I will be left to deal with a lemon. I have bought multiple new cars over my lifetime and never had this types of problems. I need this car fixed or replace. More

Best experience Usualy went do you go to a dealer for any problem in your vehicle and you go to a dealer diferent typesfo memories come to you and one is taje to lon Usualy went do you go to a dealer for any problem in your vehicle and you go to a dealer diferent typesfo memories come to you and one is taje to longer to fix i'm spent all day there in pearson nissan in ocala not happen the experience is different the staff is frendly and nicely . More