Pearson Nissan Of Ocala

Super employees Jimmy was right on my car as soon as it arrived and kept in touch with me till he found the problem. Great person Jimmy is the best service person I h Jimmy was right on my car as soon as it arrived and kept in touch with me till he found the problem. Great person Jimmy is the best service person I have ever met. Thank you for having patience to find the problem.... More

Great service Like any service I expected to be waiting forever. However the service was fast, the staff was friendly and helpful and I have no qualms about returni Like any service I expected to be waiting forever. However the service was fast, the staff was friendly and helpful and I have no qualms about returning here again. I was very happy with Issac and the efficacy with which he assisted me. Thank you for the great Service! More

Service Great service technician was knowledgeable and very professional he went out his way. I will definitely return to Pearson Nissan in the future. Thank Great service technician was knowledgeable and very professional he went out his way. I will definitely return to Pearson Nissan in the future. Thank you More

Isaac Velazquez was great in doing his job. Courteous, frie. I am very happy with the service I received from Isaac Velazquez Service Advisor. He was courteous and prompt and kept updating me on the progress of I am very happy with the service I received from Isaac Velazquez Service Advisor. He was courteous and prompt and kept updating me on the progress of the service of my vehicle. More

Great I got my car fixed for free. My car drives perfectly fine now thanks to your superior repairs to my car. Thank you do much you guys! I got my car fixed for free. My car drives perfectly fine now thanks to your superior repairs to my car. Thank you do much you guys! More

No problems al very satisfied clean professional informative issacc is one of yout best guys that you have working at nissan he is the person i ask for if p al very satisfied clean professional informative issacc is one of yout best guys that you have working at nissan he is the person i ask for if possible More

Too long of wait The service guy was great, but too long for just an oil change. Then they like to wash the vehicle, which took 45 minutes. I done paid for the service The service guy was great, but too long for just an oil change. Then they like to wash the vehicle, which took 45 minutes. I done paid for the service and others in the waiting came out and got in there cars before I did. They paid for service after I already did. Also, they were pushy on selling other service, that I did not want. More

Great people and easy to work with. Great people and easy to work with. Very knowledgeable and friendly. They really did pull a rabbit out of the hat for us. Thanks very much. WE lov Great people and easy to work with. Very knowledgeable and friendly. They really did pull a rabbit out of the hat for us. Thanks very much. WE love our new Rogue. More

Oil Change I went in for an oil change after a 16 hr shift. I was in and out within 2 hours although a customer representative over the phone told me 30 minutes. I went in for an oil change after a 16 hr shift. I was in and out within 2 hours although a customer representative over the phone told me 30 minutes. Their customer service was impeccable. Chuck was very knowledgeable. See you again when the oil and filter light comes on. More

Prompt and Efficient Service I needed to have the 20k maintenance check performed on our 2018 Murano and was extremely happy when Nicole was able to work me in on short notice. Sh I needed to have the 20k maintenance check performed on our 2018 Murano and was extremely happy when Nicole was able to work me in on short notice. She worked with us and found a time slot on the same day and in two hours! Once in and at the service department, we found that Chuck sacrificed his lunch break to accomodate us and process our visit. We found him professional and attentive to our needs, having identified an extremely dirty cabin air filter and helping us have that issue addressed. Our visit was a family affair, as I had my wife and two kids with me. Kudos to the folks that keep the Customer Lounge stocked with the goodies that kept us all entertained! Overall a great experience! Thank you! PS- I noticed that the service department takes care to cover the seat and floor to protect the vehicle for getting dirty while being serviced. A post service car wash would be an excellent additional step towards this experience. More